Porsche Bellevue

I recently bought my Porsche Cayenne a couple of months ago from Rob, and I have to say, the customer service has been truly remarkable. From the moment I called to schedule a service due to a minor issue, ago from Rob, and I have to say, the customer service has been truly remarkable. From the moment I called to schedule a service due to a minor issue, Anastasia, my service writer, has been fantastic. Since the day I bought the car, I’ve experienced nothing but excellent service from Bellevue Porsche, along with knowledgeable and friendly salespeople and staff. I couldn’t be happier. Anastasia went above and beyond to find me a great loaner and made sure I was well taken care of. Communication was flawless and made everything so smooth. I really appreciate the wonderful experience I’ve had here. More

The professionalism of Porsche Bellevue manifests itself in so many ways--starting when I bought my Macan a year ago and continuing through my first service several days ago. They made it painles. in so many ways--starting when I bought my Macan a year ago and continuing through my first service several days ago. They made it painles. More

I recently purchased a Porsche from Bellevue Porsche. Overall, I would give Bellevue Porsche a solid A- on the experience. Sales, Sales Manager and Finance Manager were all excellent. Easy process, goo Overall, I would give Bellevue Porsche a solid A- on the experience. Sales, Sales Manager and Finance Manager were all excellent. Easy process, good communication and straight forward negotiation. The one place where they could have done better was vehicle delivery. When my car was delivered there was a tire pressure light on that was on two days before during my test drive and the tires were not inflated to spec per the door label. Additionally, there were some residual smears where they use either a dirty cloth or dirty solution to clean. When I spend this kind of money on a car, I expect it to be pristine and to spec on delivery. The service tech was able to quickly clear the light, and I did learn something watching him do it, but come on man. Smears cleaned up easily with a microfiber cloth at home but once again, come on man. Small issues that will soon be forgotten but this is here for feedback. Loving my new Porsche and definitely would recommend and use Bellevue Porsche again. More

Never anything but spectacular service. Everything is well communicated with no surprises. The dealership is considerate and goes the extra mile to ensure everything is as it should. Eve Everything is well communicated with no surprises. The dealership is considerate and goes the extra mile to ensure everything is as it should. Everything I would expect and hope from Porsche. No comparison to other luxury car dealerships in the Seattle area. Simply the best. More

Outstanding customer service and great communication. Worth the 1.5 hour drive I have to make to take my vehicle in. Worth the 1.5 hour drive I have to make to take my vehicle in. More

I came in on a Saturday needing a new tire, and Simon could not have been more accommodating, professional and friendly. Much appreciated! could not have been more accommodating, professional and friendly. Much appreciated! More

The entire experience from viewing to purchasing the Porsche was great. Our salesperson RJ (Ronald Hurley)?was really knowledgeable and I enjoyed how personable and focused on my individual need. The fo Porsche was great. Our salesperson RJ (Ronald Hurley)?was really knowledgeable and I enjoyed how personable and focused on my individual need. The follow up was also very good, great experience. More

Porsche Bellevue was an excellent car buying experience. I found a vehicle online I was interested in. From the moment I called to set up an appointment, they were gracious, friendly and competent. At no I found a vehicle online I was interested in. From the moment I called to set up an appointment, they were gracious, friendly and competent. At no time did I feel sales pressure, closing arguments or a false sense of relationship. I arrived late in the evening They stayed to complete my purchase as I live over an hour away. I am grateful for the service and love my new car! More

I bought a Macan here 7 years ago. The salesman was nice and convincing. For the first time in my life, I purchased a brake service package besides a 4 year maintenance package. The M The salesman was nice and convincing. For the first time in my life, I purchased a brake service package besides a 4 year maintenance package. The Macan has been lightly used and has only a little over 30k miles so far. I didn’t think I needed my brake service until now. When I called the service department a few weeks back, I was told they didn’t have my brake service package record. It turned out that the brake service package was lumped together with the four year maintenance package and had already expired. However, I was told to check with the financial department to see if I did purchase a brake service package, giving me the impression that they would still honor it if I could confirm it. After many calls, I finally confirmed with the financial department that their records showed I did purchase the brake service package. With this confirmation, I called the service department again. The question this time was that did I ask the financial department if my package was still active/valid? If no they definitely could not do anything about it. Well, it was established at my first call that my brake service package was expired even though I didn’t realize it. I didn’t understand why they would put me through all the hassle of being bounced around the departments and eventually told me they didn’t care a bit of how I felt. With this experience, I have some advice for any potential buyers: Try to stay away from this dealership, especially for non-savvy buyers like me; If you buy here, try buy as few service packages as possible to avoid falling into any traps; Set your expectation right and don’t expect they care about how you feel. More