Porsche Bellevue

Excellent service with replace my tier , staff are super helpful and friendly, I’d recommend them to anyone. helpful and friendly, I’d recommend them to anyone. More

FIrst, we brought our car at our appointed time - fairly early AM - and they told us they wouldn't even look at it until the next day AND no loaner was available. Why didn't they just have us bring the car early AM - and they told us they wouldn't even look at it until the next day AND no loaner was available. Why didn't they just have us bring the car the next day? Next, we specified a phone number for communications and they repeatedly communicated with the wrong contact info for the entire service, (even when reminded) forcing my wife to relay communications to me. The service rep blamed "the system." Finally, they said they needed to perform 3 hour "parking brake pad adjustment" service ($1K!) before they could diagnose the fault - in spite of the fact there seem to be many reports of faulty control modules for my issue. Felt like they were trying to offset the cost of some of the warrantee work they were going to have to do. More

A great experience! Anastasia is professional and competent. She always kept me up to date with texts. Porsche Bellevue has upped their game the past year or so… a ple Anastasia is professional and competent. She always kept me up to date with texts. Porsche Bellevue has upped their game the past year or so… a pleasure to work with. 😊 More

Our service rep, Kirill, was amazing and such a pleasure to work with. He kept me updated every step of the way. Great customer service. to work with. He kept me updated every step of the way. Great customer service. More

I experienced excellent service and follow through with no complaints. I'd recommend them to anyone. no complaints. I'd recommend them to anyone. More

Service is high priced, but delivers on the work for my Cayenne. Several extraneous items they say you should are needed sprinkled with definitely optional things. Wish dealerships didn’t try to sell opt Cayenne. Several extraneous items they say you should are needed sprinkled with definitely optional things. Wish dealerships didn’t try to sell optional work like that. More

Their service department has forgotten how to treat customers, my last experience was absolutely horrible and I had to pay thousands out of pocket to pay for their mechanics mistake to replace a part t customers, my last experience was absolutely horrible and I had to pay thousands out of pocket to pay for their mechanics mistake to replace a part that they broke. If you bought your porsche second hand and bring it to them you will be treated as a second class citizen. More

Set the right expectation and deliver on their promises. Courteous and professional sales and services people. Courteous and professional sales and services people. More

Although the service took longer than expected, Nicole kept in touch via text messages keeping us informed as to what was happening. Very pleased with the service and communication. Thank you! kept in touch via text messages keeping us informed as to what was happening. Very pleased with the service and communication. Thank you! More

Great Experience and like the new communication system via text. Very professional and truly the feeling that everyone cared about my car and myself. via text. Very professional and truly the feeling that everyone cared about my car and myself. More