Porsche Bellevue
Bellevue, WA
Filter Reviews by Keyword
By Type
Showing 478 reviews
I recently had a 80,000 mile service on my 2017 Macan. The cost of the service was significantly higher than expected. A week later a red warning light came on due low coolant level. I parked my vehicl The cost of the service was significantly higher than expected. A week later a red warning light came on due low coolant level. I parked my vehicle for an hour to let it cook before heading to the nearest Auto Zone to purchase coolant. Whoever serviced my vehicle did not check the fluid levels during the service. I should receive a partial refund for the work not actually performed. More
I made an appointment for annual service on my Cayman. At the time, I requested to drop off my car on the afternoon the day before my appointment and asked for a service loaner. I was told this would be At the time, I requested to drop off my car on the afternoon the day before my appointment and asked for a service loaner. I was told this would be no problem. When I arrived to drop off my car, I was informed there was no loaner available and they did not know when one would become available. I was told someone would call me when a loaner was available. I left. A couple of hours later I was notified a loaner was available and I returned. The rest of the appointment continued without issue. Not having a pre-arranged loaner available when reserved was inconvenient and poor service. This is not the experience that should happen at a dealership that aspires to achieve superior service. Not indicative of the Porsche brand. More
Even with the delays beyond their control they kept me updated and involved to keep the new car process fun and exciting. My sales person was attentive to details and had answers to all my questions. updated and involved to keep the new car process fun and exciting. My sales person was attentive to details and had answers to all my questions. More
Professional, clean facility. Clearly explained the service performed. Initially was quoted two different costs for the service…$2400…the other 4700…of course the higher cost wa Clearly explained the service performed. Initially was quoted two different costs for the service…$2400…the other 4700…of course the higher cost was charged plus service timining chain cover bolts…cracked and leaking oil..extra $850. Out the door $5400 +tax. Extremely expensive,and i believe over priced for a 40000 mile service. More
My service advisor Anastasia met me at my vehicle when I dropped it off at the dealership for a service. She was very professional and listened closely to my concerns and later spoke with others at the dea dropped it off at the dealership for a service. She was very professional and listened closely to my concerns and later spoke with others at the dealership to address them, later responding back to me with updates. My vehicle was ready later in the day as advertised. I purchased my vehicle at this dealership, 5 years ago, and have been using their services since. More
Very disappointed and angry. Serious issue when I picked up my 2021 Taycan Turbo S from service. I brought my Mobil charger and the cable for reprogramming. This cable is stored Serious issue when I picked up my 2021 Taycan Turbo S from service. I brought my Mobil charger and the cable for reprogramming. This cable is stored in my garage and drags on the floor and is not very clean. When I picked up the car the cable was dirtier and Someone throws it In the back seat of a pristine and clean 220K car? Why not have the courtesy and put it in the trunk or under the front trunk. Absolutely no respect. Even Simon stated that it should have been put in the trunk. Not very professional. More
Working with Porsche Bellevue was my pleasure. The team is professional and kind. In my experience, they heard me, worked with me, and helped to achieve what I was looking for. I would definitel The team is professional and kind. In my experience, they heard me, worked with me, and helped to achieve what I was looking for. I would definitely recommend Porsche Bellevue...and special thanks to Stephen Hackett. More