Platinum Chevrolet

It was good. Everything done at a reasonable time I did not wait for too long Everything done at a reasonable time I did not wait for too long More

Professional and friendly. They were helpful, fast and friendly getting my GMC Denali repaired and they honored my service as a veteran. They were helpful, fast and friendly getting my GMC Denali repaired and they honored my service as a veteran. More

Very polite and efficient! Odin was very helpful and explained everything. I will definitely deal with Odin again Odin was very helpful and explained everything. I will definitely deal with Odin again More

Everyone made me feel like I mattered and I was well taken care of. I wasn't just a customer that needed help. taken care of. I wasn't just a customer that needed help. More

I was able to book my appointment the same day when I noticed there was something wrong with my car. noticed there was something wrong with my car. More

Clean organized flows smoothly from entrance to going out. People are friendly and welcoming. Easy to deal with. out. People are friendly and welcoming. Easy to deal with. More

'I never had such a good time in my life before! I'd like to have a good time more' 'Might as well!' I'd like to have a good time more' 'Might as well!' More

There were good things and bad things about the service I received at Platinum Chevrolet. The good was Jeremiah the service writer was very nice and accommodating. My airbag was replaced without any complica received at Platinum Chevrolet. The good was Jeremiah the service writer was very nice and accommodating. My airbag was replaced without any complications. Now the bad, the free safety inspection was crap. Many of the items indicated that needed changed such as fluid changes were all a bunch of crap. The day before I brought it in the engine oil and the transmission fluid has been changed. That was one day before Platinum received it. They indicated that they both needed changed. Secondly they indicated that I needed a fluid flush in the radiator. Radiator was changed in December of 24 and all radiator fluid was replaced with Dex Cool, this also was indicated that it needed to be replaced. Next spark plugs and wires. Spark plugs and wires were changed 43,000 miles ago. These indicated that they were should be changed also. There was 1 items that they had indicated that were defective, one was the rear brake light bulb. This was correct it was bad. And the final thing they indicated was the need for flushing the brake fluid. If they had noticed by even looking, that there was a new master cylinder sitting on the power brake booster that was replaced in February of this year when the brake fluid was flushed. So overall Platinum Chevrolet just wants to upsell everybody thinking that people are ignorant about their maintenance on their vehicle. So what did I get out of the service. Basically except for Ulysses, it sucked. You are misleading the public and to believing that services are required that are really not. I should turn you into the California bureau of automobile repair. If I was the service manager I would have a hard long talk with the technician that did this work. Oh by the way you also indicated that you would do a free tire rotation when checking the brakes. Yeah that didn't get done. Overall bad experience I won't recommend anybody to you ever. More

He was very helpful, communicated in a timely manner and was extremely pleasant to work with. was extremely pleasant to work with. More