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Pilson Auto Center

Mattoon, IL

4.6
338 Reviews

2212 Lake Land Blvd

Mattoon, IL

61938

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338 Reviews of Pilson Auto Center

May 25, 2023

Nice dealership, clean. Friendly. Went in for an oil change an tire rotation was done in just a little over an hour, I'm a very satisfied customer. More

by cerberus60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service personnel
Sep 27, 2023 -

Pilson Auto Center responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 22, 2023

This is the second vehicle we purchased from Pilson's. We received an email from Carfax that Pilson's wanted to purchase our car. So we went over to see what they could do for us. We received a phone c More

by prhoward2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Murray Cooper, Jason Bianco, Ryan-didn't get his last name Sales Manager
Sep 27, 2023 -

Pilson Auto Center responded

It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

May 15, 2023

I had an awesome experience with Pilson auto center and an awesome sales woman named Kristy who sold me an awesome truck I will be giving them my future business Thanks Pilson. More

by donmorris67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy Goeckner
Sep 27, 2023 -

Pilson Auto Center responded

Donmorris67, we're so glad that we were able to go above and beyond your expectations!

May 15, 2023

This is our second vehicle we have purchased through Corey Jones at Pilson Dodge/Jeep in Mattoon, IL. and we were nothing short of absolutely thrilled to do so. Corey is one of the kindest and non-stere More

by s.n.p.1.7.3.2.2.1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Jones
Sep 27, 2023 -

Pilson Auto Center responded

S.n.p.1.7.3.2.2.1, your wonderful feedback and rating mean a lot to us.

May 11, 2023

fast and friendly service great clean place offered me drink. service people were polite friendly More

by timshoaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do knot not their names!
Sep 27, 2023 -

Pilson Auto Center responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 07, 2023

On an end of the day purchase Dave Cox and Brandon Price helped me surprise my wife with the Jeep Wrangler Black Widow edition! They stayed after hours to make this happen and got me out of there in about a More

by Jamie Wilske
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Cox, Brandon Price
Sep 27, 2023 -

Pilson Auto Center responded

Jamie Wilske, thank you for your kind review; we are happy to pass along your comments to the team here at Dan Pilson Auto Center Inc!

April 28, 2023

I brought my jeep in over 2 weeks ago to have paint corrosion repaired, still havent got it back!!!! I called thursday and they said it was being done and shipped back to Mattoon the next day and they More

by stansmart
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service/warranty department
April 24, 2023

I have leased from Pilsons for several years and have always been pleased with them. More

by kgraves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy
Sep 27, 2023 -

Pilson Auto Center responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Dan Pilson Auto Center Inc and we hope to see you again soon!

April 20, 2023

Very friendly staff with helpful information regarding the issues we had. We got right in and were very well taken care of. They always do a good job! More

by BSEdwards13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Recognized faces, don't know names.
Sep 27, 2023 -

Pilson Auto Center responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 17, 2023

Did all negotiating via email or phone. When I got to the dealership, Zack (my sales associate) met me at the door and let me test drive my new truck and I was out of there, with my new tr More

by BB73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Purcell, Brandon Price
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