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Pine Belt Mazda - Service Center
Brick, NJ
47 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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47 Reviews of Pine Belt Mazda - Service Center
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November 15, 2019
Excellent service, they are extremely helpful and take the time to explain everything. Michelle the service advisor is terrific, she makes every visit enjoyable. Well worth the cost the time to explain everything. Michelle the service advisor is terrific, she makes every visit enjoyable. Well worth the cost More
by Webrunner949
Employees Worked With
Michelle
July 22, 2019
Great Service In every experience I have had with the service department, I have felt valued. Michelle B. is top notch and really goes out of her way to be accomod In every experience I have had with the service department, I have felt valued. Michelle B. is top notch and really goes out of her way to be accomodating. In these changing times, that type of customer service and attentiveness is increasingly rare! More
by dwilenta
Employees Worked With
Michelle Broadbent
February 01, 2016
Routine Oil Change and Tire Rotation I liked the new service center. Everyone was nice and friendly. All of my questions and concerns were met with competent responses. I left the dealers I liked the new service center. Everyone was nice and friendly. All of my questions and concerns were met with competent responses. I left the dealership assured that my 2016 Mazda CX-5 was thoroughly serviced, inspected, and is totally road worthy thank you. Mrs. F. Jackson More
by Saphyer
Employees Worked With
Mike Nill
January 21, 2016
Let's grant the new owners a clean slate Our purchase experience (our 3rd here) a year ago was a disaster. The car is FABULOUS (Mazda 3 s Touring), but the sales "team" was hateful. The usu Our purchase experience (our 3rd here) a year ago was a disaster. The car is FABULOUS (Mazda 3 s Touring), but the sales "team" was hateful. The usual "games" with our incompetent salesman conferring with his manager in secret, our incompetent salesman playing games with the figures, our incompetent salesman "confusing" our desire to transfer our old plates and instead ordering a new set (which we refused). The accountant/closer forgetting to itemize the extended warranty and service options we paid for until we went back to straighten things out. Lots of confusion, obfuscation, games, incompetence. It's always hard, with car salesman, to figure out in which category to place all of the above - deliberate or just incompetent. Anyway, Weisleder is now All American, and still family-owned. We went there yesterday for our 10,000 mile service and were very pleased at the friendliness, efficiency and thoroughness of the experience in their brand new Mazda service facility. We hope the sales department is either new and honest and competent, or carried over from the previous owners and newly schooled in honesty, communications, support, memory and arithmetic. More
by RichStgMgr
December 08, 2015
SERVICE DEPARTMENT OUTSTANDING Unlike the sales department the service and parts department are extremely courteous, friendly, knowledgeable and professional. You can really depend Unlike the sales department the service and parts department are extremely courteous, friendly, knowledgeable and professional. You can really depend on them to provide the best service possible and follow-up when needed. If not for the people who work in these departments I would never return to this dealership. More
by Jim2016
Employees Worked With
Ted - Service / Dave - Parts
August 10, 2014
Lincoln Sales and Service Rating says it all. Have purchased (leased) several new Lincolns from these folks and found them to be friendly, courteous, and straight forward in pr Rating says it all. Have purchased (leased) several new Lincolns from these folks and found them to be friendly, courteous, and straight forward in price negotiations. Always felt I was treated fairly. The same applies to their service department. Friendly and make you feel comfortable. Very accommodating if you need transportation support. More
by Walter Schaefer
Employees Worked With
Diane, Scott, Cheryl and Ted (Service Dept. personnel.)
November 30, 2011
I have bought a used Mazda at another dealership. I had a quick question and thought why not go to a mazada dealership near me, in Brick Nj. I walked in on a saturday afternoon, there was no other custome a quick question and thought why not go to a mazada dealership near me, in Brick Nj. I walked in on a saturday afternoon, there was no other customers there. I wanted to know how to hook up my blue tooth setting in my car - which should take about five minutes. The sales man was very rude to me and told me he could not help me and for me to go back to the dealership where I bought my car, for he did not value my service and he had to be loyal to his customers. I was very upset and felt not appreciated. I thought Mazada dealerships would help their fellow Mazada owners, I guess this dealership doesn't know their key values and how to treat all Mazada customers. I do not recommend this dealership to anyone for they do not respect nor value your service. More
by laurenpop
Employees Worked With
an older salesman
