Porsche Bellevue
Bellevue, WA
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Great service. Got a loaner even when it wasn't communicated while scheduling, service done for all the requests, got back my on time with wash Got a loaner even when it wasn't communicated while scheduling, service done for all the requests, got back my on time with wash More
Lee Van did an excellent job communicating and servicing my vehicle. He noticed a small broken window panel and proactively ordered the warrantied part on his own. He also drove out to my house to pick up my vehicle. He noticed a small broken window panel and proactively ordered the warrantied part on his own. He also drove out to my house to pick up the loaner car key (after hours) that I accidentally forgot to drop off. Outstanding customer service. More
The service department needs better customer service and transparency. My car was with Bellevue Porsche for well over 2 weeks which would indicate poor scheduling Often I had to reach out proactively to f transparency. My car was with Bellevue Porsche for well over 2 weeks which would indicate poor scheduling Often I had to reach out proactively to find out what progress had been made and to understand their expectations of completing the work. More
I had a great experience at the dealership. They helped with a warranty repair and handled it quickly and professionally. Adam was excellent answering my questions and made me feel comfortabl They helped with a warranty repair and handled it quickly and professionally. Adam was excellent answering my questions and made me feel comfortable with the fix. More
Kevin was honest and informative. He kept the deal moving at my pace. Porsche Bellevue exceeded my expectation in providing a very positive experience. He kept the deal moving at my pace. Porsche Bellevue exceeded my expectation in providing a very positive experience. More
Kevin was very good at keeping me informed as they worked through supply chain issues prior to delivery of my 2022 Macan. Actual delivery was a great experience, and Kevin gave me a great tutorial. through supply chain issues prior to delivery of my 2022 Macan. Actual delivery was a great experience, and Kevin gave me a great tutorial. More