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Pilson Auto Center

Mattoon, IL

4.6
338 Reviews

2212 Lake Land Blvd

Mattoon, IL

61938

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338 Reviews of Pilson Auto Center

December 21, 2024

Service did not explain addition work and charges until time to pay. Exploiting the elderly. Bad business. More

by fwelles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy, (Service).
December 03, 2024

Great good service Good people Will be back next time they did a very hero job More

by Takresin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy oakes
Dec 12, 2024 -

Pilson Auto Center responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Dan Pilson Auto Center Inc and we hope to see you again soon!

November 20, 2024

Wonderful dealer to work with. Service department is excellent! Will continue to bring our vehicles here. More

by Barbmilr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn, Chris
Nov 26, 2024 -

Pilson Auto Center responded

Barbmilr2, reviews like this give us motivation and help us ensure we provide high-quality care.

November 04, 2024

Courteous, helpful, efficient, fair, respectful, warmth, honesty, are a few of the descriptive characteristics of Pilson Auto Center! I encourage others to check them out. More

by Janet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Cox
Nov 19, 2024 -

Pilson Auto Center responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dan Pilson Auto Center Inc!

November 01, 2024

Kristi went the extra mile to find the vehicle I needed. Very thorough with taking care of all needs and concerns. More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi
Nov 19, 2024 -

Pilson Auto Center responded

Rick, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

October 31, 2024

Service was prompt and completed all items as requested. Staff were pleasant, informative and provided suggestion on tire maintenance. More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Boyce
Nov 02, 2024 -

Pilson Auto Center responded

Thank you so much again for your feedback! We hope you have a great day!

September 20, 2024

George was great! He took care of us in a timely manner and delivered on all of the aspects we were looking for, including price! More

by kmccollum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George De Leon
Nov 01, 2024 -

Pilson Auto Center responded

Kmccollum, thanks for your praise and kind comments about our team.

September 16, 2024

Best experience I’ve had buying a vehicle. Chris Whitley is the best. Everything I asked for was done and more! More

by Jknoll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Whitley
Nov 01, 2024 -

Pilson Auto Center responded

Jknoll, we are very happy we could provide you with a positive experience!

September 13, 2024

Having recently moved from Australia to Illinois, we found Pilson Auto in Mattoon through an online ad after visiting several dealerships in the Champaign area. From our first email to taking deliver More

by jakkimann
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Murry Cooper
Nov 01, 2024 -

Pilson Auto Center responded

Jakkimann, we're happy you found our staff to be so supportive during your experience here at Dan Pilson Auto Center Inc.

September 12, 2024

I couldn't have asked for better service. Everyone that I had came in contact with thru the repair of my vehicle was amazing. Especially the staff at the service counter keeping me informed o More

by illinois168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Gordon
Nov 01, 2024 -

Pilson Auto Center responded

Illinois168, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Dan Pilson Auto Center Inc

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