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Pilson Auto Center

Mattoon, IL

4.7
335 Reviews

2212 Lake Land Blvd

Mattoon, IL

61938

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335 Reviews of Pilson Auto Center

June 23, 2023

Great place to do business with! !! Great experience with service providers! their parts department is exceptional More

by Auxcheif2003
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy
Sep 27, 2023 -

Pilson Auto Center responded

Thank you again for the great review!

June 12, 2023

Really the only complaint that I have is that you say I have free car washes, however every time I have my car serviced and ask for it to be washed it never happens. More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 27, 2023 -

Pilson Auto Center responded

Carrie, our Service Manager would really like to speak with you more regarding this matter. Please reach out to us at (217) 234-6461. We look forward to hearing from you.

June 05, 2023

I've purchased three vehicles from pilsons and will keep doing business with them. Jason Wavering is a salesman that can be trusted and will bend over backwards to meet your needs in the purchase of a vehi More

by Ltfeb26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wavering, Brandon Price
Sep 27, 2023 -

Pilson Auto Center responded

Hi Ltfeb26, thank you so much for your positive comments about Dan Pilson Auto Center Inc!

June 04, 2023

The folks in the service department at Pilson Auto Center (Chrysler) were all very good: friendly, courteous, knowledgeable. The service - a safety recall - was completed but, unfortunately, they were hampe More

by lnkwarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Oakes, and others
Sep 27, 2023 -

Pilson Auto Center responded

We are always more than happy to assist you if anything else comes up. Take care!

June 01, 2023

Cory was absolutely phenomenal to work with and incredibly patient while I weighed my options. Never made me feel pressured and gave honest feedback and I ended up with a better vehicle than the on More

by Lindy_evans21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory
Sep 27, 2023 -

Pilson Auto Center responded

Lindy_evans21, thank you for your kind review; we are happy to pass along your comments to the team here at Dan Pilson Auto Center Inc!

May 30, 2023

Nice clean dealership, no hassle purchase, listened to us and made for a wonderful experience. More

by Ram 2500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry
Sep 27, 2023 -

Pilson Auto Center responded

Ram 2500, we are so happy to read such a great review about Dan Pilson Auto Center Inc!

May 26, 2023

Pilson's Auto and Murry were great to work with. After some negotiations, they gave me what I wanted for my trade-in and I feel I got a great deal on a like-new Roadster! Follow up for some minor More

by rognian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Murry Cooper
Sep 27, 2023 -

Pilson Auto Center responded

Rognian, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dan Pilson Auto Center Inc.

May 25, 2023

Nice dealership, clean. Friendly. Went in for an oil change an tire rotation was done in just a little over an hour, I'm a very satisfied customer. More

by cerberus60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service personnel
Sep 27, 2023 -

Pilson Auto Center responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 22, 2023

This is the second vehicle we purchased from Pilson's. We received an email from Carfax that Pilson's wanted to purchase our car. So we went over to see what they could do for us. We received a phone c More

by prhoward2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Murray Cooper, Jason Bianco, Ryan-didn't get his last name Sales Manager
Sep 27, 2023 -

Pilson Auto Center responded

It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

May 15, 2023

I had an awesome experience with Pilson auto center and an awesome sales woman named Kristy who sold me an awesome truck I will be giving them my future business Thanks Pilson. More

by donmorris67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy Goeckner
Sep 27, 2023 -

Pilson Auto Center responded

Donmorris67, we're so glad that we were able to go above and beyond your expectations!

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