Platinum Chevrolet

Not the best experience.. Many things need addressing. The customer service rep was rude when I dropped my truck off for an apt. When I purchased my truck, I mentioned the steering wheel wasn't straight. I The customer service rep was rude when I dropped my truck off for an apt. When I purchased my truck, I mentioned the steering wheel wasn't straight. It was supposed to be addressed during an dealer install apt. but was forgotten so I scheduled another apt. to address this concern. When I dropped it off, for the apt. the service tech said we don't do alignments here and it's not covered in your warranty. I had to explain that issue was brought to up immediately when bought the truck and it shouldn't be mis-aligned. The alignment still isn't correct and don't feel that platinum will address my issue. Additionally, there is no place to park!! More

Easy relaxed experience My experience was very no pressure. The sales team explained everything I needed to know. I haven't purchased a car in 20 years so I was pleasantly My experience was very no pressure. The sales team explained everything I needed to know. I haven't purchased a car in 20 years so I was pleasantly surprised with the high level of service. More

It was fun to buy a new vehicle We had such a pleasurable shopping experience that we purchased a new vehicle. Everyone was very helpful showing us what we thought we wanted and fin We had such a pleasurable shopping experience that we purchased a new vehicle. Everyone was very helpful showing us what we thought we wanted and finding the perfect vehicle for us. There was No pressure, they listened to our needs and helped us to find the perfect truck and financing. Thank you Platinum for such a great buying experience! More

Fantastic Sales Experience Leasing our New Chevy Bolt We bought a 2017 Chevy Bolt the end of August from Scott Daniels. It was a flawless experience, would highly recommend them. Scott was extremely knowl We bought a 2017 Chevy Bolt the end of August from Scott Daniels. It was a flawless experience, would highly recommend them. Scott was extremely knowledgeable about the Bolt and the many rebates available and courteous. I will return to Platinum to replace our other car after the first of the year More

Great Experience I bought a Chevy Bolt. It is a great vehicle!! The staff were friendly and the dealership was clean. Joe was very knowledgeable. Fortunately they I bought a Chevy Bolt. It is a great vehicle!! The staff were friendly and the dealership was clean. Joe was very knowledgeable. Fortunately they had what I wanted in stock and I drove it home that same day. More

Terrible. Customer service Along with an attitude. All the years we have been with this dealership the were great, so something bad must have happened. In January we will buy a Along with an attitude. All the years we have been with this dealership the were great, so something bad must have happened. In January we will buy a ford and not return to a chevy. More

Best deal ever Joe was great very knowledgeable about the 2017 Bolt. I would highly recommend that you. It's this dealership. They even gave some all weathermaps bec Joe was great very knowledgeable about the 2017 Bolt. I would highly recommend that you. It's this dealership. They even gave some all weathermaps because they had to delay the delivery of my car for a day . More

Thank you Scott & Jessica Scott, my in store salesman, was excellent to work with. Answered all my questions. Allowed me to take my time and look over my 2017 Silverado. Went o Scott, my in store salesman, was excellent to work with. Answered all my questions. Allowed me to take my time and look over my 2017 Silverado. Went on a few test drives. Purchased the 2017 Silverado. It was great to have a no-pressure salesman. Jessica McColl (Cummings) was in integral part of my decision to purchase my vehicle from Platinum Chevrolet. Jessica provide assistance throughout the entire sale process. I was able to reach out to her when I had question or needed assistance. Because Jessica was not in the store, she was easily reachable and always answered my calls. I can't tell you how important Jessica was to my purchase decision More important than purchasing my 5th Chevrolet Truck (1996, 2000, 2004, 2011, 2017), being able to find support after the sale, I will always recommend Platinum Chevrolet for just this reason. Yes, Scott was great, but have another point of contact, Jessica, was key. Thank you to both Scott & Jessica. Your excellent service is greatly appreciated. Platinum is very lucky to have both Scott and Jessica. If it wasn't for both of them, I would NOT have purchased my truck from Platinum Chevrolet More

Excellent It is always a pleasure going in and having our car at Platinum. Never a worry at this service center. And the shuttle service person is also awesome It is always a pleasure going in and having our car at Platinum. Never a worry at this service center. And the shuttle service person is also awesome. Only place in Sonoma County for us. Thank you More

Great customer service, friendly environment. Frankie was able to educate us on the specs of the vehicle we were interested in without being pushy or bias. He gave us options within our price poin Frankie was able to educate us on the specs of the vehicle we were interested in without being pushy or bias. He gave us options within our price point and did not push further. It was an overall great experience and happy to drive away with the car that fits my needs. Definitely recommend this place to family and friends. More