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Pilson Auto Center

Mattoon, IL

4.7
335 Reviews

2212 Lake Land Blvd

Mattoon, IL

61938

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335 Reviews of Pilson Auto Center

August 12, 2024

had a great experience Purchasing my Ford Explorer from your dealership, totally satisfied with the salesperson More

by andrea_12242000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Allday Mckay
Aug 31, 2024 -

Pilson Auto Center responded

Andrea_12242000, reviews like this give us motivation and help us ensure we provide high-quality care.

Aug 31, 2024 -

andrea_12242000 responded

Had a great experience buying a new car from this dealership, nothing but a positive experience

August 10, 2024

Easiest buying process I’ve ever had. Tracey and Matt were great and made the whole experience worth the drive! More

by Chelsea P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracey, Matt
Aug 31, 2024 -

Pilson Auto Center responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 01, 2024

Drew and Jordan in service did a great job. I was planning a trip when my ac went out they got me taken care of quickly More

by Realestatejoeperkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan and Drew
Aug 07, 2024 -

Pilson Auto Center responded

We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2024

Great dealership RandyMcDonald helped us get our 2020 Hyundai elantra went there and got everything done within an hour and half definitely will continue to do Business. More

by Schwaby1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy McDonald
Aug 07, 2024 -

Pilson Auto Center responded

Schwaby1988, reviews like this give us motivation and help us ensure we provide high-quality care.

July 18, 2024

Worst experience of my life. I did my credit application over the phone just after 9 am and at 2 pm I was called to be told the car had sold. Even though I wasn’t in person I sho More

by Katie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tracy, Jason, Drew
Aug 07, 2024 -

Pilson Auto Center responded

Katie, here at Dan Pilson Auto Center Inc, we are always looking for ways to improve; we appreciate your input. Drew Danalwich, our General Manager reached out to resolve your concerns.

Aug 07, 2024 -

Katie responded

Did he reach out to me…or did I reach out to him and he didn’t care about Jason? Yeh, def the second one. I’ve never been talked to in such a manner by someone like Jason spoke to me.

July 17, 2024

Friendly, informative, patient. Told what I was looking for and he found 4 vehicles for me to choose from. More

by cleustis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cox
Aug 07, 2024 -

Pilson Auto Center responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 11, 2024

$145 just to run codes. They want $600 for a service that may or may not fix it. Communication is very poor. More

by Jeep Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember
Jun 20, 2024 -

Pilson Auto Center responded

Please reach out to us at (217) 234-6461 so we may assist you in moving forward towards a resolution.

June 10, 2024

Terry is an excellent sales representative! He was very informative and helped the process go smoothly! More

by meechel3939
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry McFarland
Jun 12, 2024 -

Pilson Auto Center responded

Meechel3939, we're glad you had such a wonderful experience with us! We will be sure to pass along your comment to Terry as well. Thanks again for your business!

June 01, 2024

I have purchased numerous trucks through the years and this was by far the best experience I have ever had. My salesperson, Jason Wavering, was great to work with. There was no B.S. or pressure sales tact More

by warrcoach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wavering
Jun 05, 2024 -

Pilson Auto Center responded

Warrcoach, reviews like this give us motivation and help us ensure we provide high-quality care.

May 29, 2024

Merry was great a problem fixer. Mr price was great. They took care of my family during our purchase. More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Price and murry
Jun 07, 2024 -

Pilson Auto Center responded

Rick, thank you so much for the positive review!

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