Platinum Chevrolet
Santa Rosa, CA
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The best experience.. My experience was the best with my sales person Oscar Perez. He talk with me and ask couple questions and after that show me my new beautiful truck.. My experience was the best with my sales person Oscar Perez. He talk with me and ask couple questions and after that show me my new beautiful truck.. thank you some much Oscar Perez...👍 More
Fast and friendly Chris was very ee Your staff was friendly and welcoming, both Chris and the other fellow whose name I did not get. The car was done in three hours, and they made a note Your staff was friendly and welcoming, both Chris and the other fellow whose name I did not get. The car was done in three hours, and they made a note of a potential small problem to guarantee that warranty would cover it if it comes back! More
Customer service John likes to personally assist his customers after the service is complete to fully explain the situation rather than simply getting them out the doo John likes to personally assist his customers after the service is complete to fully explain the situation rather than simply getting them out the door. I appreciated that. More
Comprehensive Everyone was so helpful, and I definitely felt that there was a TEAM helping us make a good choice and learn about our new electric care. Thank you! Everyone was so helpful, and I definitely felt that there was a TEAM helping us make a good choice and learn about our new electric care. Thank you! More
Great thank you Oscar! Thanks for everything Oscar! You went above and beyond to make sure we got what we wanted. We will definitely tell our friend about you. Thanks for everything Oscar! You went above and beyond to make sure we got what we wanted. We will definitely tell our friend about you. More
Friendly, Honest Service Oscar and the rest of the Platinum Chevrolet team are amazing! They take care of you and make you feel like you are the most important customer. Oscar and the rest of the Platinum Chevrolet team are amazing! They take care of you and make you feel like you are the most important customer. More
Excellent Dropped in to see if they had a replacement part in stock..Service team got me right in and took care of my issue.. had a courtesy shuttle to and from Dropped in to see if they had a replacement part in stock..Service team got me right in and took care of my issue.. had a courtesy shuttle to and from home... easy and courteous driver. used my gun royalty voucher and got the service down quickly and efficiently More
excellent Jenn Pearsall, along with Platinum Chevrolet service dept., is the reason I return for service. I have known Jenn for over 20 years. I trust her kno Jenn Pearsall, along with Platinum Chevrolet service dept., is the reason I return for service. I have known Jenn for over 20 years. I trust her knowledge, honesty and thoroughness. I know my car is in good hands. More
In, out no surprises This was a standard service and I appreciated knowing the exact procedures and price before we began. A minor glove box issue was fixed without cost, This was a standard service and I appreciated knowing the exact procedures and price before we began. A minor glove box issue was fixed without cost, too. This is a good example of their attention to detail and service. More
Good experience Everyone was very helpful and tried to get us the best deal. They were polite and the overall experience was good. The only downside was that we were Everyone was very helpful and tried to get us the best deal. They were polite and the overall experience was good. The only downside was that we were there for 6 hours trying to get approved for a loan, once we were approved everything went smoothly. More