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Porsche Woodland Hills - Service Center

Woodland Hills, CA

4.9
351 Reviews

351 Reviews of Porsche Woodland Hills - Service Center

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January 30, 2025

Excellent customer service that goes above and beyond Friendly efficient staff that is communicative The reception bar is amazing More

by inagua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Porsche Woodland Hills responded

Thank you for the positive feedback, we value you and your business. We are grateful for the five stars and support for our team. All the best, Porsche Woodland Hills

January 23, 2025

Kevin and Carlos were great and sensitive to my situation. Will go back again anytime! More

by gshavens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gonzalez, Carlos Lopez (?)
Jan 24, 2025 -

Porsche Woodland Hills responded

Thank you for sharing your servicing experience with us. We truly appreciate the great feedback. Looking forward to serving you again. All the best, Porsche Woodland Hills

January 09, 2025

Mario was ready for me when I showed up for my appt. Jacob the service manager said hello. Gave me a loaner vehicle. My car was ready as promised and shiny clean. Fantastic experience. More

by Hdrake02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Chutan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Porsche Woodland Hills responded

Thank you for sharing your servicing experience with us. We are pleased to know that our Service consultant Mario Chutan continues to provide top-notch customer service. We value your feedback and are grateful to be your servicing dealership of choice. All the best, Porsche Woodland Hills

December 27, 2024

Service is always great especially with Mario. He always calls me with updates and is always professional.The drop off and pick up process is smooth and efficient. More

by Monet09
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Chutan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Porsche Woodland Hills responded

Thank you, Monet for the positive feedback for our Brand Ambassador Mario Chutan we truly appreciate the kind words and perfect rating. Enjoy the new ride! All the best, Porsche Woodland Hills

December 21, 2024

Went to pick up my 2024 Cayenne from service because code indicated I needed a part, and after waiting a month for the part, the part they received was defective and I now have to wait for the part again. H More

by Julie
Recommend Dealer
Yes
Employees Worked With
Chris Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Porsche Woodland Hills responded

Julie, thank you for sharing your serving experience with us. We are pleased that our Service Consultant Chris Carroll continues giving his best. We appreciate you and the support. All the best, Porsche Woodland Hills

December 18, 2024

The dealership is beautiful. They provide excellent and prompt service. Comfortable waiting area with snacks and refreshments. More

by piavai1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Porsche Woodland Hills responded

Thank you for the positive feedback for our team, we are proud to serve and look forward to serving you in the future. All the best, Porsche Woodland Hills

December 18, 2024

Absolute worst service ever, not sure if under new management? It was great before, that I purchased 2 cars from there 2 years in a row. went in last week for a simple fix, NO ONE acknowledged me, 2 s More

by peter_awad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none
Dec 19, 2024 -

Porsche Woodland Hills responded

Peter. Thank you for posting a review. We appreciate the time you took to let us know about your experience with us. We are truly sorry we did not meet your expectations. Please feel free to contact our General Manager Scott Stanley at 805.432.5034 he is always eager to listen and assist. All the best, Porsche Woodland Hills

December 18, 2024

Dealership is great, service people great, service poor. Repair on the list not completed. They need to do a real test of my issue, not a one time. Them I picked up my car I already had the same issues. In More

by Jeff
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remembet
Dec 18, 2024 -

Porsche Woodland Hills responded

Jeff, we appreciate the feedback, and our General Manager Scott Stanley would like to speak with you to learn more. We take all matters seriously and the only way we can improve is to learn from our guests. Please call Scott directly on his cell at 805.432.5034 he is eager to assist. All the best, Porsche Woodland Hills

December 17, 2024

Service writer was professional and went out of his way to make the visit smooth and quick. Good job! More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 18, 2024 -

Porsche Woodland Hills responded

Thank you Michael for sharing your servicing experience with us, we appreciate the kind words for our Service Consultant Carlos Lazo. We are proud to serve and look forward to serving you in the future. All the best, Porsche Woodland Hills

December 16, 2024

I went in upset about being left off the Porshe Taycan charger recall 2024 offer, but my sales agent Kris and service Dominque pulled it together and got my charger situation taken care of and my car reca More

by miatrudeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Assad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique
Dec 16, 2024 -

Porsche Woodland Hills responded

Thank you for sharing your servicing experience with us, we appreciate the five stars and kind words for our Brand Ambassador Kris Assad and our Service Manager Dominic Macchia. We are pleased to learn they both got the job done right. We are gratful for your feedback and your business. All the best, Porsche Woodland Hills

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