Phillips Toyota

I arrived at my 6:30 am appointment and was greeted by the service manager, processed quickly, and the car moved into service almost immediately. I thought our Lexus had a fluid leak which thankfully, the service manager, processed quickly, and the car moved into service almost immediately. I thought our Lexus had a fluid leak which thankfully, was not the case. The service manager was excellent throughout my visit, and everyone was helpful and professional. One cannot ask for more! Thank you. More

Great experience dealing with Aaron , Mike and Tom at Phillips Toyota. It was a long way, due to no fault of Phillips, but well worth waiting for to get my brand new 2026 RAV4. Thank you to everyone who Phillips Toyota. It was a long way, due to no fault of Phillips, but well worth waiting for to get my brand new 2026 RAV4. Thank you to everyone who was kind patient and very helpful. More

Terrible communication through out the whole experience of getting my car serviced. I was also lied to and told my car was being worked on, then about 15 minutes later I get an alert on my phone that my d of getting my car serviced. I was also lied to and told my car was being worked on, then about 15 minutes later I get an alert on my phone that my drivers door is just being opened. That was the first alert I had received since I had left the dealership the morning prior and had seen my car parked and phone alerts it was locked. When I picked up my car after noon I inquired about why my car didn't get worked on first as promised the day prior. I was told that he had "emergency waiters", and I was in the comfort of my own home! Also the parts department is no better with their communication also. Went twice to inquire about a paint touch up pen I ordered, not until the second time up there I'm told it will be 4-6 weeks for it because it's not a regular color. I don't mind the waiting, just tell me from the beginning so I'm not wasting my time continually checking on my item. The sales experience was great when purchased, everything since, 1 star at best. And when I bought the car I heard there was new owner, they have room to improve in many areas More

First visit to this dealership. Service department greeting was friendly and efficient. Todd is understanding and upfront about my concerns. I was kept informed all along the proces Service department greeting was friendly and efficient. Todd is understanding and upfront about my concerns. I was kept informed all along the process. From text messages and phone calls, could not be more grateful. More

Excellent experience at Phillips Toyota last week. My vehicles service was on time and completed per the estimate given me. The service personnel were very couretious. My vehicles service was on time and completed per the estimate given me. The service personnel were very couretious. More

Service was performed very quickly staff was very friendly waiting room was clean with plenty of room friendly waiting room was clean with plenty of room More

Very helpful with what they could do till they sent car to Lincoln and thats when I was not to pleased with Lincoln's service car came back from them running just as bad as when it went to them. After they to Lincoln and thats when I was not to pleased with Lincoln's service car came back from them running just as bad as when it went to them. After they up dated computer system and some other thi gs I was told to drive it for another 500 miles to see if it would smooth out so waiting on that mileage to be put on car and see if there xx works out More

The dealership was clean, neat and comfortable. The wait time was reasonable for all the work that was done. The service partner explained all my options as well. The wait time was reasonable for all the work that was done. The service partner explained all my options as well. More

Great experience. Stephen King was a very professional, very informative and very enjoyable to work would Stephen King was a very professional, very informative and very enjoyable to work would More

My buying experience could not have been better. Jeff Moreno was knowledgeable, personable, and very patient explaining some of the new tech available today. The finance manager was also easy to w Jeff Moreno was knowledgeable, personable, and very patient explaining some of the new tech available today. The finance manager was also easy to work with and explained all our options fully. Would not hesitate to recommend Philips Toyota. More