Posner Park Chrysler Dodge Jeep Ram

Bought Two cars days apart . We are repeat customers . Last time bought two cars . This Time bought two witching days apart. Great team there . Friendly and understanding of what We are repeat customers . Last time bought two cars . This Time bought two witching days apart. Great team there . Friendly and understanding of what customers ask and need. More

Pick up the dam phone had my Jeep Patriot towed to Posner Park Chrysler on a Friday. Service technician told me on the phone they would look at my car later on in the day. had my Jeep Patriot towed to Posner Park Chrysler on a Friday. Service technician told me on the phone they would look at my car later on in the day. I called several times on Saturday and nobody would answer the left multiple messages an no return finally called call center and explained everything that nobody would return my call. The call center was able to get a hold of somebody and connected my call the receptionist explain to me that the service department was busy and that if I wanted to know the status of my vehicle I needed to go there in person . On Saturday I arrived at Pozner Chrysler spoke to the service manager here shortly that I would hear from them on on Monday I did receive a phone call from Emory explaining to me what was wrong with my car before the conversation ended he informed me that another vehicle that hit my car I went back to Pozner Park on Monday to look at the damage I had a few questions to ask my first question was I told my vehicle to Pozner Park the tow company told me that it would be $125 to tow my car and I was to pay the driver before they took my car the driver informed me that Pozner Park would pay for the towing and just added to the total price to fix my car so on Monday when I asked them how much they charged for towing they told me they charged $150 I asked why the tow company had a different price I told them I will call the tow company to find out what was going on then they decided to take $50 off the towing bill which brought it back down to $125 I then got my bill which was $1085 and paid for it before the vehicle is fixed I made it abundantly clear that nobody is to work on the body of the car until they speak to my husband or myself I I also explained to them that I was I have no Bondow or any type of filler added to my car emery ashored me that they would call me before they Took my car to the body shop due to damages that occurred while sitting in their parking lot I had my heard anything from ponser iChrysler for four days so I decided to call them again no answer I then intern called the call center they were finally able to get a hold of somebody and I was informed that Posner Chrysler decided to bring my car to an auto body shop and have them put Bondow on my car I tried to contact Pozner Chrysler and again nobody would return my call the receptionist gave me the owner's voicemail I left three polite messages for him to return my call he has yet or not does anybody from Chrysler return my call I will never recommend this place to anybody I hope Pozner reads this and somebody reaches out to me but it's very doubtful they will since they don't even return any phone calls More

Great -Easy Experience We went to purchase a jeep compass today and had the best experience! We were helped by Holly, who made the transaction very easy and stress free. We We went to purchase a jeep compass today and had the best experience! We were helped by Holly, who made the transaction very easy and stress free. We had been looking for a car for some time now, and every other dealership was a headache. However this one was great. Holly was able to help us over the phone, prior to our drive down there so we didnt have to waste time going over prices. She was so friendly / helpful and genuine. We will definitely be back in the future! More

worst service ever they don't care about the costumer i have been trying to get in contact to make an app to service my vehicle i even went to the dealership and i was they don't care about the costumer i have been trying to get in contact to make an app to service my vehicle i even went to the dealership and i was told to call that's the only way i can make an app. nor respect for the customer whatsoever. More

slow and expensive I went to the 'express lane' for an oil change at Poser Park Chrysler. My vehicle sat there for almost exactly 1 hour after checking in. Then the oil I went to the 'express lane' for an oil change at Poser Park Chrysler. My vehicle sat there for almost exactly 1 hour after checking in. Then the oil change began but took almost 40 minutes. I decline the tire rotation, but I guess they still check the air filter - when I drove away the engine was louder than normal -- I thought, they only did an oil change how could they make the engine louder?? then I pulled over and sure enough the engine air filter cover had been left open. I closed it up and carried on. If you are in no hurry, not on a budget, and don't mind correcting their mistakes then you are in luck! More

Holly our saleperson Holly was extremely helpful with every aspect of our purchase. She assisted of hours to ensure our experience was as quick and easy as possible. Ch Holly was extremely helpful with every aspect of our purchase. She assisted of hours to ensure our experience was as quick and easy as possible. Chris was always helpful as well in getting us approved and Marcus was also just as great at getting us through the paperwork as quickly as possible as well.. More

Holly is the best Holly Patterson began working with me in Nov. of 2016. I wanted to find an interim car to drive until the Hybrid Pacifica was available. Holly found Holly Patterson began working with me in Nov. of 2016. I wanted to find an interim car to drive until the Hybrid Pacifica was available. Holly found a beautiful little Corolla for me that was priced good. She made sure it got the checks it needed and the repairs completed at no additional charge to me. . She has been very good at keeping me informed about the progress of my order for the Hybrid Pacifica. Several times I have taken different family and friends to the showroom to see the gas Pacifica, and Holly always patiently shows the car to my family and friends, and takes us for short drives to really get the feel of the SUV. Holly is an excellent salesperson for this dealership. More

Awesome Everything was awesome and excellent service. The environment was great and the sales department was outstanding plus the waiting room seats are very Everything was awesome and excellent service. The environment was great and the sales department was outstanding plus the waiting room seats are very comfortable , so I recommend this dealership to anyone. More

Awesome Experience!! Was on vacation when our transmission went out on our mini van. We contacted Posner and they said they were booked solid but would try and work us in Was on vacation when our transmission went out on our mini van. We contacted Posner and they said they were booked solid but would try and work us in. By mid afternoon that same day they called to let us know the details on our van. They offered us a rental car and told us the parts were on order. Before our vacation had ended they had us back on the road with no hassle! LOVE this dealership. They saved our vacation from turning into a real disaster!! Thank you Posner!!! More

Thorough satisfaction in all areas. I was extremely impressed with the knowledge, professionalism, and concernment my husband and I were given while trying to purchase our vehicle. It a I was extremely impressed with the knowledge, professionalism, and concernment my husband and I were given while trying to purchase our vehicle. It always seems to be a very cumbersome event for me. However, Tony and his team (Jackie and Elizabeth) made it all the worthwhile. We could not have asked for a better experience. We both highly recommend Tony to anyone that comes to this dealership and plan to continue to use this facility for future purchases. We thank you all for everything you did for us and will pay it forward with word of mouth. One more thing, lunch was a nice touch. More