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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.4
577 Reviews

4395 Fayetteville Rd

Lumberton, NC

28358

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577 Reviews of Peterson Chrysler Jeep Dodge

April 19, 2024

My experience is always great! ! Janera Revels has always been upfront with me about pricing and it's never a long wait to get an appointment for services needed! More

by Malona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera Revels
Apr 19, 2024 -

Peterson Chrysler Jeep Dodge responded

Malona, we're delighted to know that Janera and our team at Peterson Chrysler Jeep Dodge Ram have consistently provided you with great service. Thanks for sharing your experience!

April 18, 2024

The wait was to long. I arrived at 7:50 for my 8:00 appointment and at 8:50, I asked was my car ready and it had not been taken into the service bay for a simple tire rota More

by HDJACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Apr 21, 2024 -

Peterson Chrysler Jeep Dodge responded

We're sorry to read that your recent experience took longer than anticipated. We strive to provide efficient service and it seems we fell short during your visit. Your feedback is valuable as it helps us improve our services, so thank you for sharing this with us. If there's anything else you'd like to discuss or if you have any other concerns, please feel free to reach out directly. Thank you, Tony Blackmon - General Manager - (910) 812-1851

April 15, 2024

Excellent service. Home of the unlimited warranty Noah and Shon did a great job! Thx! More

by NATEDADDY0428
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Noah, Matt and Shon
Apr 15, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for leaving Peterson Chrysler Jeep Dodge Ram a five-star review! We are glad that Noah and Shon did a standout job and that you are happy with our warranty offers. Until next time!

April 15, 2024

Amada was very pleasant and helpful she made a good asset to your company. She was very knowledgeable and concern about the transaction helpful with me making a good decision on the vehicle. More

by prophetess312
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Rivers Locklear
Apr 15, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know that Amada was able to assist you effectively during your visit to Peterson Chrysler Jeep Dodge Ram. It's great hearing she provided knowledgeable and considerate service, helping you make a good decision on the vehicle. Thanks for sharing!

April 15, 2024

Excellent service fast and professional The service department secretary was very nice and welcoming towards all the customers More

by blessed4085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Blackmon
Apr 15, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know that you had an excellent experience with our service department at Peterson Chrysler Jeep Dodge Ram. Thank you for the kind words about our team's professionalism and speed!

April 14, 2024

I have been a Nissan guy since 1984 my first Toyota new 80k don’t clean vehicle after service don’t return phone calls after leaving messages on several different occasions. More

by bs6535744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
Apr 17, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry to read about your experience. It's important for us that our customers feel heard and valued, so it's disappointing to know we've missed the mark in this case. We'd like an opportunity to make things right - please reach out at your earliest convenience so we can discuss this further. Thank you, Tony Blackmon - General Manager - (910) 812-1851

April 13, 2024

My sales reps and the manager worked their magic to get me in my new car….THANKS More

by deneilp8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrien Wilkins, River Locklear and unfortunately I can’t remember their manager name, but all 3 men were excellent , Mike Pittman, Tony Blackmon
Apr 15, 2024 -

Peterson Chrysler Jeep Dodge responded

We are glad to hear that our team helped you secure an excellent new vehicle! Thanks for trusting Peterson Chrysler Jeep Dodge Ram with your business.

April 13, 2024

The most efficient dealerships that I ever been in. All the employees were so pleasant and cordual. All this starts from the top and comes down to each employee!! I have bought 3 different automobi More

by LCBDUKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Apr 15, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know that you've had consistently positive experiences with us at Peterson Chrysler Jeep Dodge Ram. Your continued support and trust in our dealership is greatly appreciated! Enjoy your new ride, we'll be here for any future needs!

April 11, 2024

Freddie was a very nice salesman to work with. He was very helpful in picking out my new Toyota Camry. They definitely have the best prices around! More

by SARAHSPIVEY03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie Fox, Mike Pittman, Tony Blackmon
Apr 11, 2024 -

Peterson Chrysler Jeep Dodge responded

Sarah, we're delighted to know that Freddie was able to assist you in finding your new Toyota Camry at Peterson Chrysler Jeep Dodge Ram. Thanks for recognizing our competitive pricing! Enjoy the ride.

April 10, 2024

Great and friendly customer service representatives. They kept me informed throughout the entire time I waited on my car. All three customer service representatives were friendly, nice and happy to be d More

by priscilliar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sellers, A Valdes
Apr 11, 2024 -

Peterson Chrysler Jeep Dodge responded

We're so glad to know you had a positive experience with our team at Peterson Chrysler Jeep Dodge Ram! It's important for us that our customers feel informed and comfortable while waiting. Thanks for the great review, we appreciate it!

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