Porsche of Southampton

Buying a Porsche is always a happy experience , but Porsche of Southampton , when buying a vehicle from them , make sure you put NO SECURITY DEPOSIT , if you change your mind , even few hours later Porsche of Southampton , when buying a vehicle from them , make sure you put NO SECURITY DEPOSIT , if you change your mind , even few hours later , you will never get your money back , called the manager , left a voice mail , no response AT ALL , so be aware before you contact them or step into the dealership More

I bought a used car from this dealership during Covid and remotely. While that created some challenges, my reason for the fair rating has more to do with the overall customer service received. It was not gre remotely. While that created some challenges, my reason for the fair rating has more to do with the overall customer service received. It was not great. If I hadn’t searched far and wide for this specific car, I would not have worked with this dealership. They were not responsive to many of our requests until we asked multiple times. Things took forever to process which I know was partially due to Covid but not everything. Then once we finally arranged for a truck to pick up the car and deliver it, the car shows up with a rattle in the door. They didn’t want to acknowledge it had the issue before they sent it. They tried to say it happened in transport. The Porsche dealership that fixed it said there was no way it happened it transport. I reached out several times to try and connect the dealership who fixed the problem and they kept saying that the other dealership wasn’t returning their calls. Why?? Like the other dealership didn’t want to be reimbursed for the whopping $150 to fix it? The back and forth went on for a couple months. The sales manager said he would reimburse me but also kept saying that the warranty should have covered it. The other Porsche dealership said it would not. This is why I wanted them to work it out but they both said the other wouldn’t return calls. So frustrating. I finally gave up. overall, not a good experience. It also took months to get my hard copy of the memo title. They kept saying it was in the mail. More

What a terrible experience! Made a sales appointment to test drive a pre owned car. Pulled back onto the lot from said test drive, talked with the sales guy for a few minutes, then started talking about th test drive a pre owned car. Pulled back onto the lot from said test drive, talked with the sales guy for a few minutes, then started talking about the price, warranty specifics, and only at that point did he tell us it had sold while we were out test driving it, DURING OUR SALES APPOINTMENT. This should have been my first indication that this salesperson didn't take us seriously as buyers, as he clearly didn't expect us to actually talk to him about buying it. But he didn't seem to change his tune in regards to judging us, as it certainly wasn't his last dismissive treatment: Once I got past saying that that was pretty poor of them to do, I asked for some information on the price and terms of a lease on a new 2020 model of higher quality than what we had been test driving, which I had hoped to compare to the outright purchase of the preowned car anyway. The sales person casually gave me an estimate of the monthly price, then, without further discussion or offering to show us the new inventory, said "thanks for coming in guys, have a nice day." And walked back inside. If it were possible, this would be a 0 star review. No one willing to walk on to a luxury car dealership with the intent of driving off with a car, should be treated with this Pretty Woman, tired xxx-umptive, discriminatory, poor behavior and terrible salesmanship. Big mistake. HUGE. I have to go do some shopping now. More