Pilson Auto Center
Mattoon, IL
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338 Reviews of Pilson Auto Center
I worked with Matt Kramer and he and the entire staff were very responsive and professional. The entire experience was smooth and I would definitely recommend the Pilson dealership and Matt Kramer spec were very responsive and professional. The entire experience was smooth and I would definitely recommend the Pilson dealership and Matt Kramer specifically. More
We had never delt with Pilsons before. Cory did an excellent job working hard to get the vehicle we wanted at an affordable price. Everyone was very helpful and professional! Cory did an excellent job working hard to get the vehicle we wanted at an affordable price. Everyone was very helpful and professional! More
I would recommend buying here again. Zach was very helpful and answered any questions we had. I was impressed with the professionalism I never once felt like I was pressured to buy anyth Zach was very helpful and answered any questions we had. I was impressed with the professionalism I never once felt like I was pressured to buy anything. More
Called are previous sales associate, Kristi Goeckner, on Monday and had everything done by Wednesday. We live over an hour away from the dealership so much of our transaction was done over the phone, e-mai Monday and had everything done by Wednesday. We live over an hour away from the dealership so much of our transaction was done over the phone, e-mail and text. Kristi listened to what we needed and worked to get us the best deal on a new 2022 Ram diesel truck. Brandon was super fast on the signing of the documents! Trust Kristi and Brandon to take care of you! More
Folks , please go to Pilson Auto Center Ford Lincoln to buy your next vehicle. The Staff are excellent , The service is amazing , and they will work with you to the end no matter the outcome. Sales peopl buy your next vehicle. The Staff are excellent , The service is amazing , and they will work with you to the end no matter the outcome. Sales people are extraordinary , financing is available , new and used are available . If you are in ne3ed or are ready to purchase a vehicle , or are just looking , go to Pilson. Satisfy your wants or needs.. More
Took my Cummins in for a rear main seal fix. Well they fixed it but tore my transmission apart doing it. Now I need a new transmission rebuilt when the transmission was rebuilt less than 25,000 Well they fixed it but tore my transmission apart doing it. Now I need a new transmission rebuilt when the transmission was rebuilt less than 25,000 miles ago. I don’t know if they just forgot to refill the transmission after dropping it out to access the rear main seal but the transmission was bone dry and the bands were burnt. Their customer service is very good but overall they caused more of a headache due to the transmission issues I’m having now that were not pre-existing. More