Porsche Monterey

John provided the best customer service! I had a great experience working with John! Having been a BMW driver for 30 years, I was always interested in making the switch to Porsche. I did some I had a great experience working with John! Having been a BMW driver for 30 years, I was always interested in making the switch to Porsche. I did some searching on the Porsche Monterey website and John followed up immediately. He was warm and friendly - offering information, suggestions and recommendations, with a laid back approach. As most know this is rarely found when buying or leasing a car. So refreshing! I did not feel pushed or rushed to make a decision, Rather, John was SO patient with me. He provided the information I needed to make the RIGHT decision. His deep knowledge of Porsche, especially the car I was interested in (he drives the same one), made me feel extra confident in my purchase. I would highly recommend working with John and Porsche of Monterey, The time he and Porsche of Monterey spent with me, as well as, the approach with which my purchase was handled, made for an exceptional experience. Thank you John and the team at Porsche of Monterey! I love my new Macan! More

Satisfaction and no hesitation John made our vehicle acquisition experience simple and seamless. We contacted John about a car on the website. We traded 3 emails and closed the de John made our vehicle acquisition experience simple and seamless. We contacted John about a car on the website. We traded 3 emails and closed the deal to our complete satisfaction. John was professional and we felt no hesitation to decide to acquire the car sight unseen. We drove 100 miles to pick up the car and the paperwork was finished in 15 minutes. John demonstrated the features to us and we were on our way home after 90 minutes. We are completely satisfied and recommend John without hesitation. More

John made my dreams come true! The most important thing John showed me was what my car could really do...performance wise. He knows how to drive a high performance vehicle safely b The most important thing John showed me was what my car could really do...performance wise. He knows how to drive a high performance vehicle safely but to its strengths--even though I didn't at the time. That's so important when buying this caliber of car! He made the experience fun from test drive to signing. I never felt pressured, but always had enough information to make an informed choice. John is the guy you WANT to work with when going about buying your dream Porsche!! More

Patient and Professional Been to a couple of Porsche dealers and spoke to a couple of sales guys, John Bassett and Porsche of Monterey was by far the best. Our purchase was e Been to a couple of Porsche dealers and spoke to a couple of sales guys, John Bassett and Porsche of Monterey was by far the best. Our purchase was easy and straight forward; purchasing a car with a 1.5 year old is not easy. More

John Bassett - Consummate Professional This was an absolutely perfect buying experience. Even though I purchased a used car, I was treated with the same care and respect I would’ve receive This was an absolutely perfect buying experience. Even though I purchased a used car, I was treated with the same care and respect I would’ve received had I purchased a 911 GT3 RS. It’s obvious that all the employees love their job as everyone I interacted with greeted me with a smile and sincere friendliness. The person I had the most contact with was the Internet Sales Manager, John Bassett. John is a consummate professional and get-it-done kind of person. I called on a Friday morning, expressing interest in the car I wanted and drove it home at the end the same day. We were able to arrange all the details (Price, Financing, etc.) over email. Despite having to deliver a car to another customer in the afternoon, John returned to the dealership at the end of the day to help me with my purchase. He made sure the car was ready for me when I arrived after work. Jomil did the detail/prep and it looked like a new car. John was still there 45 minutes after the dealership closed to hand me my keys and wish me well. Jim Davis, the General Manager, stayed late to help me as well. His Finance Manager and Sales Manager were out of the office, so he took over the chore of walking me through the paperwork. The one hiccup was listening to the “extras” offers, like prepaid oil changes, etc. Because his pitch was so low key/non-aggressive and my understanding that this is another revenue stream for the dealership, I politely listened and just declined. I never felt any pressure and that was refreshing. As I said at the beginning, this buying experience was wonderful. John Bassett and the team at Porsche of Monterey are Number One on the Monterey Peninsula. More

The Perfect Dealership for the Perfect Car Toss out all the negative stereotypes of the automobile purchasing process. My experience at Porsche of Monterey was far beyond my expectations ... f Toss out all the negative stereotypes of the automobile purchasing process. My experience at Porsche of Monterey was far beyond my expectations ... from offering test drives on different models to going the extra mile to locate my "perfect car" ... no high pressure sales tactics during any part of the transaction, no "rushing" me to make a decision. This is a dealership that really puts the customer's needs first. Porsche of Monterey really deserves a 10+++. More

Excellence Personified Porsche of Monterey enjoys a sterling reputation for possessing a special climate and culture of competence, honesty, integrity, helpfulness, and resp Porsche of Monterey enjoys a sterling reputation for possessing a special climate and culture of competence, honesty, integrity, helpfulness, and responsiveness. John Fritz is very knowledgeable and genuine in all of his communication and actions. John is the ideal representative or ambassador for the dealership and the brand. His excellence has been consistent throughout his very successful career. In my opinion, mechanically speaking, no one knows the Porsche brand better than Paul. He is always "at the top of his class," making sure that he always "leads the pack" in acquiring the latest expertise and skills. John and Paul exemplify the pinnacle of optimal performance and behavior. As the dealership's "face and voice," Diana is truly wonderful. She always follows-through with whatever she promises. The personnel is absolutely stellar. Thank you for "Excellence Personified!" Peter Krasa 831-224-0596 More

John Fritz and the entire team are Rock Stars! Incredible service... beyond the call of duty. Even the shuttle driver's are top notch. Never a glitch. and the entire team are Rock Stars! Incredible service... beyond the call of duty. Even the shuttle driver's are top notch. Never a glitch. More

Great home town professional service Robert P. of the service department was great and I actually go to talk to the mechanic Paul who was very, very knowledgeable and helpful to me. Robert P. of the service department was great and I actually go to talk to the mechanic Paul who was very, very knowledgeable and helpful to me. More

Porsche experience I really had a great experience. Every salesman in this dealership are very professional and friendly. Always willing to assist in every aspect of car I really had a great experience. Every salesman in this dealership are very professional and friendly. Always willing to assist in every aspect of car buying. Kudos to all Monterey Porsche staff. More