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Platinum Chevrolet

Santa Rosa, CA

4.6
392 Reviews

3001 Corby Ave

Santa Rosa, CA

95407

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Showing 392 reviews

July 30, 2019

Bad Service Reps. tell them when they lie dont get caught! my car was serviced for a big repair. I ask if they have loaners and they said no and I have to rent, a dealership with no loaners to use when it will More

by 2015 Volter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JENN PERSALL
July 25, 2019

Very courteous and professional John Cox was a pleasure to work with! Would recommend him to anyone needing help with service!! Your dealership is one of the most friendly among al More

by JIMETIMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN COX
Aug 26, 2019 -

Platinum Chevrolet responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with John and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure!

July 24, 2019

Good service by a great team Took my work truck in to have some work done on the drivers seat and driver inside door panel / handle. This is a high mileage work truck, 260,000 rel More

by JBEAUDOIN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENN PERSALL
Aug 26, 2019 -

Platinum Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We will share your feedback with Jenn. We plan to continue giving great customer service and a comfortable place for all our guests. We’re glad to hear that you were pleased with your visit to our dealership.

July 24, 2019

Great service Oscar was great to work with he was very prompt honest and attentive. He took the time to explain all the features of my Malibu and assured me that I More

by JOSEHERM77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OSCAR PEREZ, TIM HUNT
Aug 26, 2019 -

Platinum Chevrolet responded

Thanks for the great feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Platinum Chevrolet Santa Rosa!

July 17, 2019

Always awesome service. Quick and helpful service at Platinum. I appreciate not being sold on service I dont need. Received help with our Volt on the mode mode feature , than More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON FARAJI, TIM HUNT, BRANDON BEISECKER, Dan Padilla
Aug 26, 2019 -

Platinum Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Platinum Chevrolet! If there is anything else we can do for you, please feel free to give us a call.

July 17, 2019

A great experience This was my third visit to Platinum to have my Silverado serviced for routine maintenance. Each visit was a great experience. Jenn Persall is a very p More

by patrickreillyphd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JENN PERSALL
July 17, 2019

Great customer service The people at platinum Chevrolet are just great. They really care about what they do and sell and it really shows. I would definitely recommend them t More

by juliaglasgow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON FARAJI, TOMMY MEEHAN, CESAR OCEGUERA, TIM HUNT
Aug 26, 2019 -

Platinum Chevrolet responded

Thanks for the great review! We try to ensure quality customer care by providing comfortable facilities and friendly service to our guests. It's good to know that we were able to meet this commitment during your visit. We look forward to seeing you next time!

July 14, 2019

Jeremy made it fun My mother wanted to lease a Equinox. Jeremy sat down and listened to her needs then he selected the perfect then made the process easy!! More

by Happymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
Aug 26, 2019 -

Platinum Chevrolet responded

We are happy to hear about your all around pleasant experience at Platinum Chevrolet Santa Rosa! Enjoy your new Equinox and if you have any questions or concerns, don't hesitate to contact us! We will share your feedback with Jeremy, it's good to know that we were able to your expectations during your visit.

July 12, 2019

Sensor replacement A tire sensor malfunctioned and the alerts came up every time I started the Bolt EV. I got an appt the next day and the sensor was in stock so the rep More

by Love my BOLT EV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gentry
Aug 26, 2019 -

Platinum Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Platinum Chevrolet! If there is anything else we can do for you, please feel free to give us a call.

July 12, 2019

45k service Had my 45k mike service. Said it usually takes 10 hours so would be done tomorrow. However I was having trouble finding a ride and was dreading having More

by MBRONSERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN COX
Aug 26, 2019 -

Platinum Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience with our Service Team especially Jason! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

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