Posner Park Chrysler Dodge Jeep Ram

My vehicle needed replacement of the water pump, thermostat and two hoses. The bill was outrages.... $ 850.00???? I asked other vehicle service dealers about the legitimacy of the cost that I paid thermostat and two hoses. The bill was outrages.... $ 850.00???? I asked other vehicle service dealers about the legitimacy of the cost that I paid you for the job you performed and each one said "it is ridicules". You got me this time, but although I live 4 blocks away from your dealership I will never come back and pay you outrages prices again. More

I took my 2011 ram 2500 in for a manafold leak on 2/25/14 they told my it should be done in one day they also told me there was a recall on the tie rod and did I want them to fix also I said sure we where in they told my it should be done in one day they also told me there was a recall on the tie rod and did I want them to fix also I said sure we where in Orlando for Disney by the way so we figured one day with out our truck would be ok.Well that's where we were wrong after I yes I call at the end of the day to find out the status I was told they snapped 2 studs off ok accident and one fell in the head of my engine .Now I was told tomorrow it would be done and no it wasn't . I was told they had to send it out to a machine shop and yes all the communications was me calling them not one update from Tony. So I asked for a loaner Tony told me they don't offer them but he could give me a deal on a rental. Ya I should pay for a rental because they broke my truck . I ask to talk to the service manger Mike after a day of phone tag I gave just wanted to enjoy disney.So day three I call to check and I was told tony was at the mercy of the machine shop meanwhile spending sixty dollars for roudtrp taxi rides to disney three times . Day four Tony calls me around 4 pm tells me my truck is done yaaaaa I said did you fix my tie rod tony says sorry I didn't order the part so I just gave up I went Saterday to pick up my truck it was Saterday no tony no mike just a nice young kid who gave me my keys. I left and stopped to get gas as I looked at my truck there was grease hand prints on the hood and the interior door panels kinda the straw that broke the camels back. So I returned knowing it was Saterday I went in to the sales manager very nice gentlemen he told me mike the service manager would contact me Monday and he did he apologized told me if I wanted to come back down 14 miles away they would clean my truck then he told me he would find me a tie rod and call me by the end of the day The End never heard back yet Tuesday eve I would be out of business if I ran my company like this . I would not recommend there service to any one. I'm sorry that I had to write this but it was just unbelievable how bad the easy repair turn into a nightmare More

My experience was awesome, a friendly environment. They try to help you on whatever you are looking for, definetly not those type of dealers that just want to sell and dont care if your satisfied with your try to help you on whatever you are looking for, definetly not those type of dealers that just want to sell and dont care if your satisfied with your vehicle or not. I TOTALY LOVE my experience and will recommended this dealer to anyone. Thanks Connie <3 More

Great folks, great experience, great dealership. I am from Palm Beach, my truck blew am engine, and I was stranded. Posner picked me up, spent quality time looking at and pricing vehicles, then got me i from Palm Beach, my truck blew am engine, and I was stranded. Posner picked me up, spent quality time looking at and pricing vehicles, then got me into my new vehicle. All within 2-1/2 hours!!! More

Everything was handled very professional. Posner Park dealer got me the car I wanted for the price I wanted, and delivered the car on time. I am very pleased with Posner park and will tell everyone that dealer got me the car I wanted for the price I wanted, and delivered the car on time. I am very pleased with Posner park and will tell everyone that asked about my new Jeep that they need to go to Posner Park if they want a great car buying experience. Thank You Posner Park and Thank you Connie Bennett. More

Let me say that Ahmed Rogers was a good and honest man, perhaps the only one there. The rest of you jerks, that I delt with, are pathetic liars. Ahmeds boss made a verbal agreement to install a factory rec perhaps the only one there. The rest of you jerks, that I delt with, are pathetic liars. Ahmeds boss made a verbal agreement to install a factory receiver hitch and instead installed an after market peice of junk. The service manager tryed to tell me that the hitch I wanted was unavailable even though when I got home I found it on the internet in less than five minutes. While waiting an inordinate amount of time for the car one of the lying jerks behind the counter lied to my wife twice. You people have no shame. You have lost me as a customer and everyone I can tell about you lack of integrity. I have filed a complaint with the better business bereau and will also file with Chrysler corporation as soon as I can find the correct site. More

I have been coming to this dealership for over a year now, it's where I always get my oil change and have purchased new tires. Back in June 2012 - June 2013 the service was great! I recommended this plac now, it's where I always get my oil change and have purchased new tires. Back in June 2012 - June 2013 the service was great! I recommended this place to everyone and even when I moved away would drive out of the way to this dealership for my service visits. The service center employees were extremely pleasant and I felt like they truly were looking out for my vehicle and myself. However, the past 2 times that I have come to get my oil change, the service has been mediocre at best. The first visit they were "so busy" they couldn't even print a receipt for me. The most recent visit the staff was unfriendly and I felt like they didn't care and I was more of an inconvenience. I find it extremely important to have a car dealership and service center you trust, and I no longer feel like this is the location for that. I am not sure if there was a management or staffing change in the past 6 months, but it definitely does not feel like the same dealership I used to use. More

Prompt and Courteous, from the internet to the sales floor to the final sales agreement. They made my buying experience pleasant and I would recommend them to family and friends. floor to the final sales agreement. They made my buying experience pleasant and I would recommend them to family and friends. More

Took my 2009 Dodge Ram 1500 into Posner to have the pinion nut recall done. The service writer greeted me first thing in the morning as I arrived, had everything in order and was very friendly. He ha pinion nut recall done. The service writer greeted me first thing in the morning as I arrived, had everything in order and was very friendly. He had coffee ready and welcomed me to relax, and I chose to wander the lot for a while, then the showroom. The truck was taken into service right on time. About 1 1/2 hours later, the service tech came in, told me he was done, and explained all he did. Excellent service and an excellent atmosphere. We also took my wife's 2007 PT Cruiser into Posner last year for the lifetime warranty inspection and were equally pleased. More

Treated me excellent. Tom worked diligently to get me the best deal. No pressure, he was a pleasure to work with. Marcos made the paperwork easy to understand and watched out for my best interest. Both made best deal. No pressure, he was a pleasure to work with. Marcos made the paperwork easy to understand and watched out for my best interest. Both made my buying experience very smooth. This is the second vehicle I have purchased from the posner park dealership. Would highly recommend. More