Porsche Woodland Hills

Emir at Porsche Woodland Hills was phenomenal to work with. Super communicative, got me the car I wanted shipped from another dealership, and got me the price I wanted. This location is also beautiful an with. Super communicative, got me the car I wanted shipped from another dealership, and got me the price I wanted. This location is also beautiful and everybody I interacted with was wonderful. I highly recommend! More

wonderful, helpful, efficient! Frank was personable and professional. Porter who took my car was great - and Daniella at coffee bar was amazing. Truly great experience. Frank was personable and professional. Porter who took my car was great - and Daniella at coffee bar was amazing. Truly great experience. More

Best car buying experience I have ever had. Russel and Brandon were superb to work with. Russel and Brandon were superb to work with. More

My recent transaction was a great buying experience. David Lang was professional, responsive and easy to work with. David Lang was professional, responsive and easy to work with. More

Great experience. Lidiya was a pro and efficiently navigated me through the process. She made it relatively painless and hassle free. Lidiya was a pro and efficiently navigated me through the process. She made it relatively painless and hassle free. More

The sales team is exceptional, but the service team needs improvement, particularly in terms of responsiveness and proactiveness. I had to visit the dealer four times for the same issue, leaving my vehicle w improvement, particularly in terms of responsiveness and proactiveness. I had to visit the dealer four times for the same issue, leaving my vehicle with the service department for a week with no resolution, despite the issue being under warranty and the resolution being known and recurring.. I wasted a significant amount of time going back and forth for the same problem that should have been resolved under warranty. Needless to say, it was very disappointing and quite frustrating. The part that was the most frustrating was "the kicking the can down the road" part. I am not sure if it was because the vehicle was not purchased there or some other reason, but the extent to which I had to endure to resolve the issue was unacceptable. The expectation, regardless of where the vehicle was purchased, should have been resolution and not deferred resolution, whereby the selling dealership had to place multiple calls to get this resolved with Woodland Hills. It should never have come to this, where the customer experience was impacted due to the lack of being proactive, poor responsiveness, and not being customer-centric. The issue was resolved in one day after a month. I am glad that my problems are now resolved, but it has eroded my confidence in the brand and its service department, as it should not have taken 4 weeks to resolve the issue I experienced. . More

Porsche Woodland Hills made my purchase of a new Porsche easy, straightforward and honest. No add on fees or dealer bogus markups. Just helping you get the car that you want. Isn't that what a dealership easy, straightforward and honest. No add on fees or dealer bogus markups. Just helping you get the car that you want. Isn't that what a dealership is supposed to do? More

Enjoyable experience getting my (new to me) Porsche Boxster 25th anniversary edition. Marilyn was a pleasure to work with and very responsive. Got the car delivered to Northern California within two da Boxster 25th anniversary edition. Marilyn was a pleasure to work with and very responsive. Got the car delivered to Northern California within two days of purchasing. Outstanding experience. Would work with her again! More

I couldn't have gotten better service. From our first encounter when I was buying my Porsche, and had to fix a few things before I drove it off the lot to this time, Chris Carrol has been From our first encounter when I was buying my Porsche, and had to fix a few things before I drove it off the lot to this time, Chris Carrol has been an ideal person to work with. He's patient, he listens. I've felt taken care of the entire time. I've been so impressed with my experience at Porsches, but Chris has made it feel like home turf and a place I can truly trust. I also thought the video I was sent of the technician diagnosing my car was incredibly helpful. I’ve never seen that before and it was awesome. Thanks again! More