Porsche Woodland Hills

service dept did not complete job requested, car was washed very poorly - streaks, wheels not clean washed very poorly - streaks, wheels not clean More

PROBABLY ONE OF THE WORST EXPERIENCES I HAVE EVER HAD AT A DEALERSHIP. I TOOK MY 991.1 GT3 WITH A CUP FRONT END FOR A SIMLE ALIGHMENT. THE VEHICLE WAS GIVEN TO THE PORSCHE WOODLAND HILLS IN PERSON CONDITION A DEALERSHIP. I TOOK MY 991.1 GT3 WITH A CUP FRONT END FOR A SIMLE ALIGHMENT. THE VEHICLE WAS GIVEN TO THE PORSCHE WOODLAND HILLS IN PERSON CONDITION WITH NO SCRATCHES, OR BROKEN BODY PARTS. AFTER WAITING AT THE DEALERSHIP FOR 4 HOURS, I RECIEVED THE VEHICLE. AFTER LOOKING AT THE VEHICLE I NOTICED THE FRONT END SCRAPED, LIP DINGED, AND MY CUP FLARE TABS BROKEN, ALONG WITH PPF LIFTING, SINCE IT WAS 4PM BY NOW. MY SERVICE ADVISOR LEFT, THE MANAGER HAD LEFT, I WAS GIVEN ANOTHER ADVISOR WHO TELLS ME, LETS GET YOUR PAPERWORK READY. SO YOU CAN PAY YOUR INVOICE. WITHOUT ANY CONCERN TO THE DAMAGES DONE TO THE VEHICLE. SIMPLY TELLS ME, " I CANT LET THE VEHICLE LEAVE WITH A BALACE" SO, I PAID. AND WAS TOLD THE MANAGER WOULD CALL ME FIRST THING. WELL IT WAS NOW 12:30PM I HAVENT GOTTEN ANY CALL. SO I DROVE TO THE DEALERSHIP. MANAGER WASNT HAPPY TO SEE ME AT ALL. DIDNT ONE TAKE RESPONSIBILITY OF THE DAMAGES THEY CAUSED. MADE ME FEEL LIKE AN ABSOLUTE USELESS INDIVIDUAL. TELLS ME WE CAN SEND IT TO OUR BODY SHOP AND THEY CAN REPAID THE BROKEN BUMPER TABS WITH PLATIC WELDING. WELL KIND SIR, I DIDNT BRING YOU THE VEHICLE WITH PLASTIC WELDED PARTS. ANYWAYS I LEFT. AND I WILL NOT BE TAKING IT THEIR BODY SHOP. I REFUSE TO DEAL WITH THIS DEALERSHIP. I RECOMMEND TO EVERYONE TO STAY CLEAR OF THIS WAY, IT IS NOT WORTH THE HEADACHE! A SIMPLE APOLOGY AND TAKING RESPONSIBILITY WOULD HAVE BEEN MORE THAN ENOUGH. More

Excellent service department. Everyone is on top of their game to make sure that you are taken care of and all of your problems and concerns are addressed. Everyone is on top of their game to make sure that you are taken care of and all of your problems and concerns are addressed. More

Fantastic dealership with equally fantastic employees. Marilyn Baround assisted with leasing a Porsche Taycan Turbo. She was very knowledgeable about the process and helped secure a great deal for the c Marilyn Baround assisted with leasing a Porsche Taycan Turbo. She was very knowledgeable about the process and helped secure a great deal for the car. From commencement of paperwork to delivery, I had a fantastic experience. More

I bought a Macan 4 EV and got excellent support from Maryline Baroud. Buying remotely has its challenges but Maryline’s professionalism, advice and creative problem solving made the process successful Maryline Baroud. Buying remotely has its challenges but Maryline’s professionalism, advice and creative problem solving made the process successful and relatively pain free. She was also in touch all along and very responsive at each step of the process. Jason Ijadi was also instrumental in securing the right vehicle transportation. Kudos and many thanks to the PWH sales team for providing Porsche quality service. Now it’s time to enjoy the long awaited new electric Macan!!! More

Service and Admin staff very friendly and helpful during my visit. Beautiful dealership with great coffee bar and awesome Porsche design store. my visit. Beautiful dealership with great coffee bar and awesome Porsche design store. More

Chris took care of all my needs and kept me informed on the progress of the service call! Great service! Thanks! the progress of the service call! Great service! Thanks! More

Carl is my go-to person. He is skilled, knowledgeable and knows how to put the customer and their interests at the center of the deal. He is skilled, knowledgeable and knows how to put the customer and their interests at the center of the deal. More

I had an outstanding experience with the service team at Porsche. From start to finish, the level of professionalism, communication, and attention to detail was top-notch. The entire process was seamless, w Porsche. From start to finish, the level of professionalism, communication, and attention to detail was top-notch. The entire process was seamless, with clear updates and a genuine commitment to customer satisfaction. My car was handled with great care, and I truly appreciate the extra effort to ensure everything was done right. If you're looking for exceptional service, I highly recommend them. I'll definitely be returning for future needs! More

I was looking to get a 911 on order. I stopped by the dealership and my fate was good that day. I meet Marilyn. Told her what I wanted to order. She worked hard found me one on the boat I stopped by the dealership and my fate was good that day. I meet Marilyn. Told her what I wanted to order. She worked hard found me one on the boat already and secured it for me. I have my new Carmine Red 911 and Marilyn as a new friend. She made the process enjoyable and worked incredibly hard for me. The dealership itself is also exceptional. I highly recommend Marilyn and Nick. Great team, nice dealership! More