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Platinum Chevrolet
Santa Rosa, CA
392 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 392 reviews
November 23, 2020
Mr. Irwin was a pleasure to work with. I was able to tell him what I wanted and a price we would pay and he got it for us. Mr. Irwin's customer service was excellent. him what I wanted and a price we would pay and he got it for us. Mr. Irwin's customer service was excellent. More
by ggregore2018
Verified CustomerEmployees Worked With
CHARLIE IRWIN
November 23, 2020
PRICED THE VEHICLE ON LINE AND WORKED WITH CHARLIE IRWIN TO GO OVER TRADE IN VALUE OF MY 2013 TRAVERSE, CAME TO AN AGREEMENT ON TRADE IN AND PRICE OF 2020 TRAVERSE. DROVE TO PLATINUM CHEVY AND FILLED OUT T TO GO OVER TRADE IN VALUE OF MY 2013 TRAVERSE, CAME TO AN AGREEMENT ON TRADE IN AND PRICE OF 2020 TRAVERSE. DROVE TO PLATINUM CHEVY AND FILLED OUT THE PAPER WORK AND DROVE AWAY IN MY NEW TRAVERSE. More
by rebray
Employees Worked With
SCOTT DANIELS, CHARLIE IRWIN
November 14, 2020
Thank you Charlie for all of you help and hard work! The process was relatively painless and smooth. Due to restrictions, it was better that we begin the process online, which made the actual in-person fina process was relatively painless and smooth. Due to restrictions, it was better that we begin the process online, which made the actual in-person finance/paperwork pretty straightforward. More
by rianlindley
Employees Worked With
SCOTT DANIELS, CHARLIE IRWIN
October 26, 2020
I had a fun & painless experience at Platinum purchasing my new Silverado. Very friendly & experienced staff. Looking forward to the upgrades. You guys Rock!!!! Thanks again!! my new Silverado. Very friendly & experienced staff. Looking forward to the upgrades. You guys Rock!!!! Thanks again!! More
by hellums-hitting
Employees Worked With
MaCabe, David Barnes
October 20, 2020
We been going to platinum chevrolet dealership since we got our first car the service that juan leal gives us is great thank you for helping us. got our first car the service that juan leal gives us is great thank you for helping us. More
by saraimoreno52
Employees Worked With
JUAN LEAL
October 06, 2020
Our experience with the salesman, Charles Irwin, and the financial guy, Scott?, was outstanding. Our only complaint is that once we decided to pull the trigger and buy the car, the process took well over 2. financial guy, Scott?, was outstanding. Our only complaint is that once we decided to pull the trigger and buy the car, the process took well over 2.5 hours before driving out with the new car. Most of the 2.5 hours involved waiting. There has to be a way to streamline the process.We got there at 3:30 and drove out at 6:45. Otherwise, I would have given them 5 stars. More
by costuros
Employees Worked With
Charles Irwin
October 06, 2020
I bought a truck that was “in transit”. Instead of waiting what should have been 2-3 days, I waited for 3 weeks, to no fault of my salesperson or the dealership in general. Call it fault of the year ‘ waiting what should have been 2-3 days, I waited for 3 weeks, to no fault of my salesperson or the dealership in general. Call it fault of the year ‘2020’. Charlies and Jason went above and beyond to make it right. And for that reason alone, I’ll return for any of my Chevy purchases. More
by LMSPARKS23
Employees Worked With
Charles Irwin, JASON FARAJI
September 30, 2020
I was very happy with my older Bolt lease, and decided to lease a new Bolt. I was also very happy with the quick service and responses of all involved. lease a new Bolt. I was also very happy with the quick service and responses of all involved. More
by bushido0
Employees Worked With
David Barnes, JASON FARAJI, KEN GOOLER, SCOTT DANIELS, JUAN LEAL, JOE COSTABLE, TONY BRANSCUM, TIM HUNT, JASON MARTIN, Jeremy Johnson
September 25, 2020
Juan was a knowledgeable and great person to work with. Very patient! We got there later in the day, but all the paperwork was taken care of by a meticulous crew and now I am enjoying my new truck! Very patient! We got there later in the day, but all the paperwork was taken care of by a meticulous crew and now I am enjoying my new truck! More
by udjemily
Employees Worked With
JUAN LEAL
