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Platinum Chevrolet
Santa Rosa, CA
392 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 392 reviews
January 31, 2020
I choose to take my car to Platinum Chevrolet for service because they are friendly, efficient and timely. I like the clean, comfortable waiting room and bathrooms. Would recommend it to anyone. because they are friendly, efficient and timely. I like the clean, comfortable waiting room and bathrooms. Would recommend it to anyone. More
by SAMBOSAMCO
Verified CustomerEmployees Worked With
JENN PERSALL
January 30, 2020
Dirt was left on my dash from an air filter. I had asked Dirt was left on my dash from an air filter. I had asked about a couple items which were not followed up on. When taking a car into the dealer you e Dirt was left on my dash from an air filter. I had asked about a couple items which were not followed up on. When taking a car into the dealer you expect the best service. This visit I got the equivalent to joe schmo’s shop down the road. More
by krafftyman
Employees Worked With
Austin
January 28, 2020
Oscar, Jason & Scott gave us EXCELLENT service! They both went above & beyond with us! This is our second vehicle we’ve purchased from Oscar & the Platinum Chevrolet team. We are VERY happy with our vehicle went above & beyond with us! This is our second vehicle we’ve purchased from Oscar & the Platinum Chevrolet team. We are VERY happy with our vehicle & our experience. We will continue to refer our friends & family to you guys! Thank you for ALL of your efforts! Dustin & Rita Polley More
by DUSTINPOLLEY
Employees Worked With
Scott (Finance Dept) 5stars, JASON FARAJI, OSCAR PEREZ
January 27, 2020
Great people. In and out just how we scheduled it. Definitely our go to shop. My 2500 HD has never ran better. Tom Dale is a great mechanic. Definitely our go to shop. My 2500 HD has never ran better. Tom Dale is a great mechanic. More
by dcrobertson76
Employees Worked With
Tom Dale, MARK HOBBINS, TIM HUNT, BRANDON BEISECKER
January 22, 2020
Towed with a flat tire First, I was very unhappy that the Onstar tow service that I pay for insisted on taking me to the dealer - far away - rather than a very close tire sh First, I was very unhappy that the Onstar tow service that I pay for insisted on taking me to the dealer - far away - rather than a very close tire shop that would have saved me more than $100. But once I got to the dealer, they were very helpful. Austin helped me and was great. They changed my tire pretty quickly and provided Lyft service to go out to lunch while I waited. More
by MARTYR0
Employees Worked With
Austin
January 21, 2020
We came in there. We worked with Charlie and Tim. Charlie went over and above and out of his way to make sure that our needs were met I did not push us. Very nice experience. went over and above and out of his way to make sure that our needs were met I did not push us. Very nice experience. More
by PHIL62
Employees Worked With
Charlie , MARK HOBBINS, TIM HUNT
January 14, 2020
Will be back for the next service for my Camaro for sure! My car was ready in less then 1hr!! I also found 2 sick shirts for only $10 ea. 👍 My car was ready in less then 1hr!! I also found 2 sick shirts for only $10 ea. 👍 More
by GARCIAMINA
Employees Worked With
Don’t remember his name but, he was very friendly and professional!
January 10, 2020
Delays. No communication 9:30 appointment for a simple tire rotation/check service. Was told the car wouldn't be ready until 1! Why the appointment? Was told I'd get a call 9:30 appointment for a simple tire rotation/check service. Was told the car wouldn't be ready until 1! Why the appointment? Was told I'd get a call by 12 for an update. No call. After several calls in, I learned car won't be ready until 4. Took several calls in to get the authorization for the Lyft ride to pick up. Messed up plans for the day. No car wash. Disappointing. More
by mgjanus
Employees Worked With
Austin
January 10, 2020
From the moment I walked in to the end I felt valued and looked after. Charlie and his counterparts all worked with me very well and were professional. looked after. Charlie and his counterparts all worked with me very well and were professional. More
by DANMOON7
Employees Worked With
Charles Irwin , SCOTT DANIELS, TIM HUNT
