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Platinum Chevrolet
Santa Rosa, CA
392 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 392 reviews
March 03, 2019
Great overall with falling a bit short at the end I really liked working with the dealer, the sales person was knowledgeable and a pleasure to work with, however I expected the car to be detailed and I really liked working with the dealer, the sales person was knowledgeable and a pleasure to work with, however I expected the car to be detailed and fully charged the next day when I picked up, which hasn't happened More
by tiberium315
Verified CustomerEmployees Worked With
Avneet
March 01, 2019
Great service at Platinum The Brandon my service rep couldn't have been more professional and helpful.He got me out of the dealership in 65 minutes and had me on my way. I was The Brandon my service rep couldn't have been more professional and helpful.He got me out of the dealership in 65 minutes and had me on my way. I was very pleased. Great Job! More
by KEVIN@
Employees Worked With
Brandon
March 01, 2019
No nonsense I received attentive, no nonsense service. I never felt pressured or uninformed. The facility is clean, with many amenities. Everyone in the building I received attentive, no nonsense service. I never felt pressured or uninformed. The facility is clean, with many amenities. Everyone in the building acknowledged me and was helpful and smiling. More
by PAUL.J.VERHEY
Employees Worked With
Mr. Treat (sales), Mark (Manager)
February 25, 2019
Helpful and courteous Although they weren’t sure how long this service would take, they took efforts to make sure it was not any longer than I could wait. Although they weren’t sure how long this service would take, they took efforts to make sure it was not any longer than I could wait. More
by smileybev
Employees Worked With
I didn’t remember any names.
February 21, 2019
Honest Fixes The service team at Platinum has always been honest, and communicates with me through the process. The price-point is fair, and I feel like they do wh The service team at Platinum has always been honest, and communicates with me through the process. The price-point is fair, and I feel like they do what they can to take care of the customer. I bring my truck here any time it has a problem. More
by TRAVIS.SARACCO
Employees Worked With
Jim (Service) Brandon (Service, David Barnes
February 19, 2019
Fast and Efficient Platinum Chevrolet reminds me of when my appointments are, and when my car needs service. They are courteous, always, and so friendly and professional Platinum Chevrolet reminds me of when my appointments are, and when my car needs service. They are courteous, always, and so friendly and professional. Free coffee or tea and WiFi in the comfortable seating lounge means I can keep working without wasting valuable time. More
by julia.editrix
Employees Worked With
Jen
February 14, 2019
Service for my Bolt I was in and out in about 90 minutes. Service was excellent! Staff was very friendly. They answered my questions and took good care of me. I was in and out in about 90 minutes. Service was excellent! Staff was very friendly. They answered my questions and took good care of me. More
by Joe Franklin
Employees Worked With
Christopher Bagnall
February 13, 2019
Service was excellent and prompt. Every one in the Service Department was great. John at the service desk was especially helpful. Thank you. Scott Goodrich and prompt. Every one in the Service Department was great. John at the service desk was especially helpful. Thank you. Scott Goodrich More
by sjgoodrich
Employees Worked With
John in the ervice Department
February 12, 2019
Uninformed 1st the person scheduleing the appointment did not know how long it would take. I informed her I had an appointment at 1:30 and need to be done by 1is 1st the person scheduleing the appointment did not know how long it would take. I informed her I had an appointment at 1:30 and need to be done by 1is 2nd the appointment was scheduled for 11:30 and I was told it would take 2:00.die to the techs taking lunch. 3rd when I informed the service person of my appointment at 1:30, no effort was made to see if someone could adjust their lunch to accommodate the schedule. I still would use the service but it would help if these issues were taken into consideration for change. On a final note, the person in the service dept (Daniel) was very polite and it was his 1st day. More
by farrencrabtree
Employees Worked With
Daniel
February 12, 2019
Service for my Silverado Came in to get standard service for my Silverado , David was curtious and helpful the whole way through and made sure I knew everything what was being Came in to get standard service for my Silverado , David was curtious and helpful the whole way through and made sure I knew everything what was being done for service to my car and also recommended some helpful extras. Thank you More
by Japanxhitman
Employees Worked With
David Barnes
