Posner Park Chrysler Dodge Jeep Ram

Robert took his time with my wife and I and explained everything with us. I also like your service specials for oil changes ,Transmission service,and free check engine light . Thanks Robert, Jeff V everything with us. I also like your service specials for oil changes ,Transmission service,and free check engine light . Thanks Robert, Jeff Visco More

I was on vacation from New York and I was having a problem with my dodge caravan. After taking it to an ammco transmission place and not being happy with there service or their diagnostics; I called problem with my dodge caravan. After taking it to an ammco transmission place and not being happy with there service or their diagnostics; I called and talked to richard at posner. They got my van in quickly and had the problem diagnosed within 3 hours. I received my car ready for pick up the next day and our vacation was saved. Can't thank you guys enough. Sincerely, Jason More

I took my car in for an oil change and was told that I was in need of new tires due to dry rot. Jimmy called me with good prices on tires and I agreed to bring the car back to have the tires put on the fo was in need of new tires due to dry rot. Jimmy called me with good prices on tires and I agreed to bring the car back to have the tires put on the following business day. I arrived at service department upon opening and Jimmy had not yet arrived for the day so I told one of the other service department workers that I was dropping my car off to have new tires installed. The woman that I spoke with was rude and seemed like she was doing me a favor by taking my keys because Jimmy wasn't going to be in for a few more hours. I dropped my car off at 7 am and was told that I would receive a call when it was ready. I had not received a call by the time I was leaving work at 4 pm so I called was told that the tires were done but the car had not yet been washed or vacuumed, but that it would be ready soon. However, this was only after one of the other service department people was able to figure out where my car even was! I made sure that they would have plenty of time to get my car ready so I didn't arrive to pick it up until 5:30 pm. When I arrived, my car was still not ready and had not been washed or vacuumed. I was told that it was because they were currently having a huge car sale and that I was welcome to bring my car back another time to get washed. I was extremely unimpressed with the level of customer service I received, especially by the fact that I had to make another trip to pick up the car and it was still not clean. More

Brought my daughter's Jeep in for service and dealth with Jimmy. He was great - very honest and upfront about the cost - and didn't pressure me to get every single thing on the list done. He even checke with Jimmy. He was great - very honest and upfront about the cost - and didn't pressure me to get every single thing on the list done. He even checked in with us post visit to make sure everything was OK. Great service! More

New to the area, I brought my 2007 Aspen to Posner for a checkup and oil change. I brought it back the next day for their full detailing service. They did a beautiful job cleaning it inside and out, inclu checkup and oil change. I brought it back the next day for their full detailing service. They did a beautiful job cleaning it inside and out, including buffing out scratches on the door and getting rid of the Virginia clay sod streaks from the cargo area. My SUV looks and smells like new and it's running great. Cindy Smith is amazing -- she runs the service area smoothly and efficiently, and is effortlessly congenial. To the folks who performed the detail work -- thank you so much! And I'm equally grateful to those who performed the maintenance work. Well done. The waiting area is very comfortable, and I noted that Cindy and the techs provide the waiting customers with status -- very important to me. Because I had such a long wait, they provided a courtesy shuttle to the plaza just down the street -- the driver was so nice and definitely committed to his work (I am embarrassed that I forgot his name, but I think it was Danny? He works in Parts.) Looking forward to years of good business with the Posner dealership. More

My name is Justin Barker. I went to Posner Park recently to look for a new car, within 10 minutes of being on the internet looking at cars, Ben Selph called me and asked me to come in for an appointment to to look for a new car, within 10 minutes of being on the internet looking at cars, Ben Selph called me and asked me to come in for an appointment to look at their inventory. I set my appointment for 2 days later. I had a trade in that was not a very likely trade in. I had a 1996 Isuzu Rodeo that had seen it's fair share of time. It needed mechanical and body work done. I had some cash down but didn't think it was enough. After talking to Ben on the phone and at the dealership I finally realized what a good salesman should be. He did not haggle or hassle me. He was upfront and honest. The General Sales Manager Marc fought tooth and nail on my behalf to get something done and me in the payment range that suited me. Elizabeth was also very helpful. She explained all the paperwork page by page instead of throwing papers in front of me expecting me to sign with no explaination. Some dealerships get on TV and promise things and deliver the total opposite. If you want a dealership that not only promises what they do and delivers, you need to come to Posner Park. These guys get it done with no hassle or bull. I would recommend anyone to come to this friendly, honest and outgoing dealership. Posner Park set the benchmark for all other dealerships. Fancy ads do not make people happy and get them in the vehicle they need. Honest and hardworking people like the ones at Posner Park, they not only talk it but they walk it! I highly recommend trying Posner Park before anyone else because these guys get it done PERIOD!!! More