Porsche Bellevue

It all started with three unanswered voice messages in the service center. I was forced to make my service appointment online and in the process unable to reserve a loaner car. Finally on the day before m the service center. I was forced to make my service appointment online and in the process unable to reserve a loaner car. Finally on the day before my service appointment Lee called. I told him how disappointed I was with the lack of communication from the service department. Lee took over and things went smoothly after that, although there was no option for a loaner car at that point - he did arrange for transportation for me during the service. Sadly, and I do not blame Lee for this, the crew that washes the vehicles delivered our 2020 Macan to the front lot for me to drive home. It look like it had been driven through a very muddy road construction zone. We just had the car detailed a few weeks prior to this visit and we have never seen our car so filthy. Lee immediately took the vehicle back and had it washed again. Credit to Lee for doing his job, but thumbs down for the overall experience with Porsche Bellevue . More

The service and quality is decent. Only missing part is that they didn’t vacuum and clean inside. Other than this it was excellent. Only missing part is that they didn’t vacuum and clean inside. Other than this it was excellent. More

Nicole provides excellent service like always. Very friendly, very transparent and knowledgeable. Thank you again. Very friendly, very transparent and knowledgeable. Thank you again. More

I notice a great improvement in service over the last few years when AutoNation first took over. They have gotten their customer service back! years when AutoNation first took over. They have gotten their customer service back! More

Great dealer. Everyone I dealt with was extremely nice. Each person made a point to tell me that they were looking to build a long term relationship. There was Everyone I dealt with was extremely nice. Each person made a point to tell me that they were looking to build a long term relationship. There was no 'pressure' and everyone was easy-going. The dealership is also up-scale and fancy, but without a 'fancy' attitude. If you are looking for anything Porsche, this is a great place to do business with. More

This time the service was exceptional this time. Adam is a great professional. Service has improved. Adam is a great professional. Service has improved. More

A modern facility with everything in the right place. Service advisor offices in the garage. Waiting room overlooks the garage. Service advisor offices in the garage. Waiting room overlooks the garage. More

Good communication, fast service Not cheap but worth it for my 15 year old SUV for my 15 year old SUV More

Fast, efficient, well-organized. Clear communication - both around the logistics of the appointment as well as the expectations. Zero pressure to include additional work, although th Clear communication - both around the logistics of the appointment as well as the expectations. Zero pressure to include additional work, although the complimentary inspection did reveal a few unknowns. All of the above was delivered with the friendliest of demeanors, on everyone's part. Special thanks to my Service Advisor, Nicole P. More

The people at Porsche Bellevue always go out of their way to make you feel respected and valued, provide clear and timely communication, and of course as an official Porsche service provider provide top qual to make you feel respected and valued, provide clear and timely communication, and of course as an official Porsche service provider provide top quality service. While prices on vehicles and service may be a little higher than an independent, the experience and the official manufacturer approved level of service is worth it. More