Pioneer Ford

Made me feel like a liar for reporting that the issues started when I got a flat. Payed for technical troubleshooting for a couple of days after telling the service manager what was wrong. Payed 940 dol started when I got a flat. Payed for technical troubleshooting for a couple of days after telling the service manager what was wrong. Payed 940 dollars for a patched tire, rear brakes, and two wheel speed sensors. Total rip off. Overall attitude of everyone I spoke to, other than the women, was poor. More

They r very helpful in the service department I highly recommend them they care about u they have my maintenance business recommend them they care about u they have my maintenance business More

We usually deal with Ed in service. He is always courteous and helpful and kind He is always courteous and helpful and kind More

We had a serpentine belt break on I-20 and was towed to Pioneer Ford. Everyone there was super friendly and they worked us in as quickly as they could to get us back on the road. We would highly recommend Pioneer Ford. Everyone there was super friendly and they worked us in as quickly as they could to get us back on the road. We would highly recommend Pioneer and my daughter said we should make the 90 mile trip when we are in the market for another vehicle. More

Excellent. No thank you. Please please please please please please Please please please please no No thank you. Please please please please please please Please please please please no More

Went three times and problem has got me worse since before they even worked on it. before they even worked on it. More

I took a picture of the 2 codes I needed fixed. They fixed one code (programmed the crankshaft sensor). The other code was the ignition switch was faulty. They told me it wasn’t but it still is fau They fixed one code (programmed the crankshaft sensor). The other code was the ignition switch was faulty. They told me it wasn’t but it still is faulty. When the key is wiggled the open door alarm bell stops working and the seat doesn’t operate correctly. After a couple of phone calls I decided they were not capable of replacing the ignition switch so I just picked my truck up and am going to find a reputable mechanic to fix it. More

My car comes from the other side of Atlanta. to be serviced. Had a bad experience 2 times in 7 months with a Metro Ford Dealer. Pioneer showed me and proved their diagnosis incorrect. Saved me f to be serviced. Had a bad experience 2 times in 7 months with a Metro Ford Dealer. Pioneer showed me and proved their diagnosis incorrect. Saved me from und needd repair and expemse! Thanks Ed and Pioneer! More

I paid for the works oil change. After I returned home I noticed there was no way my tires had been rotated. The scuff mark on my right rear tire from a few weeks ago was still on th After I returned home I noticed there was no way my tires had been rotated. The scuff mark on my right rear tire from a few weeks ago was still on the right rear. obviously, my tires were not rotated. So what else on the check list was just marked as completed? More

I normally get great service at Pioneer Ford. This time was the exception. I expected to get The Works for $64.99 as usual. I wasn’t told otherwise at the counter. When my car was ready I saw on This time was the exception. I expected to get The Works for $64.99 as usual. I wasn’t told otherwise at the counter. When my car was ready I saw on the form that my tires were not rotated and my brakes not checked. After I asked, I was told the tires couldn’t be rotated due to the tread depth. So the tires weren’t pulled to check the brakes. I understand the rule about the restriction on tire rotation. It wasn’t explained to me until I asked. So I didn’t get The Works but paid the new price for a regular oil change. A Ford coupon is now needed to get the works for $64.99. Nothing was explained ahead of time. Communication needs to be improved. I still believe Pioneer is the best local Ford service department and will continue to go there. More