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Pohanka Toyota of Salisbury
Salisbury, MD
65 Reviews
Welcome to the Pohanka Toyota of Salisbury. Whether you are looking for a new or used Toyota car, truck, or SUV you will find it here. We have helped many customers in or near Salisbury, Cambridge, Seaford, Berlin, Princess Anne, Delmarva Peninsula and Eastern Shore of Maryland find the Toyota of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Pohanka Toyota of Salisbury has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 65 reviews
January 20, 2013
The people who worked there were very friendly and easy to communicate with, HOWEVER, 1) I was waiting there for two hours unnecessarily (see below) for a service that should have been easily done in a to communicate with, HOWEVER, 1) I was waiting there for two hours unnecessarily (see below) for a service that should have been easily done in a shorter amount of time 2) I received a call from home saying Pohanka called my house to tell me that my car has been ready for a long time now and that they were about to close, WHEN THEY SENT ME TO THE WAITING ROOM, NOT HOME. MY PAPER SPECIFICALLY HAD "WAITING" WRITTEN ON IT. 3) Before my car was taken back I left a $20 bill wrapped up in a plastic bag in my console box. Granted, it was very naive of me to leave a $20 bill in my car while it was being serviced, however, It was deliberately wrapped up and tucked inside my box which you had to open and look through to find. NO ONE had to look through that box in order for my car to be serviced. They only had to install a new computer in my vehicle. I find it very sad that people would do such a thing, but it is a reality. However, to have a successful business, you must have reliable workers. I would NOT suggest going there to pohanka, however if you do, MAKE SURE ALL VALUABLES ARE TAKEN OUT. Nothing is safe! Note: The one person there that I would recommend is Steve McMaster, he is the Assistant Service Manager and is very friendly and helpful, however, as a manager I believe he should be aware of what his workers are doing while servicing cars. More
by tappyaj
Employees Worked With
Steve McMaster
January 17, 2013
Every one is friendly & professional. Great waiting area & cafe. My Camry receives quality care and completed in a timely manner. Always gets washed after service . Shuttle service is a plus. area & cafe. My Camry receives quality care and completed in a timely manner. Always gets washed after service . Shuttle service is a plus. More
by yodagirl2659
Employees Worked With
Terri
December 29, 2012
Price was same as quoted on internet for new Highlander. Allthough offered, no high pressure sale for extras. Less than 2hrs total at dealership. Service department topnotch. I have had the same experiences Allthough offered, no high pressure sale for extras. Less than 2hrs total at dealership. Service department topnotch. I have had the same experiences with other Pohanka dealers. (across street) More
by blitzer
Employees Worked With
Philip Townsend
April 28, 2012
Outstanding! I would highly recommend Pohanka Toyota to everyone I talk to. Mike McAdams was an outstanding salesperson. I told him what I was looking for. He did exactly what I asked. I ended up leasi everyone I talk to. Mike McAdams was an outstanding salesperson. I told him what I was looking for. He did exactly what I asked. I ended up leasing a 2012 Rav4 and I am extremely happy with the Rav. This is the second time I have been to Pohanka and I will continue to purchase from them in the future. OUTSTANDING EXPERIENCE!!! More
by Debraloo
Employees Worked With
Mike McAdams
