Pitre Kia

No service shuttle and no loner car. I brought my car in for a recalled part and they were not willing to give me a loner even though it was a recalled part. I can't wait to sell this car and never go back for a recalled part and they were not willing to give me a loner even though it was a recalled part. I can't wait to sell this car and never go back to cottonwood kia. More

Overall I was satisfied with the service and Mr. Perez was nice to arrange ride from and to the dealership, since I had no one to pick me up. Thank you. was nice to arrange ride from and to the dealership, since I had no one to pick me up. Thank you. More

I went in for a recall on my car, I was told it would take an hour to complete. However I was in and out in under 30 minutes. Everyone was very kind and accomodating, showing me where I could get some co take an hour to complete. However I was in and out in under 30 minutes. Everyone was very kind and accomodating, showing me where I could get some coffee and sit down and wait. More

Fabulous experience, I worked the night before and the service guys got me in and out very quickly before I could fall asleep in the waiting area. Very pleased and Thankful for their hard work. service guys got me in and out very quickly before I could fall asleep in the waiting area. Very pleased and Thankful for their hard work. More

This dealership is a pleasure to use for Service. They are always polite, efficient and very friendly. I like receiving Service with a Smile! THANKS! are always polite, efficient and very friendly. I like receiving Service with a Smile! THANKS! More

The cars are inexpensive because they are cheaply made. The engineering behind them appears to be state of the art, but my car started having electrical issues from the day I bought it; with a brake warnin The engineering behind them appears to be state of the art, but my car started having electrical issues from the day I bought it; with a brake warning light coming on for no apparent reason. The service department is so lacking in diagnostic skills that they couldn't determine what is causing my car to intermittently fail to start, so they are returning it to me broken; to drive when it feels like starting. KIA motors is now trying to blame the failure to start on an auto accident that happened months previously, and didn't involve any electrical components except a cracked tail lens. In fact, the failure to start issue didn't start (no pun intended) until Cottonwood KIA replaced the front wire harness in an attempt to repair the brake warning light issue. Stay far away from this dealership and KIA motors. Spend the extra couple thousand and get a Honda or Toyota; it will be worth it in the long run. More

I had my oil changed and I was very happy with the service. The employes were very nice and made sure I was getting the service I needed for my car. service. The employes were very nice and made sure I was getting the service I needed for my car. More

Excellent customer service. oil filter for Ford Edge was out of stock but they went to get one off site and kept me informed the entire time. out of stock but they went to get one off site and kept me informed the entire time. More

Quick, responsive, friendly, great work. Even though I was spending over $600, it's reassuring to know the work is quality. Money well spent. Thanks guys! was spending over $600, it's reassuring to know the work is quality. Money well spent. Thanks guys! More

My experience was great in all aspects! I wasn't able to make it to my first appointment and Matt was able to get me in a few days late. Everyone was nice, effective, and friendly. I would recommend this pl make it to my first appointment and Matt was able to get me in a few days late. Everyone was nice, effective, and friendly. I would recommend this place to anyone! More