Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pilson Auto Center
Mattoon, IL
384 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
384 Reviews of Pilson Auto Center
March 09, 2026
I strongly recommend anyone that has a bad experience to post, not only here, but all socia platforms, and better business bureau! Do not use this company, unless you want your vehicle damaged when they ass post, not only here, but all socia platforms, and better business bureau! Do not use this company, unless you want your vehicle damaged when they assess it for trade in, and then try to screw you over with a “new” trade in appraisal that still leaves you owing money in a vehicle they damaged. Only to be told, they don’t even want to try running the loan, because they can’t make a deal work for the trade in. THAT THEY DAMAGED! HORRENDOUS, SHADY DEALERSHIP!!! Service department is just as bad, take any vehicle with warranty into their shop, you are going to be met with, they can’t find an issue! Most of these reviews, are from people the sales dept knows! More
by Jdh061387
Employees Worked With
Drew Danalewich
March 06, 2026
Mark McKay and Brandon just awesome to work with. Quick service from sales and financing department. They make sure customer is happy. Courteous and friendly staff. Will definitely buy again from the Quick service from sales and financing department. They make sure customer is happy. Courteous and friendly staff. Will definitely buy again from them. More
by rfire2424
Employees Worked With
Mark McKay and Brandon
February 01, 2026
First class from the very first email. Drove 10 hrs to pick up my truck. All the salespeople and managers were very friendly. Very happy I chose this dealership Drove 10 hrs to pick up my truck. All the salespeople and managers were very friendly. Very happy I chose this dealership More
by smbivens
Employees Worked With
Terry
December 24, 2025
Our process of purchasing our Jeep Rubicon 4xe was outstanding from start to finish. Mackenzie and Payton were very professional and knowledgeable. I would encourage everyone to contact them for veh outstanding from start to finish. Mackenzie and Payton were very professional and knowledgeable. I would encourage everyone to contact them for vehicle information. More
by Abherd7
Employees Worked With
Mackenzie and Payton
December 20, 2025
Service with getting a vehicle is always great. I bought a van in 2019 from Chris M. And when I was looking to get a truck, I called up Chris M he was able to find what I was looking for and get it I bought a van in 2019 from Chris M. And when I was looking to get a truck, I called up Chris M he was able to find what I was looking for and get it in the price range that I needed. More
by Priscilla
Employees Worked With
Chris Miller
