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Pilson Auto Center

Mattoon, IL

4.7
335 Reviews

2212 Lake Land Blvd

Mattoon, IL

61938

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335 Reviews of Pilson Auto Center

May 23, 2024

Fantastic dealership with a healthy culture to get you a great deal and take the pressure of sales away from the experience. You can tell employees like working there and the follow through makes the tr More

by J Oetting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Whitley
Jun 07, 2024 -

Pilson Auto Center responded

J Oetting, thank you for sharing your positive experience! We're looking forward to your next visit with us!

May 22, 2024

Very efficient, clean, timely oil and filter change with tire rotation. The buy 3 at a set price was a very good deal. More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Gordon
Jun 07, 2024 -

Pilson Auto Center responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 21, 2024

I wouldn't recommend this dearship to anybody. The salesman George Deleon was incredible.He sold 2 vehicles to my wife and me in less than 3 weeks. Awesome job. Unfortunately the rest of the employ More

by jsupermanrios
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George AND Brandon .George was excellent
Jun 20, 2024 -

Pilson Auto Center responded

We've reached out to you multiple times to discuss your concern. The vehicle pricing is correct. Please contact us back at (217) 234-6461 so we can work towards a resolution. We look forward to hearing from you.

May 01, 2024

My car door was wind damaged. I had an 8:00 am Monday appt and 10 minutes after I had arrived they told me the hinges hadn't been painted and I had to come back. When I called a More

by maudesattic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan--great to work with
Nov 01, 2024 -

Pilson Auto Center responded

Thanks for the 5 stars!

April 30, 2024

Extremely friendly and always quick with service! Will continue to take my vehicle there for all of it’s needs. More

by Smitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lila, JR
May 03, 2024 -

Pilson Auto Center responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 30, 2024

I brought in my 2014 ram in for oil change , fast friendly service , great job . More

by bradr5076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
May 03, 2024 -

Pilson Auto Center responded

Bradr5076, we are so pleased you enjoyed your visit to Dan Pilson Auto Center Inc!

April 28, 2024

I would like to thank Kristy for helping us through the process of get our 2022 Chrysler Pacifica More

by Tappendorf’s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy Goeckner
May 03, 2024 -

Pilson Auto Center responded

Tappendorf’s, thank you for sharing your positive experience! We will be sure to let Kristy know that she earned 5 stars!

April 24, 2024

Friendly, fast and reliable. They always go above and beyond my expectations, will continue to take my vehicle there for service! More

by Smitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lila and JR
May 03, 2024 -

Pilson Auto Center responded

We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2024

Great service department. Buying our new Ranger from Tracey Hardesty was a great experience, very knowledgeable and helpful. The expertise of Jason on taking care of the pape More

by Thunder194649
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Hardesty, Jason in finance.
May 03, 2024 -

Pilson Auto Center responded

Thunder194649, thank you for your kind review; we are happy to pass along your comments to the team here at Dan Pilson Auto Center Inc!

April 20, 2024

Service center was outstanding! Thanks again guys you are the best! We highly recommend Pilson service and their crew! More

by Sofball15_04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lila Jeremy
Apr 23, 2024 -

Pilson Auto Center responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dan Pilson Auto Center Inc!