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Pilson Auto Center

Mattoon, IL

4.6
338 Reviews

2212 Lake Land Blvd

Mattoon, IL

61938

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338 Reviews of Pilson Auto Center

December 05, 2022

Pilson provided me with a loaner as they would be working on the car for 2 days. They did a fine job. More

by renegade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
Dec 11, 2022 -

Pilson Auto Center responded

Hi Renegade, we are very happy to have provided you with such a positive experience!

December 04, 2022

Easy to do business with, worth the drive. I was in and out in less than 2 hours with the exact truck I wanted for the price I wanted to pay, More

by Koopa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gordon
Dec 11, 2022 -

Pilson Auto Center responded

Koopa, your comments keep us motivated and working hard for all our guests!

December 01, 2022

I drove an hour and 20 minutes for this service each way. I was just under 6000 miles, and this was my first service. When I arrived, I asked if I needed a tire rotation. She measured my tread depth and said More

by bowker65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darylann Payton
Dec 11, 2022 -

Pilson Auto Center responded

We would like to have a better understanding about your experience. Please reach out to JR Boyce at (217) 234-6461 at your earliest convenience and we will do our best to resolve this with you.

November 27, 2022

Awesome and professional staff. Kristi and Danny are top notch and always exceed my expectations.. More

by rwicklander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi and Danny
Dec 01, 2022 -

Pilson Auto Center responded

We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2022

They took care of what I needed in the time frame they gave me which was 45 mins to an hour. More

by cyancarter01
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
na
Dec 01, 2022 -

Pilson Auto Center responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2022

What a great experience. This was probably the easiest transaction I have done. They made buying my new Jeep so easy. Thanks Matt Kramer, if you are in the market for a new c More

by barbersrb
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Kramer
Dec 02, 2022 -

Pilson Auto Center responded

Barbersrb, thank you for your kind review; we are happy to pass along your comments to the team here at Dan Pilson Auto Center Inc!

November 03, 2022

Was able to get right in for normal service and tire rotation. A good experience. More

by steverairden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn' talk to any.
Dec 02, 2022 -

Pilson Auto Center responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dan Pilson Auto Center Inc!

October 29, 2022

Worked with me to get me a vehicle I wanted within my budget. Great salesman and finance staff More

by Boysjames302
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Patterson
Nov 06, 2022 -

Pilson Auto Center responded

Boysjames302, we are so happy to read such a great review about Dan Pilson Auto Center Inc!

October 27, 2022

I never had to leave my house to buy my car! After driving 3 hours one way to test drive a car at another dealership, and having them jack the price on me once I was there, this was a very welco More

by monroe76453
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy G.
Nov 06, 2022 -

Pilson Auto Center responded

Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 26, 2022

Bought a truck last weekend. Everything went very smooth working with Steve. He had a couple of kids wash and fill it up for me, neither of which were done. I didn’t notice the g More

by phoffman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
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