Porsche Bellevue | Page 42

Friendly staff and knowledgeable. Very busy while I waited. The mechanic was concerned enough to provide a complimentary oil change to check on low coolant levels. I appreciate that extra step. waited. The mechanic was concerned enough to provide a complimentary oil change to check on low coolant levels. I appreciate that extra step. More

Did not receive an entire vehicle! Because of the rural area I live in I decided to expand my search to out of state dealerships after an attempt with Carvana. Buyer beware of dealing out of state with thi area I live in I decided to expand my search to out of state dealerships after an attempt with Carvana. Buyer beware of dealing out of state with this dealership. They might basically know about Porsches….but not about other used makes or model vehicles. And for a company that prides themselves on 43% of their business coming from out of state…you would think they could provide detailed instructions for registration of your new vehicle in your state. But no they can’t! Nor do they take care or pride when dealing not in a face to face matter. Once they have your money you are on my own. They even cancel the 5day 250 mile return policy! That should have told me something. I took my vehicle once received to my mechanic for a used vehicle inspection. 3 major components…bad tires, not all 4 matched on an all wheel drive vehicle, the cargo privacy hatch cover was just missing, and finally a 5 year old battery with less than 20% charge. And they told me the warranty does not cover any of those items! I finally registered a complaint with the Attorney General’s Office. STAY AWAY! More

Sales associate and finance manager were easy to communicate with and were responsive when we had questions. communicate with and were responsive when we had questions. More

We received lots of help and guidance while choosing a vehicle. Staff worked with us to help us get everything we wanted vehicle. Staff worked with us to help us get everything we wanted More

Ron provided an awesome service.. The ordering process was straight forward and very happy that with covid, supply chain, etc challenges that I was able to get my new 2022 911 convertible before year end was straight forward and very happy that with covid, supply chain, etc challenges that I was able to get my new 2022 911 convertible before year end... More

Kevin Shi was the reason for my purchase. He was professional, knowledgeable, straight forward and to the point! professional, knowledgeable, straight forward and to the point! More

Seemless process. Sales Department, especially the excellent Director of Sales, was very good to show us all features of the car when we were shopping and were very helpful when it came to the test dr excellent Director of Sales, was very good to show us all features of the car when we were shopping and were very helpful when it came to the test drives. It took six months to get the car from time of making the deal to the time the car was delivered to the dealership. The pickup process went smoothly thanks to the kvery nowledgabel and personable Director of Sales and even though it was at the end of a long day he still stuck around after he was planning to go home to make sure we were satisfied. Not quite a full five stars overall since the push to get us to purchase additional warranty coverage and maintenance services was just a little more intense than anticipated, so that hour at the deralership did ever-so-slightly take away from the overall buying experience. But overall, this seems to be a very good dealership with a spotless showroom, well stocked waiting area, organized & tidy service garage; all supported by a team of what appears to be seasoned professionals within Finance and Sales. More

Should have better communication with schedule and timeline. No one calls until customer call to get update. timeline. No one calls until customer call to get update. More

Great knowledge, service and support! The Porsche Bellevue Team is awesome!! Thank you for taking great care of my 911 & I!! Bellevue Team is awesome!! Thank you for taking great care of my 911 & I!! More

Kirill provided outstanding service from the get-go. He kept me updated and informed and explained what was done to my car in great detail. He was very patient and pleasant overall. I will definately be kept me updated and informed and explained what was done to my car in great detail. He was very patient and pleasant overall. I will definately be back and really appreciate his attention to detail and commitment to customer satisfaction! More