Peterson Chrysler Jeep Dodge
Lumberton, NC
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577 Reviews of Peterson Chrysler Jeep Dodge
I had an 8:30 am appointment on a week end and was told that it would take approximately 1--1/2 hrs to fix my radio antenna. At 11:30 I went out to check on the status of my antenna and was told it was fix that it would take approximately 1--1/2 hrs to fix my radio antenna. At 11:30 I went out to check on the status of my antenna and was told it was fixed, I paid the full amount and when I checked if the radio was working found out the connected the antenna, but never confirmed if the radio was connected and not working. I returned to the service center and spoke to the manager (George)who told me could comeback during the week, and I might have to pay an additional charge< I was not provided a courtesy or option. I do not understand the service provided, if it's still not working? I would not want to waste another day scheduling an appointment especially after that experience. It seemed as if they cantered more to rushing out certain customers and allowed my car to sit and never completed the work. More
They did an excellent job. I was real pleased with the service that IThey did a excellent job. I was real pleased with the service that I received. I was real pleased with the service that IThey did a excellent job. I was real pleased with the service that I received. More
Most important thing was the customer service- great saleman No pressure I went in with my ideas of what I wanted & price range and I was accommodated with just that without being hassled saleman No pressure I went in with my ideas of what I wanted & price range and I was accommodated with just that without being hassled More
Greeted by a young man in the car lot and asked if he could help. He helped me to the maintenance car lane. I was acknowledged immediately. Tanera was very patient with me and listened to my car proble could help. He helped me to the maintenance car lane. I was acknowledged immediately. Tanera was very patient with me and listened to my car problem. I spoke with her the previous day. She researched to see if a tire was available. It was and she made an appointment for me the next day. It’s so wonderful to have great people working in public service. More
Polite, knowledgeable, understanding, caring, pleasing, satisfying, sophisticated,respectful, responsible, reasonable, realistic, ready, hard working, sincere satisfying, sophisticated,respectful, responsible, reasonable, realistic, ready, hard working, sincere More