Pilson Auto Center
Mattoon, IL
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335 Reviews of Pilson Auto Center
Really the only complaint that I have is that you say I have free car washes, however every time I have my car serviced and ask for it to be washed it never happens. have free car washes, however every time I have my car serviced and ask for it to be washed it never happens. More
I've purchased three vehicles from pilsons and will keep doing business with them. Jason Wavering is a salesman that can be trusted and will bend over backwards to meet your needs in the purchase of a vehi doing business with them. Jason Wavering is a salesman that can be trusted and will bend over backwards to meet your needs in the purchase of a vehicle. Brandon Price is a person that will explain any financial questions that you may have and is unquestionably the man to handle your financial needs. More
The folks in the service department at Pilson Auto Center (Chrysler) were all very good: friendly, courteous, knowledgeable. The service - a safety recall - was completed but, unfortunately, they were hampe (Chrysler) were all very good: friendly, courteous, knowledgeable. The service - a safety recall - was completed but, unfortunately, they were hampered by Chrysler not getting the correct parts to them resulting in an extra trip for me. It would be nice, when that happens, if Chrysler would reimburse us for our time and fuel (this was a 20 mile round trip for me). More
Cory was absolutely phenomenal to work with and incredibly patient while I weighed my options. Never made me feel pressured and gave honest feedback and I ended up with a better vehicle than the on incredibly patient while I weighed my options. Never made me feel pressured and gave honest feedback and I ended up with a better vehicle than the one I went to look at. He made the process completely painless. I don’t have enough good things to say about him or the experience More
Pilson's Auto and Murry were great to work with. After some negotiations, they gave me what I wanted for my trade-in and I feel I got a great deal on a like-new Roadster! Follow up for some minor After some negotiations, they gave me what I wanted for my trade-in and I feel I got a great deal on a like-new Roadster! Follow up for some minor things was quick and efficient and I would definitely recommend using them for future purchases. More
Nice dealership, clean. Friendly. Went in for an oil change an tire rotation was done in just a little over an hour, I'm a very satisfied customer. Friendly. Went in for an oil change an tire rotation was done in just a little over an hour, I'm a very satisfied customer. More
This is the second vehicle we purchased from Pilson's. We received an email from Carfax that Pilson's wanted to purchase our car. So we went over to see what they could do for us. We received a phone c We received an email from Carfax that Pilson's wanted to purchase our car. So we went over to see what they could do for us. We received a phone call as soon as we pulled into the parking lot and the lady of the phone told us to ask for Ryan. A very nice gentleman named Murray came out and greeted us and we told him we were told to ask for Ryan. Murray told us he would go tell Ryan that we were there. Ryan apparently was to busy to come out because Murray came out and said that he was going to be the one helping us. I was put off that we were told to ask for someone and they were too busy to come and meet us. Murray was awesome! We had a couple of vehicles in mind that we saw on the website and Murray was more than helpful in finding the vehicles for us and to get us set up with test driving them. My one and only complaint was when we had to deal with Ryan. He was not friendly at all! He was down right rude! He made me feel that I was a nobody and that I didn't know what I was talking about. It was a good thing we got Murray to help us with our vehicle purchase and not Ryan because we probably wouldn't have stayed. Jason was awesome to work with also! I told him about my dealings and opinion of Ryan. We were at Pilson's for a few hours and Ryan kept on glaring at me from his office. He would not even go out and do the final inspection on the new vehicle before we left. We are very thankful that we got to deal with Murray and Jason. I will never deal with Ryan again. You need more people working at Pilson's like Murray and Jason and a lot less people working there like Ryan! You would think that the sales manager of a business would be a little more friendly to the customers spending thousands and thousands of dollars at the dealership. More
I had an awesome experience with Pilson auto center and an awesome sales woman named Kristy who sold me an awesome truck I will be giving them my future business Thanks Pilson. an awesome sales woman named Kristy who sold me an awesome truck I will be giving them my future business Thanks Pilson. More