Porsche Monterey

Excellent Customer Service! John friendly and was honest with us on the condition of the vehicle which we bought out of state. It arrived great with no real surprises one can exp John friendly and was honest with us on the condition of the vehicle which we bought out of state. It arrived great with no real surprises one can expect buying a used vehicle and was very helpful. Unfortunately after 200 miles the vehicle had a major repair needed ($5K). John and Gary made us a priority and made sure that the warranty work was taken care of at our local Porsche dealership. Both John and Gary were excellent and very friendly through this whole process. I would highly recommend Porsche of Monterey to anyone looking for their new Porsche, especially to work with John Bassett or Gary Miller. Thank you for the wonderful experience guys! More

Great Out of State Experience I live in Provo Utah and have been looking for a 2016 Turbo S for a while. I actually bought one from Porsche West Boward in Florida. Well, I though I live in Provo Utah and have been looking for a 2016 Turbo S for a while. I actually bought one from Porsche West Boward in Florida. Well, I thought I bought one. The day after I sent Boward a copy of my license, insurance, address and all of that I got a text saying they were sorry they sold my car to a walk-in instead. I was pretty frustrated and almost quit looking for out-of-state cars. The next day I got a follow up email from John. I responded with details on my 2011 Turbo S that I wanted to trade. John replied in less than 10 minutes with a trade price. That got my attention, most other dealers replied in days (if at all) and would ask for information I'd already provided. I was impressed that John paid attention and seemed to genuinely want my business. From there on the transaction went quickly and smoothly. Except for 1 phone call the entire transaction was done through email (my preferred method of contact). I could not be happier with my low mileage certified car and the prompt and competent attention from John. My faith in the out-of-state transaction is renewed and I will definitely be buying more Porsche's from John. More

It was a great purchase experience, quick & efficient It was a good experience, quick and efficient. Kelly, Ray and Gary were personable and professional. Gary moved through the paperwork (almost like clo It was a good experience, quick and efficient. Kelly, Ray and Gary were personable and professional. Gary moved through the paperwork (almost like closing a mortgage) very quickly while still explaining what each document was about. I will recommend Porsche Monterey to my friends and clients. More

Bought a used Lexus Both Gary and Ray were very professional and kind to us. We had made a long trip to purchase the vehicle and they were very welcoming. They conducted Both Gary and Ray were very professional and kind to us. We had made a long trip to purchase the vehicle and they were very welcoming. They conducted the agreement in a timely manner, gave us a map and recommended dinner places. We were very very happy with the dealership. More

Support and resolved my car issue Jacob was great in responding quickly to my call & suggesting best follow up to address the issue. My Macan just stopped & wouldn't start. Although w Jacob was great in responding quickly to my call & suggesting best follow up to address the issue. My Macan just stopped & wouldn't start. Although we don't know why it stopped, it is working now!! Most important was their great and quick support! Thank you. More

SERVICE APPOINTMENT The staff were very courteous, friendly and helpful. Even though I do not drive a Porche I would recommend this dealer for all your needs. 👍👍👍 The staff were very courteous, friendly and helpful. Even though I do not drive a Porche I would recommend this dealer for all your needs. 👍👍👍 More

Puchased 2015 BMW4 John Bassett was awesome with dealing with my new car transaction. Great personality and delivered great customer service. Explained in details of all John Bassett was awesome with dealing with my new car transaction. Great personality and delivered great customer service. Explained in details of all the car controls and the usage of them. Porche of Monterey is fortunate to have an employee who serves as asset. Thank you John. More

Purchasing a new car Porsche of monterey is a great dealership. Gary and Kelly were really helpful on the purchase of my new panamera. I would love to prefer this dealersh Porsche of monterey is a great dealership. Gary and Kelly were really helpful on the purchase of my new panamera. I would love to prefer this dealership anyone who has an interest in buying a new porsche. More

Great buying experience I special ordered a 2017 Porsche 718 Cayman. John Bassett guided me through the entire process. What I like most about working with John are his pat I special ordered a 2017 Porsche 718 Cayman. John Bassett guided me through the entire process. What I like most about working with John are his patience with all my questions as I obsessed over what features to have installed. I never felt pressured when working with John either. When my car arrived, he gave me a great tour of the vehicle and was very welcoming to my wife and mother-in-law that came along to see the beauty I was going to drive home in that day. Given the opportunity, I will work with John to purchase another car. More

Wonderful! A truly enjoyable experience! The acquisition of my new Panamera Turbo was a fantastic experience on all levels. The Monterey Porsche team is wonderful and a joy to work with. The acquisition of my new Panamera Turbo was a fantastic experience on all levels. The Monterey Porsche team is wonderful and a joy to work with. John Bassett is so helpful and supportive. I spent hours with him putting my pre order together for a Panamera 4S. Then I saw the Turbo on the lot and shift gears. John didn't blink and eye as was so understanding about me changing my mind and getting the Turbo. We have three Porsche's our new Panamera Turbo, Macan GTS, and our 911 Carrera S-X51. And we love all of them and the excellent service that Monterey Porsche provides. Thank you so very much. Porsches are the only cars we own. Alex More