Porsche Woodland Hills - Service Center

Service is always great especially with Mario. He always calls me with updates and is always professional.The drop off and pick up process is smooth and efficient. He always calls me with updates and is always professional.The drop off and pick up process is smooth and efficient. More

Went to pick up my 2024 Cayenne from service because code indicated I needed a part, and after waiting a month for the part, the part they received was defective and I now have to wait for the part again. H indicated I needed a part, and after waiting a month for the part, the part they received was defective and I now have to wait for the part again. HOWEVER, while waiting for my car to be brought out from service, Chris Carrol was so nice, a pleasure to talk with, and he was able to answer and fix the 1 burning question Ive had, which was Why artist names and songs never shows on my 2024 but did on all the prior Cayennes. This made me so HAPPY because that has irritated me since the day I brought home my new car. Give Chris Carroll a shout out! More

Dealership is great, service people great, service poor. Repair on the list not completed. They need to do a real test of my issue, not a one time. Them I picked up my car I already had the same issues. In Repair on the list not completed. They need to do a real test of my issue, not a one time. Them I picked up my car I already had the same issues. In the driveway of the dealership. I did not have time to renter my car to service. Problems continue today, not happy More

Absolute worst service ever, not sure if under new management? It was great before, that I purchased 2 cars from there 2 years in a row. went in last week for a simple fix, NO ONE acknowledged me, 2 s management? It was great before, that I purchased 2 cars from there 2 years in a row. went in last week for a simple fix, NO ONE acknowledged me, 2 so called service advisors chatting outside, ignoring me. The porter took my info (on a yellow sticky) and will have someone get back to me, till today over a week later, nothing. Will never step a foot back in this dealership not for purchase nor for service. More

The dealership is beautiful. They provide excellent and prompt service. Comfortable waiting area with snacks and refreshments. They provide excellent and prompt service. Comfortable waiting area with snacks and refreshments. More

Service writer was professional and went out of his way to make the visit smooth and quick. Good job! to make the visit smooth and quick. Good job! More

I went in upset about being left off the Porshe Taycan charger recall 2024 offer, but my sales agent Kris and service Dominque pulled it together and got my charger situation taken care of and my car reca charger recall 2024 offer, but my sales agent Kris and service Dominque pulled it together and got my charger situation taken care of and my car recalls and repair, all taken care of with a great deal of service in just 2 days. I will give them 5 stars after this experience. More

fantastic service. a+++. took care of me and my family on a saturday with no notice. couldn't be better a+++. took care of me and my family on a saturday with no notice. couldn't be better More

Great service, great people, kevin was awesome and very accommodating and helped me with my car in a timely manner accommodating and helped me with my car in a timely manner More

My advisor Chris did not communicate with me about the issue with my car nor when it was actually going to be looked at. He was however very quick to communicate when he suggested I replace all 4 tires. V issue with my car nor when it was actually going to be looked at. He was however very quick to communicate when he suggested I replace all 4 tires. Very disappointing that I couldn't get a response from him at any point. I expected better from Porsche. More