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Plaza Motor Company
Creve Coeur, MO
153 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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153 Reviews of Plaza Motor Company
January 19, 2024
This dealer is olny interested in selling a unit not showing concern when there is a malfunction with the unit they sold. Blatant disregard for customer satisfaction. Craig the service manager was unpro showing concern when there is a malfunction with the unit they sold. Blatant disregard for customer satisfaction. Craig the service manager was unprofessional in the manner that he cared for my case. Mercedes Benz has a feature called cross wind assist that can be a deadly feature. The feature engaged and thrust my unit into a spin out landing in a field. I brought unit into dealership for inspection and was completely disregarded and told that the computer in the unit says it’s ok. There is another malfunction with sensors as well. The service manager and I were on the line with Mercedes, once he had gotten the information from the representative he uttered not one more word to me. He picked up his phone and started talking to someone else while I was sitting directly in front of him never saying anything about next steps, absolutely nothing. I’m not sure if it was that I am a woman or that I an African American Woman. Would not recommend this dealer to anyone. Thank you! More
by Signaturetransport21
Employees Worked With
Craig Guenzler
January 14, 2024
We are repeated customers of Bob Altepeter. Bob was thoughtful, thorough, professional and very easy to talk to. Bob was also attentive to our needs and fully addressed any questions that we ha Bob was thoughtful, thorough, professional and very easy to talk to. Bob was also attentive to our needs and fully addressed any questions that we had. He didnt make it feel like a sale, it was more of an experience. Our experience was amazing each time and we appreciated Bob helping us. We will highly recommend Bob to anyone who wants to buy a Mercedes. More
by Jackie
Employees Worked With
Robert Altepeter
January 08, 2024
I recently went to Plaza Motors to enquire about a black Mercedes S-Class they were selling. I didn't end up buying the Mercedes but I was very impressed with the sales person name Savannah she was excellen Mercedes S-Class they were selling. I didn't end up buying the Mercedes but I was very impressed with the sales person name Savannah she was excellent! She was very professional not pushy, just informative and honest, if you're in the market to purchase a Mercedes ask for Savannah she's awesome! More
by sinistar822
Employees Worked With
Savannah
January 03, 2024
Plaza Mercedes is a stellar business. My purchase of a new E450 sedan could not have been better. A rare combination of professionalism and cordially made it a unique experience in the wo My purchase of a new E450 sedan could not have been better. A rare combination of professionalism and cordially made it a unique experience in the world of car purchasing. Bob, Tom and Brandon were each tops in their respective fields. Bob who was my salesman was the finest I’ve ever worked with. The entire experience was about as good as it gets. Well done Plaza ! More
by sondav50
Employees Worked With
Robert Altepeter
December 30, 2023
I'm very pleased with Plaza Mercedes-Benz in Creve Coeur, MO. My Salesperson is Lauren Young. Lauren is welcoming, knowledgeable and dedicated to her customers. Lauren had reached out to make me fully aware MO. My Salesperson is Lauren Young. Lauren is welcoming, knowledgeable and dedicated to her customers. Lauren had reached out to make me fully aware of my lease end options and presented me with a few models to consider upgrading to. As always, Lauren goes above and beyond to make sure her customers are satisfied with their perfectly selected vehicles. If you are in the market for a Luxury vehicle contact Plaza Mercedes-Benz and ask for Lauren. (Ps. she can help you get other brands as well) More
by Al Wysinger
Employees Worked With
Lauren Young, Tom Gibson
December 29, 2023
We have purchased several cars from Plaza and always had a great working relationship with Steve, who must have retired. So when we decided to purchase another car, did an online request. I was contacted im a great working relationship with Steve, who must have retired. So when we decided to purchase another car, did an online request. I was contacted immediately and an appointment was scheduled with Lauren Young. Lauren is a pleasure to deal with and very friendly and professional. She is knowledgeable about her product line and has great customer service skills. She listens well and is eager to find resolution. I would not hesitate to recommend her should you be in the market for a Mercedes. More
by Patty B
Employees Worked With
Lauren Young
