Porsche Bellevue

Review of Porsche Bellevue. I recently had my vehicle serviced at Porsche Bellevue, and while certain aspects of their service were satisfactory, I encountered a significant is I recently had my vehicle serviced at Porsche Bellevue, and while certain aspects of their service were satisfactory, I encountered a significant issue that has left me disappointed with my overall experience. Positives: • The initial service was completed in a timely manner. • Staff were generally courteous and professional. Major Concern: My primary disappointment stems from an incident involving the check engine light. Upon collecting my vehicle post-service, I noticed the check engine light was illuminated. This issue was not present when I initially brought the car in for servicing. When I brought this to the staff's attention, I was met with a concerning response. The employees claimed they had not observed the check engine light during their final inspection. This discrepancy raises questions about the thoroughness of their quality control processes. Furthermore, when I requested that they address this new issue, the service center appeared reluctant to take responsibility. Their dismissive attitude towards a problem that manifested while the vehicle was in their care is troubling and falls short of the professional standards one would expect from a reputable service center. Conclusion: While Porsche Bellevue did complete the initial requested service adequately, their handling of the subsequent check engine light issue significantly diminishes my confidence in their service quality and customer care. I would caution other customers to be vigilant and ensure all aspects of their vehicle are thoroughly checked both before and after servicing at this establishment. More

The worst customer service ever, especially after totaling my car while it's their ground for maintenance. They refused to compensate me for my losses other than what the insurance will pay for the c totaling my car while it's their ground for maintenance. They refused to compensate me for my losses other than what the insurance will pay for the current value of the car. Be aware, they're super nice when they want you to buy their car, but they have an ugly face when something happens and you thing you can rely on their integrity which is no where to find. More

I wasn't planning to buy a car when I walked into Porsche that Sunday, I was just hoping to put down a deposit to be on the waiting list. Turns out my car was waiting for me all along. Btw, Jeremy was excell that Sunday, I was just hoping to put down a deposit to be on the waiting list. Turns out my car was waiting for me all along. Btw, Jeremy was excellent, he made this transaction a breeze! More

I recently had the pleasure of purchasing a classic Porsche 997.1 from Bellevue Porsche, and I couldn’t be happier with the experience. From the start, the dealership offered a very fair trade-in value Porsche 997.1 from Bellevue Porsche, and I couldn’t be happier with the experience. From the start, the dealership offered a very fair trade-in value for my VW Tiguan, and their price on the 997.1 was equally reasonable. What I truly appreciated was the ability to handle most of the transaction over the phone, given that I live on an island near Seattle. This convenience saved me multiple trips back and forth, which was a huge relief. The sales team was professional and pleasant to deal with, making the entire process smooth and stress-free. The finance department was also extremely professional and kind, ensuring that there was never any pressure—only accommodating, calm, and professional service. Bellevue Porsche did an outstanding job prepping the classic car for sale, addressing numerous fixes and delivering a vehicle that was ready to drive and enjoy. However, the highlight of my experience has been working with their service department. There was a remaining issue to be fixed as a condition of the sale, and after my initial visit, I still felt it wasn’t fully resolved. The team had me bring the car back, provided another loaner, and proceeded to make a complete repair, replacing expensive parts without hesitation. This level of service reminded me of the exceptional customer care we used to get from Nordstrom in the late '70s and ‘80s. Interacting with the service coordinators has been a pleasure, as they are all very knowledgeable and customer-oriented. Satisfied customers seem to be a hallmark of Bellevue Porsche. I will continue to work exclusively with them, and should I ever decide to purchase a new 911, this is the dealership I would recommend. Larry Laissue More

Huge thanks to Horst Kiessling for making my trade-in transaction nearly painless. He helped me find a new-to-me car that was just the right fit. transaction nearly painless. He helped me find a new-to-me car that was just the right fit. More

My experience buying a used car from Porsche Bellevue was great! My salesman, Horst Kiessling was very patient and spent considerable time with me to work out the details and support my schedule. A ver great! My salesman, Horst Kiessling was very patient and spent considerable time with me to work out the details and support my schedule. A very relaxed atmosphere and a pleasant buying experience! More

It’s or 2nd time to buy a Porsche from here. They have a superb service and Me Horst Kiessling was awesome! We had a Great experience and I recommend Bellevue Porsche to my friends and family. They have a superb service and Me Horst Kiessling was awesome! We had a Great experience and I recommend Bellevue Porsche to my friends and family. Their level of customer service is hands down number One! Thank you so much for helping us get a beautiful Porsche Macan! We will surely enjoy this car for years to come!! More

Service has been mostly great, however I feel like once the sale was done their interest in their quality stopped. Not to mention their system was down and we had the finance team asking us to sign again t the sale was done their interest in their quality stopped. Not to mention their system was down and we had the finance team asking us to sign again the sales agreement. We got a car, we asked for the clear plate protection. It was not installed by the time we picked up. We had to come back arrange a date and get it done. It was done, badly done it had to be returned to the shop . They put about 70+ miles, where do they drive it to? And to make it look “better” we got the wrong car warranty More