Porsche Woodland Hills - Service Center

I had an outstanding experience with the service team at Porsche. From start to finish, the level of professionalism, communication, and attention to detail was top-notch. The entire process was seamless, w Porsche. From start to finish, the level of professionalism, communication, and attention to detail was top-notch. The entire process was seamless, with clear updates and a genuine commitment to customer satisfaction. My car was handled with great care, and I truly appreciate the extra effort to ensure everything was done right. If you're looking for exceptional service, I highly recommend them. I'll definitely be returning for future needs! More

The best and most respected place. They always treat you like family it’s always a pleasure They always treat you like family it’s always a pleasure More

Everyone is so helpful knowledgeable and kind especially my service advisor Jason He’s wonderful and always is available for all my questions and needs my service advisor Jason He’s wonderful and always is available for all my questions and needs More

Excellent customer service that goes above and beyond Friendly efficient staff that is communicative The reception bar is amazing Friendly efficient staff that is communicative The reception bar is amazing More

Kevin and Carlos were great and sensitive to my situation. Will go back again anytime! situation. Will go back again anytime! More

Mario was ready for me when I showed up for my appt. Jacob the service manager said hello. Gave me a loaner vehicle. My car was ready as promised and shiny clean. Fantastic experience. Jacob the service manager said hello. Gave me a loaner vehicle. My car was ready as promised and shiny clean. Fantastic experience. More

Service is always great especially with Mario. He always calls me with updates and is always professional.The drop off and pick up process is smooth and efficient. He always calls me with updates and is always professional.The drop off and pick up process is smooth and efficient. More

Went to pick up my 2024 Cayenne from service because code indicated I needed a part, and after waiting a month for the part, the part they received was defective and I now have to wait for the part again. H indicated I needed a part, and after waiting a month for the part, the part they received was defective and I now have to wait for the part again. HOWEVER, while waiting for my car to be brought out from service, Chris Carrol was so nice, a pleasure to talk with, and he was able to answer and fix the 1 burning question Ive had, which was Why artist names and songs never shows on my 2024 but did on all the prior Cayennes. This made me so HAPPY because that has irritated me since the day I brought home my new car. Give Chris Carroll a shout out! More

Absolute worst service ever, not sure if under new management? It was great before, that I purchased 2 cars from there 2 years in a row. went in last week for a simple fix, NO ONE acknowledged me, 2 s management? It was great before, that I purchased 2 cars from there 2 years in a row. went in last week for a simple fix, NO ONE acknowledged me, 2 so called service advisors chatting outside, ignoring me. The porter took my info (on a yellow sticky) and will have someone get back to me, till today over a week later, nothing. Will never step a foot back in this dealership not for purchase nor for service. More