Pilson Auto Center

Lied directly to my face. Made me regret buying a car from them and should have walked away the first time they lied. Made me regret buying a car from them and should have walked away the first time they lied. More

I found the Jeep with all the specs I wanted online at Pilson. I called the dealership to say I wanted it, and they pre-approved me for a loan. I nailed down the purchase price & the interest rate on the Pilson. I called the dealership to say I wanted it, and they pre-approved me for a loan. I nailed down the purchase price & the interest rate on the loan I would get through them over the phone. It was all set. They marked the Jeep sold to wait for me to arrive. I live four hours away so I drove down with my husband to finalize the sale. When we went to sign the sale/loan papers they said, "Oops, we made a mistake and your interest rate will be almost a full point more". I have a friend that works in finance at a car dealership. He told me this is a trick finance uses to make extra money on sales. I guarantee if this would have been a truck my husband was buying- we would have walked out. My husband wanted me to walk. Since this was the vehicle I wanted & needed for my business. Plus we were so far away, and we both have busy jobs.... we paid it. They were betting on us doing that knowing all of this. We left feeling disappointed in the tactic used on us for them to make a little extra money. ***I paid full asking price of Jeep. ***Tracey Hardesty was the salesperson More

Great service. Listened to my concerns. Happy to assist. Friendly people. Clean neat store. Nice waiting area. Listened to my concerns. Happy to assist. Friendly people. Clean neat store. Nice waiting area. More

Vehicle purchase was straightforward and hassle free. I appreciated that they did not play games like some dealers do to pad their profits. Would do business with them again. I appreciated that they did not play games like some dealers do to pad their profits. Would do business with them again. More

Great experience- Terry got us set up with exactly what I wanted and we were on our way fast! wanted and we were on our way fast! More

On time service and was very efficient. Service manager kept in contact on the repair status. Friendly, energetic staff. Service manager kept in contact on the repair status. Friendly, energetic staff. More

Can’t trust the salesman we had. He lied to us. The service manager was great. He lied to us. The service manager was great. More

Had a great purchase experience at Pilson with Payton Hartbank! They even delivered my wife's new van to us 2 hours away! Great selection and awesome staff. Loved it! Hartbank! They even delivered my wife's new van to us 2 hours away! Great selection and awesome staff. Loved it! More

I liked being treated with respect. I wasn’t bin added by salesmen trying to talk me into a vehicle I didn’t want. Dave went the extra mile to find what I was looking for even after m I wasn’t bin added by salesmen trying to talk me into a vehicle I didn’t want. Dave went the extra mile to find what I was looking for even after my visit. Also stepped up and spent time showing me all the options on my new truck. More