Posner Park Chrysler Dodge Jeep Ram

The reason I choose this dealership is because it close to where I live. I have been able to schedule appointments with in a reasonable time. My call back with what needed to be done took a long time. The to where I live. I have been able to schedule appointments with in a reasonable time. My call back with what needed to be done took a long time. The battery was still under warranty. I also needed a tire patch and the cost was higher than I planned. More

Jake was excellent. Very Happy with my Avalon! Just took delivery of my Avalon yesterday. Jake Vore and team were excellent to work with through the end to end process! Love the car! The team fou Just took delivery of my Avalon yesterday. Jake Vore and team were excellent to work with through the end to end process! Love the car! The team found some scratches previously missed during an earlier inspection while doing the final detailing & prep. Jake contacted me to let me know they were going to repair them. There was a short delay in getting the car but well worth it for the results. Car looks great! Thanks! More

Noelle was great. From there it goes downhill quick. I took my Abarth in because radio was killing batteries. Before driving there I put a brand new battery in. When I arrived I told them disconnect it af took my Abarth in because radio was killing batteries. Before driving there I put a brand new battery in. When I arrived I told them disconnect it after you figure out issue. They called said radio was shorting out causing problem. Then they said radio is back ordered it will be 4 weeks. Ok I dealt with that. They called after 6 weeks and said radio is in. Then called back and told me I had to buy a new battery because it’s dead. Needless to say after waiting 6 weeks I was pissed. Service manager thought a good compromise would be if I buy battery they will wave installation. Big deal most places install for free. And they killed battery by not taking it out during the 6 weeks. Needless to say I won’t be back!!!! More

Take my cars for change oil and filter, have and appointment at am they took a 1 hour to start with the service and another hour to finish just the olí change with no tire rotation and when them fin appointment at am they took a 1 hour to start with the service and another hour to finish just the olí change with no tire rotation and when them finish I have to go to the counter and ask if they finish and wait for her to check if the car was done More

Really nice person, very knowledgeable of the cars and very friendly he helps me with the purchase of my new vehicle, he also follow up with me the very next day of my purchased and he also called me at t very friendly he helps me with the purchase of my new vehicle, he also follow up with me the very next day of my purchased and he also called me at the 72hrs of my vehicle purchased, I really recommend him to anyone who wants to buy a new car. More

If you are looking for high pressure sales, this is your automobile dealer! Do you want the sales person to try and convince you positive equity in a trade must still be paid back?? This your place! Welco automobile dealer! Do you want the sales person to try and convince you positive equity in a trade must still be paid back?? This your place! Welcome home! Love it when dealers try to hide cash back? Want you credit score discussed openly and out in the foyer?? Come here! Welcome to Posner. More

Great Teamwork Treated my family and I with great respect, gave us a wonderful deal beating our own Bank rate saving us a lot of money. Thank you very much Treated my family and I with great respect, gave us a wonderful deal beating our own Bank rate saving us a lot of money. Thank you very much More

Adolph montes was helpful outstanding he meet all our needs and worked with us till the end and he made it happen my husband is really happy with this salesman needs and worked with us till the end and he made it happen my husband is really happy with this salesman More

Not at all happy with my experience. Ram advertises that the 1500 truck can tow over 11,000 lbs (when properly equipped). We went to this dealer telling the salesperson that we were looki Ram advertises that the 1500 truck can tow over 11,000 lbs (when properly equipped). We went to this dealer telling the salesperson that we were looking for a tow vehicle for a toy hauler camper. We were sold a truck that was equipped with extra large mirrors, brake control unit, in short a truck that appeared to be setup for towing... Four months later we went shopping for our camper only to have the camper salesperson ask about the tow vehicle. I responded “we have a new Ram with the Hemi”, thinking that we were set. After a couple questions we discovered that our “tow” vehicle has the 3.21 gear ratio and it can only tow 7,500 lbs. I contacted Ram directly and the response was “that’s a dealer issue”. I contacted the dealer and the manager ponned us off to a salesman that claimed that he REALLY wanted to help us. His solution to his companies “error” (my opinion).... He offered a full retail price of $6,000 to swap out the gears to the 3.95 or an auction value for our truck as a trade in. Basically no accountability for them selling us a non-towable tow vehicle. Yes, I should have done more research about what “properly equipped” meant but in my defense we told the salesperson and the rest of the truck was loaded with tow equipment. Since I learned about the gear ratios, I’ve discovered that almost all of the Rams on the dealer lots have the 3.21 gear ratio (Except Rebels which all seem to have the 3.95). The Rebel is marketed as a sport truck and the 3.95 is quicker off the line, the 3.21 gets slightly better gas mileage. It all makes sense unless you’re looking to tow but that was not disclosed by any dealer throughout our extensive shopping. To top it all off, I mentioned that I would be writing reviews only for him to threaten that the help they’re offering us will go away if they see a negative review. I’m losing nothing since they offered no help to begin with... Attention Posner, I’ll revise this review if I get real help in solving my problem... More

Excellent service, the salesperson was very professional and attentive. He responded to all our questions and he helped us to get the right feet for us. Thank you and attentive. He responded to all our questions and he helped us to get the right feet for us. Thank you More