Pohanka Lexus Chantilly

We purchased our 2013 RX 350 with Devin. He was very friendly and walked us through all the functions of our car. He made sure we were happy and taken care of till the end. Thank you Devin, Jason Kim (f friendly and walked us through all the functions of our car. He made sure we were happy and taken care of till the end. Thank you Devin, Jason Kim (finance), and Matt (manager) for being accommodating. More

I came into Pohanka Lexus to look around with my mother because she wanted to look at a lexus RX while my 2012 lexus ISF was getting serviced, I was asking for the finance department ( to get my ISF warran because she wanted to look at a lexus RX while my 2012 lexus ISF was getting serviced, I was asking for the finance department ( to get my ISF warranty transferred into my name) some of the salesman over heard and didn't come to help thinking i was the one trying to buy a car not knowing it was my mother looking for one. Sunseel was the only one to help me get my warranty stuff straightened out and then began helping my mother look for a RX, he was very helpful and my mother bought a RX from him and came the next day with my father and he bought a 2013 awd is250 from Sunseel and a few months later i ended up trading my ISF for the new 2014 lexus is250 F sport which i also bought from Sunseel. Last night i came in and traded my is250 for a 2014 rx350 which Sunseel helped get me into, so a total of 4 vehicles all bought within the last year all from Sunseel and all because he took the time to help us when the other salesman would not. I recommend anyone if you looking for a new lexus go see Sunseel, hes very nice and a straight shooter he wont spend hours playing games with you back and forth. My experience last night took all of but an hour and a half which i think is record breaking for getting a new car and id say an hour of that time was waiting for the car to be delivered and detailed and about 15 to 30 mins was paper signing. Thanks again Sunseel! I will be seeing you again on my next lexus purchase. More

Great Experience with good people. Always enjoy visiting Pohanka to see Gary, Wes and Scott. People are always friendly and take extremely good care of their customers. Pohanka to see Gary, Wes and Scott. People are always friendly and take extremely good care of their customers. More

This is the best dealership I have ever encountered and this is my second car I got from Pohanka Lexus. I am so glad that my service associate (Mike Feldman) recommended Peter LeComte. I am so happy t this is my second car I got from Pohanka Lexus. I am so glad that my service associate (Mike Feldman) recommended Peter LeComte. I am so happy that I met Peter. Peter was very respectful, friendly, upfront, fair and patient with me. He listened to what I needed and wanted in a car & answered all my questions. Peter's one of the best assets Pohanka Lexus has! This dealership is doing something right. Everyone at Pohanka Lexus is very welcoming and respectful to anyone that walks in through their door. No pressure at all, just the best service. Thanks for someone like Peter LeComte, I will absolutely get another car from Pohanka Lexus of Chantilly. I am now a loyal customer. More

My husband and I had been browsing the Internet for months for a great deal on a used Lexus GX 460. We found the car we had been looking for at Pohanka. We live about 3 and half hours from Chantilly. A months for a great deal on a used Lexus GX 460. We found the car we had been looking for at Pohanka. We live about 3 and half hours from Chantilly. Albert Yawson, our salesman, worked with us over the phone. We were at Busch Gardens and were able to reach the right price and do all of the required documents over the phone and through email. It was pretty funny buying a car in between rides. What made this deal incredible is that Albert was sitting in my driveway the next day with my new car. Sunday morning at 8:30 with paper work in hand. Now that is a deal. It literally took about ten minutes to go over and sign the paperwork. By far it was the easiest deal we have ever made. I can not say enough about the attention we received. I would 100% recommend Pohanka Lexus and Albert Yawson! More

My wife and I had originally gone to Pohanka Lexus to have some service performed. While there, we visited Mr. Qui Nguyen from whom we had purchased two previous Lexus automobiles. He showed us a hybrid have some service performed. While there, we visited Mr. Qui Nguyen from whom we had purchased two previous Lexus automobiles. He showed us a hybrid car which had just been traded in on the previous day. We were anxious to see it because our Lexus 250H was a little too small for our needs. We liked what we saw and the fact that it remained in the hybrid family was important to us. Although we had no real plans to purchase a car on that day, we did exactly that. Our previous experience with Mr. Nguyen made it easy for us to decide that it was the right move for us to make. As I mentioned, we have now purchased three cars from Mr. Nguyen. He provides a very low stress environment in which decisions and choices can be made. My wife and I have found him to be extremely knowledgeable about the various models in which he deals. He has demonstrated ability to be sincere in negotiations and to go above and beyond in providing the very best outcomes for his customers. Mr. Nguyen was responsible for overseeing the entire process our previously owned Lexus was required to undertake in order to become certified. He provided additional "extras" which were not expected but were greatly appreciated. We would not hesitate to recommend (and have done so) Mr. Nguyen to others and we would certainly seek him out in the future for any vehicle purchases. More

Mike did a super job helping me with my recent service visit. It was a major service - 150,000 miles - and it turned out I also needed to replace the brakes. It was a bit of sticker shock, so Mike worke visit. It was a major service - 150,000 miles - and it turned out I also needed to replace the brakes. It was a bit of sticker shock, so Mike worked to get me a bit of a better deal. I really appreciated the extra effort! He was courteous and responsive throughout the service. Thanks! More

When I first called for my 80k service appointment, I inquired as to whether there would be a loaner car, as I have been accustomed to at this dealership. As a result of a recent recall, I found out inquired as to whether there would be a loaner car, as I have been accustomed to at this dealership. As a result of a recent recall, I found out that there was no loaners at the time, and though I understood, I felt left out, and not sure of how to resolve my need to get the 80k service, and not be dependent on being struck having to wait while it was done, since no loaners were there. I called the next day, and this time Jerry took my call, and he ime all the way from Sterling VA that day, I would have the loaner. His commitment cam true, and I have the utmost confidence that he was doing everything he could to ensure that I would not be a dissatisfied customer, even under the tough circumstances everyone was facing this week. I highly recommend Jerry as an outstanding service professional, and the dealership should be proud of how he represented them! Dennis Fox More

I just returned from Pohanka Lexus with a 2014 GX 460. This is our second purchase from Pohanka Lexus in the past 12 months. I was looking at a number of SUVs, but decided on the GX primarily because of This is our second purchase from Pohanka Lexus in the past 12 months. I was looking at a number of SUVs, but decided on the GX primarily because of my great buying experience with my wife's RX 350 which was so capably handled by Peter Lecompte. Please see my review below around November 1, 2013. Peter managed to replicate the experience. He came in early to meet my convenience, and spent 3 hours with me going over all aspects of the vehicle. Again, during the initial visit there was absolutely no pressure to buy or to select a specific vehicle. We had an orientation drive in a new GX, and I was sold on the vehicle. Once the GX with the color and accessories that I wanted was identified after searching databases of vehicles on the East Coast and those inboard from Japan, the price negotiation was low-key and handled exclusively by Peter rather than by a business manager or sales manager. If you are in the market for a new vehicle, you cannot have a better experience than dealing with Peter Lecompte at Pohanka Lexus. More

I came into the dealership and William immediately approached me. I had full intent to purchase after speaking with him. He gave the Best buying experience. approached me. I had full intent to purchase after speaking with him. He gave the Best buying experience. More