Piazza Volkswagen of Ardmore

My car sales person was great and the people were friencly but the car I purchases, a certified pre owned VW C. broke down 2 minutes after I frove it off the lot. No one had checked the car before t friencly but the car I purchases, a certified pre owned VW C. broke down 2 minutes after I frove it off the lot. No one had checked the car before they delivered it and a CV joint was broken and the enitre bottom of the car had been ripped up. I returned the car and I waited for an hour only to be told by a manager that there was not another car like the one I had purchased in the entire USA. I called the next day to see if they had found a solution to the problem and they never called me back. I bought the car I wanted the next day from another VW dealership. The whole thing was a total farce. They should be sending me a check for the time I wasted. More

I recently decided to investigate turning in my 2010 VW Jetta Sportswagen for a newer model. I contacted Ardmore and was quite particular about the specs for my desired car and the price point / financing Jetta Sportswagen for a newer model. I contacted Ardmore and was quite particular about the specs for my desired car and the price point / financing terms I would accept. Ardmore VW, specifically Jamie DiFebo, made my wish a reality. After locating my car, they had it shipped to Ardmore for final inspections and pick up. During the inspection scans a small abnormality was detected with my car on the same day I was to pick it up. Jamie was immediately informed and contacted me to schedule a new pick up time (very considerate of him to ensure I would not waste time). Upon pick up, my new Sportswagen was delivered in perfect condition, at the time scheduled, with the terms and conditions agreed. Other than signing a few papers, I arrived in a 2010 and left in a 2013 in under one hour. Jamie DiFebo made a wish a reality and the process a pleasure. Bravo Jamie, I'll be back! More

Great experience! Sue and Lauren went beyond their call of duty ... Great to work with! They made it a pleasure. I love my new bug! of duty ... Great to work with! They made it a pleasure. I love my new bug! More

We have been coming here for many years. They are quick, friendly and reasonably priced. They keep us up-to-date on the status of the work and charged fairly. We couldn't be happier. friendly and reasonably priced. They keep us up-to-date on the status of the work and charged fairly. We couldn't be happier. More

We are extremely disappointed with happened at Piazza VW. We almost bought a "NEW" car with over 500 miles on it had we not asked our sales consultant, Sue Choi, about the mileage at the last minute before w We almost bought a "NEW" car with over 500 miles on it had we not asked our sales consultant, Sue Choi, about the mileage at the last minute before we do the paperwork! We definitely should be upset. Let's say you bought a brand new TV, you discover it has been opened and put back in the box. You call the store and ask what the heck? They say "It's new, it's just the manager took it out of the box to watch the Super Bowl over the weekend, that's all." That doesn't make any sense to us. 50 Miles from test driving around and near the dealership is one thing, but employees taking the car home for some weekends, putting a couple of hundred miles on it, and trying to sell it as brand new? That's totally unacceptable. More

Sean has been my service coordinator for a year. He always does a great job explaining everything and keeping me posted on progress. I have a Routan and three boys, so my car takes a heavy beating. I v always does a great job explaining everything and keeping me posted on progress. I have a Routan and three boys, so my car takes a heavy beating. I visit Sean frequently! His customer service is always consistent. I get a loaner whenever I need one. Pricing for service is competitive with other service centers in the area. The manager even told me he would match pricing on tires from another tires center near by. Piazza knows how to build customer loyalty. More

these guys always go above and beyond to make me happy these guys always go above and beyond to make me happy when I get my Routan serviced. Love that they give me a loaner car for free whenever I ne these guys always go above and beyond to make me happy when I get my Routan serviced. Love that they give me a loaner car for free whenever I need it. More

The dealership that we purchased our Jetta from was misleading and ill informed. Our insurance adjuster asked us to deal with Piazza in Ardmore. Customer service and workmanship were excellent. misleading and ill informed. Our insurance adjuster asked us to deal with Piazza in Ardmore. Customer service and workmanship were excellent. More

We have leased VW's for the past 12 years, from the North Penn dealer in Colmar, PA. However, eversince we discovered the Ardmore dealer (closer to my job) we do the services here. It's always been goo North Penn dealer in Colmar, PA. However, eversince we discovered the Ardmore dealer (closer to my job) we do the services here. It's always been good, really good, prompt and very professional. Will not change it for anything else. Thank you...! More

From scheduling through return of my car, the service reps at Piazza VW provide a smooth, pleasant and reliable service. There's always plenty of flexibility about scheduling. The service reps are good reps at Piazza VW provide a smooth, pleasant and reliable service. There's always plenty of flexibility about scheduling. The service reps are good at estimating how long the service will take and then calling with questions, to let me know about delays, or to let me know it's complete. They walk through the bill with me, letting me know what was done and why. More