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Pine Belt Mazda - Service Center

Brick, NJ

4.4
46 Reviews

46 Reviews of Pine Belt Mazda - Service Center

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July 09, 2024

Bought a new Mazda CX 30 in April, few weeks later I check the oil level to make sure is at the correct level. Level was OK but there was oil dripped all over the cover and hoses. I shouldn't have to cl More

by peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 10, 2024 -

Pine Belt Mazda responded

Hi Peter, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to our Customer Service Team at customerservice@pinebeltcars.com at your earliest convenience to discuss how we can turn this experience into a positive one.

April 25, 2024

I was helped by Eric very much and he was very nice and and attentive. More

by cynthiadelcastillo65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Macias
Apr 29, 2024 -

Pine Belt Mazda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Pine Belt Mazda. We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2024

Service is very professional. Ray makes sure everything being done is explained and what you need. More

by Tcrangers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray in service
Apr 25, 2024 -

Pine Belt Mazda responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

January 19, 2024

This was the first time that I came to this dealership for servicing as I went to another one prior to here. I am a beginner when it comes to car stuff and when I was explaining my issues, Mark treated me More

by Tapruzzese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
November 29, 2023

When you are ready to buy your next car, make sure you visit Lucian! The whole staff at Pine Belt was amazing but Lucian went above and beyond. More

by JT Turbeville
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clifton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Guzman-Mosso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucian Iskra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwesi Quansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Santos, Robert Latronico, Joseph Silva
January 24, 2023

The best customer service from the second I walked in the door. Dave B. Was fantastic as well as salesperson Ryan . Great to work with . More

by adamclemente22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clifton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Santos, David Bizzigotti
September 29, 2022

Seamus at Mazda is wonderful. Very knowledgeable , patient and welcoming. Even after we bought our car and months later he still comes over to say hi when we get our car serviced More

by Kjb3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seamus at mazda
Sep 30, 2022 -

Pine Belt Mazda responded

Thank you so much for your 5 star review and sharing your experience with us!

September 07, 2021

I had no problem greeting a quick appointment to see the service dept. I was greeted immediately upon entering. Staff is friendly and efficient. I was in and out in less than 20 minutes. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Dominique
Oct 20, 2021 -

Pine Belt Mazda responded

Thank you so much for your 5 star review! We are so happy to hear about your experience with us!

August 21, 2021

Service was quick & thorough. Ray was outstanding. Thanks much. Bob. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Oct 20, 2021 -

Pine Belt Mazda responded

Thank you so much for your 5 star review! We are so happy to hear about your experience with us!

April 22, 2021

Great service dept. Great service advisors. Good prices. Everything done right the first time, just like it should be!!!! Ray and Dominique are the best!! More

by BobM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray and Dominique
Apr 26, 2021 -

Pine Belt Mazda responded

Thanks so much for the 5-stars and kind words, Ray & Dominique are the best in the business!

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