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Platinum Chevrolet
Santa Rosa, CA
395 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 395 reviews
February 13, 2019
Service was excellent and prompt. Every one in the Service Department was great. John at the service desk was especially helpful. Thank you. Scott Goodrich and prompt. Every one in the Service Department was great. John at the service desk was especially helpful. Thank you. Scott Goodrich More
by sjgoodrich
Verified CustomerEmployees Worked With
John in the ervice Department
February 12, 2019
Uninformed 1st the person scheduleing the appointment did not know how long it would take. I informed her I had an appointment at 1:30 and need to be done by 1is 1st the person scheduleing the appointment did not know how long it would take. I informed her I had an appointment at 1:30 and need to be done by 1is 2nd the appointment was scheduled for 11:30 and I was told it would take 2:00.die to the techs taking lunch. 3rd when I informed the service person of my appointment at 1:30, no effort was made to see if someone could adjust their lunch to accommodate the schedule. I still would use the service but it would help if these issues were taken into consideration for change. On a final note, the person in the service dept (Daniel) was very polite and it was his 1st day. More
by farrencrabtree
Employees Worked With
Daniel
February 12, 2019
Service for my Silverado Came in to get standard service for my Silverado , David was curtious and helpful the whole way through and made sure I knew everything what was being Came in to get standard service for my Silverado , David was curtious and helpful the whole way through and made sure I knew everything what was being done for service to my car and also recommended some helpful extras. Thank you More
by Japanxhitman
Employees Worked With
David Barnes
February 11, 2019
Smooth & Easy The staff was very helpful and friendly. They had me in and out in less time than they predicted. There was a comfortable lounge with TV and Wi-Fi an The staff was very helpful and friendly. They had me in and out in less time than they predicted. There was a comfortable lounge with TV and Wi-Fi and a shuttle service to take you and pick you up to go anywhere in town. I would highly recommend their services anytime. More
by ANTLER2001
Employees Worked With
David Barnes
February 01, 2019
Sought, Found, Bought. Had the exact car I wanted for a decent price. I lost my favorite vehicle due to an accident and I was able to replace it with a newer model for a bet Had the exact car I wanted for a decent price. I lost my favorite vehicle due to an accident and I was able to replace it with a newer model for a better price! More
by MMAGGIO9202
Employees Worked With
Nicole Halstead
February 01, 2019
I love this place! These guys and gals are Chevy people 100%. The service dept is one the best I've ever used. This is the only shop that touches my truck. These guys and gals are Chevy people 100%. The service dept is one the best I've ever used. This is the only shop that touches my truck. More
by HOZ727
Employees Worked With
Jenn Persall, Larry Clarkson
February 01, 2019
Warranty repair Brandon was a great help in getting a faulty computer screen replaced, no hassles. He was friendly, communicative and professional. The work was done Brandon was a great help in getting a faulty computer screen replaced, no hassles. He was friendly, communicative and professional. The work was done on time at no cost to me. More
by gcam
Employees Worked With
Brandon
January 31, 2019
My great experience on platinum Chevrolet I purchased a chevy suburban in platinum Chevrolet excellent service Oscar Perez the sales man and Jason the Sales Manager. I totally recommend Ask I purchased a chevy suburban in platinum Chevrolet excellent service Oscar Perez the sales man and Jason the Sales Manager. I totally recommend Ask for Oscar when you want a buy your new Chevy. More
by martinmkb
Employees Worked With
Oscar Perez
January 31, 2019
Check engine light on, brought in for service. Brandon took care got me a ride home and service was done. Truck is running properly and service was prompt. on, brought in for service. Brandon took care got me a ride home and service was done. Truck is running properly and service was prompt. More
by SGTSCHUDEL
Employees Worked With
Brandon
January 29, 2019
Excellent Great customer service. It was a very smooth and easy experience. Our salesman, Tony, was awesome. It was my first time getting a new car and I was ve Great customer service. It was a very smooth and easy experience. Our salesman, Tony, was awesome. It was my first time getting a new car and I was very impressed with the helpfulnes of the entire staff. More
by SARAHFIORI
Employees Worked With
Tony, Ken
