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Platinum Chevrolet
Santa Rosa, CA
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The customer service is fantastic in all areas of the service center. They have the knowledge to address any concerns you have about your car. Everyone there is helpful and friendly. service center. They have the knowledge to address any concerns you have about your car. Everyone there is helpful and friendly. More
Showed up for apointment and no one too eager to acknowlge you to see if you have been or need help Poor comunication they could have and should have me called about changing the air filter and cabi acknowlge you to see if you have been or need help Poor comunication they could have and should have me called about changing the air filter and cabin filter. Like I said earlier poor communication skills. More
Jim is the best thing to happen to the service department! He’s definitely the reason we’ll always be purchasing from Platinum Chevy. He makes every appointment run smooth. department! He’s definitely the reason we’ll always be purchasing from Platinum Chevy. He makes every appointment run smooth. More
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They treated me so well, i was in and out of the dealership in less than 2 hours. Oscar was so amazing and had the vehicle all ready for me when I got there. 0 hassle, best first car buying experien dealership in less than 2 hours. Oscar was so amazing and had the vehicle all ready for me when I got there. 0 hassle, best first car buying experience ever! Thank you Platinum chevy and Oscar!!! More
courteous employees timely service I have always been happy with Platinum Chevrolet's service and professionalism. this is the second vehicle i have gotten from Platinum and I have alw I have always been happy with Platinum Chevrolet's service and professionalism. this is the second vehicle i have gotten from Platinum and I have always been more than satisfied with both sales and service. More
Really appreciated the assistance we received on the purchase of our Bolt EV. special thanks to Dean and Mark (he walked us through the paperwork; hope that isisname!) purchase of our Bolt EV. special thanks to Dean and Mark (he walked us through the paperwork; hope that isisname!) More
They were great. Helpful to get the video with the walkthrough of my car. I learned A lot. Was not too expensive and the customer service was lovely. Cashier was especially nice even at the end of her walkthrough of my car. I learned A lot. Was not too expensive and the customer service was lovely. Cashier was especially nice even at the end of her long day. More
Had Appointment at 1 PM came in an hour and 15 minutes later wasn’t even started no text no phone call. Left with car will not be back. later wasn’t even started no text no phone call. Left with car will not be back. More
Customer service of intact person could use some uplifting Gentleman behind the intact counter was new from the last time I went - No smiling, efficient, lacking in personability - I'll give him another chance Gentleman behind the intact counter was new from the last time I went - No smiling, efficient, lacking in personability - I'll give him another chance since I believe he is new & learning a new job is always a challenge More