Posner Park Chrysler Dodge Jeep Ram

Job well done I had a very good experience with Posner Chy. Dealership in Davenport, Fla. My sales person Wilfredo Acosta was very personal, helpful, and had a go I had a very good experience with Posner Chy. Dealership in Davenport, Fla. My sales person Wilfredo Acosta was very personal, helpful, and had a good sence of humor., and conviniced me I would be happy to trade in my ole faithful GMC Envoy that had given me 5 years of great service and now retiring with close to 260,000 miles on it.... for a eager new Chy Town and Country hankering to run me around in these my retirement years.. Who could pass up a good deal? Thank you for the new adventure ahead. signed Earl Lowen Jr. More

Great personal service with no pressure. Our sales lady, Jackie Rodriguez, was very personable and interested for our personal needs! she ask all the right questions. She showed us several ve Our sales lady, Jackie Rodriguez, was very personable and interested for our personal needs! she ask all the right questions. She showed us several vehicles, but she knew which one would fit our needs and requirements. Explained all rebates and financing available. More

Exceptional service! WE'RE SO HAPPY!!!!! We cannot thank Jackie Rodriguez enough for everything she did for us today. She was willing to work with us from the moment we WE'RE SO HAPPY!!!!! We cannot thank Jackie Rodriguez enough for everything she did for us today. She was willing to work with us from the moment we walked through the door. There were no games. She was all business but WE were the priority. She put us first and for that, we will be forever grateful. Yes, we went over our planned budget but boy am I glad we did. Your financial officer explained the Lifetime Warranty to us and made us realize that this car is nothing like any car we've ever owned. It's all computer and that warranty will save us from a world of grief should anything major go wrong. It was a no brainer!! After crunching the numbers when we got home, looking at our new car made the purchase so much sweeter. It's the best decision we've made in a long time. It was the right decision. Please thank everyone at Posner who helped us with this purchase. All 3 of us keep going to the garage just to look at it. I think we all expect this to be a dream and the Cobalt will be in the garage tomorrow with my prized Stratus sitting under the tree in the yard! Jackie, thanks again for everything. Posner has instilled in us the belief that not all dealerships are alike. There are some that actually want to sell cars WITHOUT taking the customer for a ride and Posner is indeed one of those dealerships. Enjoy the rest of your week. The Hartman Family More

Program Key Fob I had purchased some Key Fobs from Amazon. I made an appointment for 2 PM I was checked in at 1:54 PM Got out at 3:25The service manager checked me i I had purchased some Key Fobs from Amazon. I made an appointment for 2 PM I was checked in at 1:54 PM Got out at 3:25The service manager checked me in and the first words out of him was" even if these don't work you still have to pay" Asked if I was informed of the charge I told him $60 plus tax, He said we charge for shop supplies What kind of shop supplies would you use on programing fobs. He said well we charge everyone for shop supplies even if we don't use them Big RIPOFF this place is Labor $58.54 Shop supplies $6.78 and tax $4.58 Total $69.90 When in reality it should have been $Labor $58.54 Tax $4.10 for total of $ 62.64. I don't mind paying for stuff that I use but I don't like being stolen from by a bunch of thieves . Oh while I was waiting a service guy came in and told a customer he needed a new air filter. Price $ 45.00 STAY AWAY FROM HERE or you will be robed More

Best Buying Experience Ever! My wife and I actually had a really good time purchasing our new 2017 Ram 1500 Quad Cab. It was just the vehicle we were looking for. No pressure, n My wife and I actually had a really good time purchasing our new 2017 Ram 1500 Quad Cab. It was just the vehicle we were looking for. No pressure, no games. We really didn’t think we could get into this truck on our budget but...they made it happen! Our guy, Chris Ives, really worked hard to make this happen for us. He was absolutely the best. We drove 57 miles to shop at POSNER. It was more than worth it! Thank you Chris and POSNER PARK! More

Sweet Ride, Smooth Buying Experience I recently bought a used 2017 Nissan 370z Nismo from Posner Park Chrysler Dodge Jeep Ram. Very smooth experience. Thank you Andriana Steele, Chris Ive I recently bought a used 2017 Nissan 370z Nismo from Posner Park Chrysler Dodge Jeep Ram. Very smooth experience. Thank you Andriana Steele, Chris Ives Marcos Vargas, Ralph Mahalak, and Matt Greenhow for helping make this a great car buying day. Everybody bent over backwards to make this happen smoothly. My wife and I left there very happy with our used (almost new) car for out 3 1/2 hour ride home. More

Harassing nonstop phone solicitations I purchased a vehicle at Posner 4 years ago and have had nonstop phone calls ever since about service or buying another vehicle etc. I have spoken to I purchased a vehicle at Posner 4 years ago and have had nonstop phone calls ever since about service or buying another vehicle etc. I have spoken to their manager twice and written them about this to no avail. Their cavalier attitude towards harasing their customers is evidence to what this dealership is all about. I will drive 100 miles past them to buy my next vehicle if necessary. More

Worst service department ever UNPROFESSIONAL EMPLOYEES WHO HATE THEIR JOBS AND THE NEGATIVITY IS FELT BY ALL YOU COULD STAND THERE FOR FIFTEEN MINUTES AND HAVE THREE EMPLOYEES WALK UNPROFESSIONAL EMPLOYEES WHO HATE THEIR JOBS AND THE NEGATIVITY IS FELT BY ALL YOU COULD STAND THERE FOR FIFTEEN MINUTES AND HAVE THREE EMPLOYEES WALK PAST YOU BEFORE ANYONE EVEN ACKNOWLEDGES YOU AND THEN THEY ACT LIKE YOU ARE BOTHERING THEM AND THEY TALK NEGATIVELY ABOUT THE CUSTOMERS TO EACH OTHER More

Bought Two cars days apart . We are repeat customers . Last time bought two cars . This Time bought two witching days apart. Great team there . Friendly and understanding of what We are repeat customers . Last time bought two cars . This Time bought two witching days apart. Great team there . Friendly and understanding of what customers ask and need. More

Pick up the dam phone had my Jeep Patriot towed to Posner Park Chrysler on a Friday. Service technician told me on the phone they would look at my car later on in the day. had my Jeep Patriot towed to Posner Park Chrysler on a Friday. Service technician told me on the phone they would look at my car later on in the day. I called several times on Saturday and nobody would answer the left multiple messages an no return finally called call center and explained everything that nobody would return my call. The call center was able to get a hold of somebody and connected my call the receptionist explain to me that the service department was busy and that if I wanted to know the status of my vehicle I needed to go there in person . On Saturday I arrived at Pozner Chrysler spoke to the service manager here shortly that I would hear from them on on Monday I did receive a phone call from Emory explaining to me what was wrong with my car before the conversation ended he informed me that another vehicle that hit my car I went back to Pozner Park on Monday to look at the damage I had a few questions to ask my first question was I told my vehicle to Pozner Park the tow company told me that it would be $125 to tow my car and I was to pay the driver before they took my car the driver informed me that Pozner Park would pay for the towing and just added to the total price to fix my car so on Monday when I asked them how much they charged for towing they told me they charged $150 I asked why the tow company had a different price I told them I will call the tow company to find out what was going on then they decided to take $50 off the towing bill which brought it back down to $125 I then got my bill which was $1085 and paid for it before the vehicle is fixed I made it abundantly clear that nobody is to work on the body of the car until they speak to my husband or myself I I also explained to them that I was I have no Bondow or any type of filler added to my car emery ashored me that they would call me before they Took my car to the body shop due to damages that occurred while sitting in their parking lot I had my heard anything from ponser iChrysler for four days so I decided to call them again no answer I then intern called the call center they were finally able to get a hold of somebody and I was informed that Posner Chrysler decided to bring my car to an auto body shop and have them put Bondow on my car I tried to contact Pozner Chrysler and again nobody would return my call the receptionist gave me the owner's voicemail I left three polite messages for him to return my call he has yet or not does anybody from Chrysler return my call I will never recommend this place to anybody I hope Pozner reads this and somebody reaches out to me but it's very doubtful they will since they don't even return any phone calls More