Platinum Chevrolet
Santa Rosa, CA
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Best car buying experience! We drove 4 hours to get to the dealership. They had the car I wanted at the price I wanted. I inquired online and spoke with Jeremy. He answered all o We drove 4 hours to get to the dealership. They had the car I wanted at the price I wanted. I inquired online and spoke with Jeremy. He answered all of my questions and even suggested we apply online prior to driving up as to not waste gas and money to go up there! Totally appreciate that!! From the moment we got out of our car everyone was so kind and knew who we were, which was so awesome! Meeting up with Jeremy, the experience was professional, fast and quite comfortable! It was as if we were just around a bunch of friends! I absolutely loved that. Everything took about an hour and we were out the door. I have NEVER had a better experience. I would recommend Platinum Chevrolet to anyone! Thank you!! More
Outstanding Friendly and professionally adept personnel, both at the welcoming counter and in the waiting area. The receptionist was detailed and thorough in her Friendly and professionally adept personnel, both at the welcoming counter and in the waiting area. The receptionist was detailed and thorough in her explanation of the needs of my Cruz. More
Efficient and pleasant experience. Greeted by Daniel, who was knowledgeable, helpful & efficient - his follow-through was spot on.. Work completed on time- pleasant experience. Daniel Greeted by Daniel, who was knowledgeable, helpful & efficient - his follow-through was spot on.. Work completed on time- pleasant experience. Daniel could answer my questions with honesty and sincerity - much appreciated. More
The best experience.. My experience was the best with my sales person Oscar Perez. He talk with me and ask couple questions and after that show me my new beautiful truck.. My experience was the best with my sales person Oscar Perez. He talk with me and ask couple questions and after that show me my new beautiful truck.. thank you some much Oscar Perez...👍 More
Fast and friendly Chris was very ee Your staff was friendly and welcoming, both Chris and the other fellow whose name I did not get. The car was done in three hours, and they made a note Your staff was friendly and welcoming, both Chris and the other fellow whose name I did not get. The car was done in three hours, and they made a note of a potential small problem to guarantee that warranty would cover it if it comes back! More
Customer service John likes to personally assist his customers after the service is complete to fully explain the situation rather than simply getting them out the doo John likes to personally assist his customers after the service is complete to fully explain the situation rather than simply getting them out the door. I appreciated that. More
Great thank you Oscar! Thanks for everything Oscar! You went above and beyond to make sure we got what we wanted. We will definitely tell our friend about you. Thanks for everything Oscar! You went above and beyond to make sure we got what we wanted. We will definitely tell our friend about you. More
Comprehensive Everyone was so helpful, and I definitely felt that there was a TEAM helping us make a good choice and learn about our new electric care. Thank you! Everyone was so helpful, and I definitely felt that there was a TEAM helping us make a good choice and learn about our new electric care. Thank you! More
Friendly, Honest Service Oscar and the rest of the Platinum Chevrolet team are amazing! They take care of you and make you feel like you are the most important customer. Oscar and the rest of the Platinum Chevrolet team are amazing! They take care of you and make you feel like you are the most important customer. More
Excellent Dropped in to see if they had a replacement part in stock..Service team got me right in and took care of my issue.. had a courtesy shuttle to and from Dropped in to see if they had a replacement part in stock..Service team got me right in and took care of my issue.. had a courtesy shuttle to and from home... easy and courteous driver. used my gun royalty voucher and got the service down quickly and efficiently More