Posner Park Chrysler Dodge Jeep Ram

Short memory Bought a new town and country on October. 20, 2015 3 days later I had to stop at the dealership, and the 3 deferent people I had delt with not one of Bought a new town and country on October. 20, 2015 3 days later I had to stop at the dealership, and the 3 deferent people I had delt with not one of them even new me . You would think after spending that kind of money at least one would remember me . Today I had to go the dealership to a new 30 day tag and they me wait for over an hour,and they wern't that busy ,so when I get ready to traditional again I won't be going to posner park they are very friendly until they get your money than they don't know you. More

Posner Park Chrysler Dodge Jeep Ram SABOTAGED MY CAR. My visit to Posner Park concerned an inoperative A/C system. No one came out to greet me when I pulled into the service drive. I had to go into the b My visit to Posner Park concerned an inoperative A/C system. No one came out to greet me when I pulled into the service drive. I had to go into the building and was delayed while the two service writers finished up a gossip session. The man who wrote up my service request had a sloppy and dirty appearance. He seemed annoyed that I came in. He did not listen closely to what I was saying and this delayed what should have been a simple process. They charged me a $100.00 diagnostic fee for the A/C evaluation. OK. I left the car there and they called me on the telephone later. Then they gave me an A/C repair quote of $1,700.00. This is a lot of money. I was not sure I could trust them because of the VERY negative impression they gave me. I did not agree to the repairs at that time because I wanted to get a second opinion. I picked up my car and drove home. The next morning I tried to use my windshield washer and to my surprise... IT DID NOT WORK! I looked into the problem and found that the insulation under the hood of my car had been pulled back, and both windshield washer nozzles had been broken off underneath the hood! I've been driving for over 40 years, and have NEVER had a windshield washer nozzle fail on me. I declined the expensive A/C repair and then BOTH my windshield washer nozzles break on their own? IMPOSSIBLE. The technicians at Posner purposely broke those windshield nozzles, probable because they were angry I did not get the repairs done. I also noticed a problem with my fuel gauge that I did not have when I brought the vehicle into Posner. While driving with plenty of fuel in the tank, the fuel gauge would drop to EMPTY and the low fuel alarm would light up. I discovered that they had STOLEN my perfectly good gas cap and replaced it with an old worn out cap. I purchased a new gas cap the problem disappeared! How STUPID are those guys to think I wouldn't figure out what happened? Did they think that I would not tell anyone about it? What kind of person would sabotage someone’s car like they did? The only conclusion I can come to is that Posner Park Chrysler is EVIL and CRIMINAL. What happened really angered me. The thought of going back to talk to the General Manager crossed my mind but I knew I'd be wasting my time. If the GM was any good this type of thing would not have happened in the first place. POSNER PARK CHRYSLER JEEP DODGE RAM ARE THE LOWEST FORM OF xxxx. I solved my A/C problem using super-sealer and recharging the system. It's been working fine for over a year now. You'd think they would have done that for the $100.00 I paid for the A/C evaluation. Instead, they were hoping to STEAL $1,700.00 from me for A/C repairs they were not really going to do! Stay far away from Posner Park Chrysler Jeep Dodge Ram of Davenport! I will be happy when those xxxxxxxx finally go out of business. More

Worst experience ever This snake tried to con and cheat me. I actually had to have this escalated and will only go to Melissa or Roberto in service. Beware of Tony, he will This snake tried to con and cheat me. I actually had to have this escalated and will only go to Melissa or Roberto in service. Beware of Tony, he will try to pad the bill, over charge, and any other trick in the book. More

STAY FAR AWAY!!!!! Took Jeep in to get oil changed and was advised needed battery, after insulation radio did not work, service dept refused to fix or take responibilty! Took Jeep in to get oil changed and was advised needed battery, after insulation radio did not work, service dept refused to fix or take responibilty! We were also insulted and denied after asking to talk with someone else! STAY AWAY FROM THIS DEALERSHIP THAT DOES NOT CARE ABOUT ITS CUSTOMERS More

Awful, awful experience. Good morning, I was asked to leave a review for my service that I received last week on my vehicle. I am offended and horrified by the absolute poor Good morning, I was asked to leave a review for my service that I received last week on my vehicle. I am offended and horrified by the absolute poor service I received at your location and there is absolutely no way I will ever return. I made an appointment, where I was told a total to check a problem, which then I was overcharged for when I arrived (99.99 to 149.99). It took them 3.5 hours to diagnose my problem (which upon a second opinion turned out to be incorrect and way overcharged - 1377 + tax for a solution that costed less than 500? I am absolutely appalled you treat your customers this way). I was also "strongly encouraged" to get several other "problems" fixed, which, one would think that since I had serious work done on my car in May, would have been brought to my attention. As such, I paid over 200 for poor service, and to feel swindled and upsold. I'm lucky I managed to get out without paying more, as I was given a quote of nearly 2500 for problems that either didn't exist or for a problem that easily fixed without the complete replacement of parts. I'm not sure what type of business is being run at your location, but being that I have been a loyal Dodge customer for many years, I have never before been treated in such a rude and condescending way. I will not be returning to this location and I will do my best to tell others who are thinking of going to your location to attempt a different one. I would further like to state that I feel as though I was preyed upon as a young woman, and told that if I did not get these problems fixed, I would likely end up on the side of the road. Upon further research, I determined that none of the issues that were brought to my attention during my visit would have actually resulted in this happening. I left in tears. More

Bad experience. I took my 2004 Dodge Dakota in for it's first tranny flush and was told they don't change the transmission filter which is recommended on any trann I took my 2004 Dodge Dakota in for it's first tranny flush and was told they don't change the transmission filter which is recommended on any tranny flush. I went ahead and had an oil change done as well. 3000 miles later, I go and do an oil change myself and found that due to the previous oil change done by Posner Park, my oil cap was put on incorrectly and I was lucky to even get off. On top of that, my oil drain plug was on so tight that I ended up stripping the drain plug bolt. I did finally get it off and when I moved to the oil filter, the filter was not as tight as I think is should have been. I called to speak to a service manager who was not there at the time and left my name and number to ask questions and I am still waiting. I am not even sure that I got my tranny flush now. Even though I paid for it. I would not recommend this place for servicing due to the poor service. And they call themselves a 5 star service department. I did purchase my vehicle from this dealership and the sales department was very nice and helpful. I will rate them a 5 star. More

New vehicle purchase AMAZING!!! These people were awesome.... Great deal on a new Dodge Ram, greeted as soon as we got there and treated with respect. Everyone is so very AMAZING!!! These people were awesome.... Great deal on a new Dodge Ram, greeted as soon as we got there and treated with respect. Everyone is so very helpful. We love our new truck and will recommend them to anyone. Much better experience here, Lakeland not so much!!! More

New Tires and Oil Change Got great deal on new tires which was fantastic. When I arrived I was greated by two very friendly gentleman. I don't have there names unfortunately Got great deal on new tires which was fantastic. When I arrived I was greated by two very friendly gentleman. I don't have there names unfortunately. I was a little dissappointed at check out by the curtness of Melissa. I had been told on a previous visit by another friendly gentleman that you offered Disney Cast Member discount so I just wanted to check and see if I could save additional money because I had purchased new wiper blades as well. I felt like I was inconvencing Melissa by asking. Not a very friendly person. Other than that my experience was great. More

Excellent Dealership Marcus Vargas was so helpful at satisfying our requirements.He was meticulous with the entire sales process and we had every confidence in his ability Marcus Vargas was so helpful at satisfying our requirements.He was meticulous with the entire sales process and we had every confidence in his ability and sincerity .Winston Minchew in Customer Services was brilliant at resolving a pedantic query that required his expertise .Winston was impressive in responding promptly to telephone and Email correspondence. More

CANADIANS BEWARE We spent a few months in Florida and a few days before leaving, we took our vehicle to Posner Park for an oil change, tire rotation and multipoint ins We spent a few months in Florida and a few days before leaving, we took our vehicle to Posner Park for an oil change, tire rotation and multipoint inspection. We left Florida for home on the 13th of March and drove to North Charleston, S.C. During our drive, we heard what appeared to be noises from the brakes. We decided to take the car to a dealership in North Charleston and were told we had no front brakes. How Posner Park never noticed this during the multipoint inspction and the tire rotation is a mystery to me unless of course we paid for something they did not do. This oversight could have caused a serious accident as we were driving to Toronto through the mountains of West Virginia and Virginia. Thank goodness for the Rick Hendricks Dealership in North Charleston. One has to wonder if having an Ontario licence plate was the cause of this shabby work at Posner.. More