Porsche Bellevue
Bellevue, WA
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Very courteous and professional service. Service agent was prompt, polite and did a great job of explaining all the details that I wanted to know. Car came back better than ever after a rout Service agent was prompt, polite and did a great job of explaining all the details that I wanted to know. Car came back better than ever after a routine maintenance. More
I didnt get the service I want. As a professional Porsche dealer, you dont do the body shop, and you dont have the parts which are two common bulbs in my car. You just waste my time As a professional Porsche dealer, you dont do the body shop, and you dont have the parts which are two common bulbs in my car. You just waste my time and $300(tax included) on diagnostic fee. I also dont understand that why these bulbs are not covered by warrenty. Clearly it is not like tires, it should not be broken often. The most important thing I want to mention is that during my recent inspection in Porsche Bellevue, my car was suggested to replace the front brakes which will cost me $1500. But after that I took it to another dealer, I was told the brakes can still last for 6000-10000 miles for no problem. So clearly they were trying to sell something unnecessary to me. I have no problem to my Service Advisor, he was gentle and polite and answered all my questions, but I think the process or policy is broken. More
Hannah was extremely helpful. I had a meeting where I needed to be sure my car was done by a specific time. Hannah was able to deliver the car to me in record time and took the t I had a meeting where I needed to be sure my car was done by a specific time. Hannah was able to deliver the car to me in record time and took the time to wash it! I am very pleased with the team at Porsche Bellevue. More
Through snow and vineyards, over hill and dale. .. Buying a car 1300 miles away from being able to see it, touch it, DRIVE IT can be a daunting task. I found what I wanted, though, at Porsche Be .. Buying a car 1300 miles away from being able to see it, touch it, DRIVE IT can be a daunting task. I found what I wanted, though, at Porsche Bellevue and was ready to take the risk via the telephone, email and photos. I must tell you that it took a 1300-mile drive from Colorado with a good friend talking me down from the ledge, to help calm my anxieties and build my excitement. I had an appointment for when the dealership opened and we drove the last 200 miles and got there on time. All of the personnel at Porsche Bellevue were welcoming and helpful, as eager as I was to complete my purchase of a pre-owned BMW Z4 M40i. In all, a really great experience. Thank you, Porsche Bellevue. More
We worked with Ronald Rae and he was great! He responded to answered all of my questions almost immediately. We also enjoyed working with Joy on the financial end of things. Great dealership, g He responded to answered all of my questions almost immediately. We also enjoyed working with Joy on the financial end of things. Great dealership, great people! I will use them again. More
I have an extended warranty on a 2010 Porsche Panamera. My reason for visiting Bellevue Porsche involved addressing a number of different issues that I noted, including a PDK transmission that was slippin My reason for visiting Bellevue Porsche involved addressing a number of different issues that I noted, including a PDK transmission that was slipping. My vehicle was getting a thorough inspection, noticing several items that needed to be addressed, among them, leaking head gaskets and oil pan gasket, miscellaneous Porsche recall items and, initially, service of the transmission. Servicing the transmission did not resolve the slipping issue and, with approval of the warranty company All gasket repairs and transmission replacement was accomplished. My communication with Jordan and Nicole was very easy, via phone or text messages. Giving consideration to the amount of work that was accomplished, the work was completed in an expedient manner, noting that the warranty company needed to inspect the work that was recommended. Upon picking up the vehicle, Jordan took extraordinary efforts in discussing the work involved as well as various other options that I had questions on. When I pick the car up there was no sign of mechanical work being done in the form of greasy handprints and items left in the car as a result of the work. In fact, the car was thoroughly cleaned out, inside and out and almost felt new again. I appreciate Bellevue Porsche for their time and being very professional regarding my vehicle. More