Platinum Chevrolet

Worst car buying experience in 30 years Beware of Platinum Chevrolet and David Barnes at Platinum Chevrolet!!!! They sold me an SUV that had been in an accident and didn't disclose it on the Beware of Platinum Chevrolet and David Barnes at Platinum Chevrolet!!!! They sold me an SUV that had been in an accident and didn't disclose it on the Carfax. The accident was so severe it damaged the front impact bar, front absorber, and the a/c condenser, all of which had to be replaced at my expense. When I brought the matter to the attention of David Barnes he was rude, unaccommodating, and condescending, sending me a check for only a portion of my out of pocket expenses for having to have the vehicle repaired. I've never known a business to treat a customer with such utter disrespect. This was my first and last experience with Platinum Chevrolet. More

The salesperson I dealt with was very nice. Even though I am a senior woman on her own he appeared pleasant enough. However, not seeing what I was looking for, ie: they didn't have it in stock, I was told I am a senior woman on her own he appeared pleasant enough. However, not seeing what I was looking for, ie: they didn't have it in stock, I was told they could do a dealer trade. I then left asking them to locate a vehicle and call me. After a week went by I called in and was handed off to someone else on the phone. There however was a problem before then. A friend of mine had purchased a new vehicle from them and was instructed by the sales person how to fill out the Customer Service Inquiry Card. While she had been happy with the sales person and the pricing, she was not happy at all when the add on's she had paid for were not completed when she went to pick it up. She explained this to the salesperson and was told by him that if she did not give the dealership a glowing recommendation or a perfect 5 out of 5 score he could be fired. What in the world is wrong with Chevrolet? I don't understand how you can threaten to fire someone over something that is not their fault. Nor should you influence the consumer to be complicit in lying over their satisfaction of a vehicle. More

Left my new Volt for 6 days to have upholstery treated. They repaired an antenna problem but never got to the upholstery. They never mentioned it when we picked the car up. When I went back to get the wa They repaired an antenna problem but never got to the upholstery. They never mentioned it when we picked the car up. When I went back to get the warranty, they admitted that they hadn't done the work. Not sure if they are scam artists or just idiots. More

Celeste helped me not only find the right car but also helped me work on financing so that I could purchase a car on the day I first stepped into the dealership. She was helpful, friendly, knowledgeable helped me work on financing so that I could purchase a car on the day I first stepped into the dealership. She was helpful, friendly, knowledgeable - can't ask for more from a car buying experience. More

Rob did a great job of taking care of my family and myself. He went out of his way to see that all of our needs were taken care of. Got us back on the road in time to continue our trip and even washed myself. He went out of his way to see that all of our needs were taken care of. Got us back on the road in time to continue our trip and even washed our car. Everyone at this dealership was very friendly. More