Platinum Chevrolet
Santa Rosa, CA
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Fantastic experience! The team here is really 1st class job Jessica, Scott, Mcabe and Mark. Truck was extremely spotless and awesome! Really amazing job done! job Jessica, Scott, Mcabe and Mark. Truck was extremely spotless and awesome! Really amazing job done! More
Buying experience was OK. Needed some support post-purchase and...nothing. Emailed finance manager 3 times, then emailed owner and general manager and...nothing. All I was looking for was a copy post-purchase and...nothing. Emailed finance manager 3 times, then emailed owner and general manager and...nothing. All I was looking for was a copy of my lease agreement. More
quick and easy nothing bad to say other than when I talked to Sam 2 weeks before I bought my car he said something about a $1400.00 rebate if i bought now and was ne nothing bad to say other than when I talked to Sam 2 weeks before I bought my car he said something about a $1400.00 rebate if i bought now and was never offered that More
Great service for new Bolt EV lease Mark and Juan were great to work with, and I'm thrilled with my new Bolt EV. I returned my 2017 Bolt EV at the end of a three year lease, and leased a Mark and Juan were great to work with, and I'm thrilled with my new Bolt EV. I returned my 2017 Bolt EV at the end of a three year lease, and leased a new one. Easy process and great service. More
Everyone was amazing to deal with. Didn't feel rushed or pressured. We drove 2 hours each way, worth it! Honest! Would come back again pressured. We drove 2 hours each way, worth it! Honest! Would come back again More
The worst experience I've ever had at a dealership service department brand new truck with a coolant light and the mechanic didn't even run diagnostics so of course failed to fix the issue when I had service department brand new truck with a coolant light and the mechanic didn't even run diagnostics so of course failed to fix the issue when I had to return I was charged another deductible under my warranty then ran diagnostics found out what was wrong took 2 days to change a sensor in my coolant reservoir never called me to tell me my truck was finished call multiple times to find out no one would answer the phone finally drove into the dealership saw my truck in the parking lot surprise it had been done the engine was called was lied to again and said they just finished a test drive worst dealership I've ever dealt with More
McCabe was great to work with, he stayed on top of the deal from beginning to end without any aggressive sales tactics, gave me a fair trade in and was just a pleasure to work with, I will be back when I deal from beginning to end without any aggressive sales tactics, gave me a fair trade in and was just a pleasure to work with, I will be back when I need another, thank you More
Amid COVID 19 - great service! Even during the COVID 19 crisis, Platinum Chevrolet does a great job with their customers. They had the truck that I wanted - Chevy Colorado and a gre Even during the COVID 19 crisis, Platinum Chevrolet does a great job with their customers. They had the truck that I wanted - Chevy Colorado and a great price. More
Just purchased my 2017 Cruze after 3 year lease. Been coming here since 2002 (Saturn). Always excellent service. McCabe, Mark, finance guy, and Jessica are great Merrilynn coming here since 2002 (Saturn). Always excellent service. McCabe, Mark, finance guy, and Jessica are great Merrilynn More
For the most part service is always good. However, this is the second time that the tire pressure sensors were not reset. Nothing else to note is the second time that the tire pressure sensors were not reset. Nothing else to note More