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Pohanka Lexus Chantilly
Chantilly, VA
1,629 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 18, 2025
On February 17, 2025, I arrived at Pohanka Lexus at 12:30
PM for service. The check-in process was completely disorganized—there was no clear line, and customers rushed forward when advisors called “Next,” l
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by XX
Employees Worked With
Charles Nguyen, Albert Yawson
January 15, 2025
This is the second time I am getting ripped up by Pohanka
Lexus service department.
This time I took my car in because it had a slow leak in one of my tires. They called that there is nail in the tire and
More
by key
Employees Worked With
Lagii Moore
July 15, 2024
Worst Lexus Service Department in the DMV.
Purchasing a luxury vehicle should be a red carpet pleasant experience from point of purchase and throughout ownership. At least that is the goal I t
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by Winashkan
Employees Worked With
Suseel Kanagaratnam, Asad Malik
