Posner Park Chrysler Dodge Jeep Ram

Best del Big shout out to the General Manager Paul Steel for being the best service provider in Posner park Dealership!He goes the extra mile to ensure you and Big shout out to the General Manager Paul Steel for being the best service provider in Posner park Dealership!He goes the extra mile to ensure you and your loved ones are in the best vehicles for safe travels on your road journeys.Over all just a Great Man! More

Great experience and we bought both vehicles at Posner Our experience was great to the point I bought a second vehicle from them the next month. Wife got the Pacifca Limited Hybrid. Husband bought Dodg Our experience was great to the point I bought a second vehicle from them the next month. Wife got the Pacifca Limited Hybrid. Husband bought Dodge Challenger SXT Plus. More

Worst car buying experience ever! I have purchased a vehicle before at Posner Park, but this time around I encountered the most unfriendly, hateful, deceitful, lying sales manager I've I have purchased a vehicle before at Posner Park, but this time around I encountered the most unfriendly, hateful, deceitful, lying sales manager I've ever encountered. (I should also say this is my fifth car buying experience ever, but my second time at Posner Park). The manager, Cesar De La Cruz, was rude, short changed me on my trade in, and almost tricked me into buying a car I did NOT test drive!!!! There were 2 similar cars, one year's difference, I wanted the one that I had test driven, but the paper work he gave me was for the car I did not test drive, and then the amazing finance manager Marcos stepped in and had them reprint everything with the car I wanted to purchase. Then when we got to the finance part of the whole ordeal, as I was signing papers, I looked and showed Marcos that once again, we had been given the papers to the car I did not test drive. This Cesar guy was the worst, did not want to honor the email that I had saying that I would receive above my trade in, was rude, hateful and extremely unprofessional. He delayed the process so long that the maintenance/service crew left without cleaning out the car or checking it. WE left with a dirty car, minimal gas in the car, and a check engine light on. We didn't receive a run through of how the car functions by the sales person or sales manager, the salesperson didn't even drive in the car with us as we test drove. Marcos was generous enough to teach us what we needed to know about the vehicle. All in all, I will NEVER purchase another vehicle from that dealership as long as that horrible sales manager is there. More

Mechanics Destroyed My Car This is the worst place to get your vehicle FIXED. I have told my 5,000+ followers on social media DO NOT GO HERE . The customer servicer manager is u This is the worst place to get your vehicle FIXED. I have told my 5,000+ followers on social media DO NOT GO HERE . The customer servicer manager is unprofessional and a liar! I brought my car in to be fixed because of leaking water. I need a drivable car for work! They did a diagnostic and said the ONLY thing wrong was a radiator for $994. They said they fixed it, wrong. Drove my car home and it was smoking, called and they said DRIVE it back they would not tow it! I drove it and my car caught on fire, almost died from oncoming traffic, sheriffs helped me push it off the road. Had it towed and paid out of pocket. 2nd diagnostic, they said the hose broke because Chryler sent them a faulty part, they didnt admit to not fixing it correctly the 1st time. The 2nd diagnostic, the NEW problem was a water pump, timing belt, and a bunch of new parts! They said they fixed it. I drove it home and my car caught on 🔥 fire again!! I had to have it towed home because Arsenio said they will not FIX my vehicle unless I pay more $$. I got a 2nd mechanic look at the vehicle from somewhere else and I was told the hose they replaced the 1st time messed up my entire car! They keep changing their story of what's wrong because they cant admit that they did NOT fix my vehicle. When I texted Arsenio he lied to me and told me NOW my car has electrical problems, but I had 2 diagnostics from them and 1 from someone else and there is NO written estimate that says that. It doesnt explain why my car has been smoking and caught on 🔥 fire twice since they "FIXED" my vehicle! I've have had loss of wages! Oh and let me mention that I told them United Way was paying them to fix my vehicle completely so I can get to work to feed my family and I just graduated college. So basically they ripped of the nice charity and gave me back my car more broken, worse then I originally was!! The charity would not waste their funds to fix a few parts and the vehicle NOT drive to work! Oh let me mention they also ripped my alarm and NOW it doesnt work. THIS PLACE IS #1 WORST AND THE MEANEST SERVICE MANAGER EVER! I will upload all pictures, videos to this site. Its already on Facebook Live of my horrible experience. My followers listen to me too. The pictures are of the 1st time they said they "fixed " my vehicle, as you can see the hose is completely off. The other picture is my car smoking. More

Oil change Jose got me in and out. He made everything perfect and in timely manner. I’m most definitely coming back to posner park for all of my vehicle servic Jose got me in and out. He made everything perfect and in timely manner. I’m most definitely coming back to posner park for all of my vehicle service. More

Left me hanging car for over a week I brought my car on Friday and I always work with Jose and this is at 10 in the morning he said he would call me back to let me know what's going on w I brought my car on Friday and I always work with Jose and this is at 10 in the morning he said he would call me back to let me know what's going on with the car and it's extented warranty. he calls me at 3:59 pm when the dealership closes at 4 to tell me that the extended warranty company wouldn't cover my radiator to call Fidelity and call him right back and let him know what they said. so I called him right back to tell him they were close he was gone knowing that Fidelity was closed and he was closing and leaving before I called Fidelity I had asked him how much would it cost for them to fix it and he told me $1,400 to replace a radiator which is highway robbery. when I went to pick up my car on Saturday afternoon they did not want to give me my car I was there over an hour trying to get my car they didn't want to give me my car I want them to tow it to my house so did General Manager Cesar told me he would help me and he had a place where I can take the car and get it fixed for a great price and to leave the car with him so I did I didn't get my car until Friday because nobody called me back Monday Tuesday Wednesday Thursday or Friday I showed up and took my car. the only person that had any Common Sense there was a Salesman Wilfredo who sold me the car he was the only positive light I saw that whole week without a car. I've only had the car for going on 10 months that's it but an extended warranty that doesn't cover radiator but covers air conditioning so something that helps the car function doesn't get fixed or something that doesn't make the car function gets fixed I don't understand it but it is what it is, very very disappointed in them. Recommend them to anyone More

My experience at Posner park Staff was upbeat, courteous and also very knowledgeable. Service was performed within a half an hour. Couldn’t believe how fast! Had a few questions Staff was upbeat, courteous and also very knowledgeable. Service was performed within a half an hour. Couldn’t believe how fast! Had a few questions , they were answered by two mechanics in a few minutes. Very impressive........wonderful experience, cant give enough cudos. Thanks again.. More

Jeep Cherokee limited My sales rep Ms Chana Davidson was very pleasant and very accommodating. the whole sale process was very efficient and fast. knowing that it was my bi My sales rep Ms Chana Davidson was very pleasant and very accommodating. the whole sale process was very efficient and fast. knowing that it was my birthday , I appreciate the dealership manager accepting my request. The financial manager Ms Elizabeth was experienced and I appreciate her knowledge and assistance too. Thank you. More

Supper Satisfied From the first time we walked in, everyone was friendly and eager to help. Our salesman David was knowledgeable, friendly and very patient as we jumpe From the first time we walked in, everyone was friendly and eager to help. Our salesman David was knowledgeable, friendly and very patient as we jumped around to different models. Best experience ever in buy a vehicle- can’t beat them! Thank you ! More

Great Service and Sales Posner Park Chrysler has a fantastic sales staff. They are very knowledgeable about their products and features, and go the extra mile to earn your b Posner Park Chrysler has a fantastic sales staff. They are very knowledgeable about their products and features, and go the extra mile to earn your business. Very easy to work with, great follow-up. More